TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is Awesome ! Easy steps to follow, Free option, fast e-file. is so Fast and Perfect !
Date published: 2022-07-31
Rated 5 out of 5 by from Earlier adopter of TurboTax, and I'm so grateful! TurboTax makes sure I have the option to review every possible income and credit available to me. Each year, the software gets better and better. The option to download previous year tax filing software has really been of huge benefit to me the last two years. I can't imagine being able to interpret all the ridiculous tax laws, without TurboTax Filing!
Date published: 2022-07-31
Rated 4 out of 5 by from Still room for improvement I've used TurboTax for over a decade. I love that I don't have to understand all the regulations and tax jargon, but it's still lacking in some ways. We shouldn't have to manual input data from our W-2s, 1099-xs, and other forms. With the state of the PDF, TurboTax should be able to import PDF documents into TurboTax and it should extract whatever data is relevant. If these legal forms aren't using semantic formatting, surely software lobbyist can convince the Federal government of the advantages of doing so.
Date published: 2022-07-30
Rated 5 out of 5 by from TurboTax is amazing They are amazing they helped me and they did the best to get me the most
Date published: 2022-07-30
Rated 5 out of 5 by from Turbo Tax is great! My first time using Turbo Tax Business. It was a good experience. I had a small issue, but customer service helped me solve it, and I am pleased to say corporate tax return is done! Thank you Turbo Tax!
Date published: 2022-07-29
Rated 4 out of 5 by from Turbo Tax Fed and State Editions Questions concerning EIC and Child rate could be better stated. The same with health savings accounts.
Date published: 2022-07-29
Rated 5 out of 5 by from Very helpful Very good experience...very helpful...everything I needed
Date published: 2022-07-29
Rated 2 out of 5 by from Great, except for late filers. The software would be great if I had filed on time or had an extension. The software says up front I can't e-file, but then makes it seem like "oh, if you pay a fee AND pay us $50, we'll e-file for you". This sent me down a rabbit hole that took more time than actually doing the taxes, before it led me back to "you can't e-file". I was dreading getting back into this software, so I went to IRS web site for where to mail taxes. It gives a different address than you give, but that was for 2022. A call to the IRS leads nowhere; the automated system says my question is "too complicated" and hangs up on me. Trying to find out on the IRS web site where to send late taxes was no help either, because it directs me to a notice that was mailed to me when I lived in a different city. I've lived in 6 different cities since 2019. Next, I'm going to try sending Intuit a message. I would gladly pay extra for peace of mind knowing your software had been updated for late filers. Again, this would not be a problem if I had filed on time without extensive delay, but if you're going to sell a product, make sure it's still viable for the customer.
Date published: 2022-07-29
Rated 5 out of 5 by from This was a great experience Easy to do and went through everything with me to make my tax return simple
Date published: 2022-07-29
Rated 3 out of 5 by from Jumping Through Hoops to Get What I Deserve TurboTax experts are courteous and easy to work with. I had to fight to get an economic impact payment I was owed, however. I also would not have received any refund at all were it not for the EIP, which is bizarre because I got a refund last year and my tax profile hasn't changed much. I expected more especially paying extra for TurboTax Live. Probably going to find my own accountant next year.
Date published: 2022-07-29
All TurboTax® Offerings Reviews - Page 120
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome ! Easy steps to follow, Free option, fast e-file. is so Fast and Perfect !
Date published: 2022-07-31
Rated 5 out of 5 by from Earlier adopter of TurboTax, and I'm so grateful! TurboTax makes sure I have the option to review every possible income and credit available to me. Each year, the software gets better and better. The option to download previous year tax filing software has really been of huge benefit to me the last two years. I can't imagine being able to interpret all the ridiculous tax laws, without TurboTax Filing!
Date published: 2022-07-31
Rated 4 out of 5 by from Still room for improvement I've used TurboTax for over a decade. I love that I don't have to understand all the regulations and tax jargon, but it's still lacking in some ways. We shouldn't have to manual input data from our W-2s, 1099-xs, and other forms. With the state of the PDF, TurboTax should be able to import PDF documents into TurboTax and it should extract whatever data is relevant. If these legal forms aren't using semantic formatting, surely software lobbyist can convince the Federal government of the advantages of doing so.
Date published: 2022-07-30
Rated 5 out of 5 by from TurboTax is amazing They are amazing they helped me and they did the best to get me the most
Date published: 2022-07-30
Rated 5 out of 5 by from Turbo Tax is great! My first time using Turbo Tax Business. It was a good experience. I had a small issue, but customer service helped me solve it, and I am pleased to say corporate tax return is done! Thank you Turbo Tax!
Date published: 2022-07-29
Rated 4 out of 5 by from Turbo Tax Fed and State Editions Questions concerning EIC and Child rate could be better stated. The same with health savings accounts.
Date published: 2022-07-29
Rated 5 out of 5 by from Very helpful Very good experience...very helpful...everything I needed
Date published: 2022-07-29
Rated 2 out of 5 by from Great, except for late filers. The software would be great if I had filed on time or had an extension. The software says up front I can't e-file, but then makes it seem like "oh, if you pay a fee AND pay us $50, we'll e-file for you". This sent me down a rabbit hole that took more time than actually doing the taxes, before it led me back to "you can't e-file". I was dreading getting back into this software, so I went to IRS web site for where to mail taxes. It gives a different address than you give, but that was for 2022. A call to the IRS leads nowhere; the automated system says my question is "too complicated" and hangs up on me. Trying to find out on the IRS web site where to send late taxes was no help either, because it directs me to a notice that was mailed to me when I lived in a different city. I've lived in 6 different cities since 2019. Next, I'm going to try sending Intuit a message. I would gladly pay extra for peace of mind knowing your software had been updated for late filers. Again, this would not be a problem if I had filed on time without extensive delay, but if you're going to sell a product, make sure it's still viable for the customer.
Date published: 2022-07-29
Rated 5 out of 5 by from This was a great experience Easy to do and went through everything with me to make my tax return simple
Date published: 2022-07-29
Rated 3 out of 5 by from Jumping Through Hoops to Get What I Deserve TurboTax experts are courteous and easy to work with. I had to fight to get an economic impact payment I was owed, however. I also would not have received any refund at all were it not for the EIP, which is bizarre because I got a refund last year and my tax profile hasn't changed much. I expected more especially paying extra for TurboTax Live. Probably going to find my own accountant next year.
Date published: 2022-07-29
All TurboTax® Offerings Reviews - Page 120