TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax Been using Turbo Tax for about 15 years. Walks you through the process and learn the tax law along the way. Invaluable to me.
Date published: 2021-05-14
Rated 5 out of 5 by from Another Great Tax Year Easy, efficient and safe. Recommend to anyone with simple to moderately complex. I am a government employee who serves overseas on occasion, and have a few unusual circumstances. Still easy to use, online support is great.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo tax works Good help, good app, got the most for me on my federal and state tax returns.
Date published: 2021-05-14
Rated 4 out of 5 by from Instruction to handle sales of second home The instruction to handle sales of second home capital gain is missing or unclear. I have to check with the user's group online a few time to figure out how to do it. Maybe this can be improved in the future versions
Date published: 2021-05-14
Rated 4 out of 5 by from Almost missed long term care premium deduction The tool seems to be OK, a little bit confusing on HSA. But there is no direct prompt to type in long team care premium. In my state, it is deductible for state tax. I have to search to find out how to enter that. The search result is not straightforward, it took me a while to finally figure out at federal level to enter.
Date published: 2021-05-14
Rated 5 out of 5 by from Have been using TurboTax for over 20 years !!! It gets more user-friendly every year. It is the only way that I will ever complete my Federal and State income taxes.
Date published: 2021-05-14
Rated 5 out of 5 by from Easy to Use Easy to use. helped save money. Could start and stop at any time
Date published: 2021-05-14
Rated 2 out of 5 by from $60 for nothing Paid $60 for no help this site is not a free site.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is Great Turbo tax was easy to use as it explained all the information
Date published: 2021-05-14
Rated 3 out of 5 by from Wonderful Idea, Convenient, a bit buggy I've done my own taxes for over 50 years. I can't recommend TurboTax for anybody who does not already know how to do their taxes on paper. For those people, however, it is a great tool. Have used TurboTax for at least a decade. It clearly saves a great amount of time reading regulations, fillng out worksheets, etc., However, it has been rather buggy in the last few years. When going "back" and then forward, it often fails to return you to the place from which you started back. One year I told it I had a farm and it had me fill out Schedule C. WRONG. I should have filled out Schedule F. That error rippled through all subsequent years. This year, it asked if I still had a farm. "YES" was the answer. It said we'd talk about that later...and it still didn't have me fill out Schedule F. Indeed, I had to go back myself, using the "FORMS" method, to select it and complete it. If I hadn't known to do that, my return would have been grossly in error. Lastly, after submitting the return this year via efile, TT informed me I had to submit a printed form 8949 because I didn't fill it out as part of my return. Since this was AFTER efiling, I didn't have the option to modify my return and then efile so I don't have to file a paper form. That is nothing short of stupid. All of my earlier returns are on the computer right where TurboTax put them and it didn't look back to see if I needed to file this form.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1157
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Been using Turbo Tax for about 15 years. Walks you through the process and learn the tax law along the way. Invaluable to me.
Date published: 2021-05-14
Rated 5 out of 5 by from Another Great Tax Year Easy, efficient and safe. Recommend to anyone with simple to moderately complex. I am a government employee who serves overseas on occasion, and have a few unusual circumstances. Still easy to use, online support is great.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo tax works Good help, good app, got the most for me on my federal and state tax returns.
Date published: 2021-05-14
Rated 4 out of 5 by from Instruction to handle sales of second home The instruction to handle sales of second home capital gain is missing or unclear. I have to check with the user's group online a few time to figure out how to do it. Maybe this can be improved in the future versions
Date published: 2021-05-14
Rated 4 out of 5 by from Almost missed long term care premium deduction The tool seems to be OK, a little bit confusing on HSA. But there is no direct prompt to type in long team care premium. In my state, it is deductible for state tax. I have to search to find out how to enter that. The search result is not straightforward, it took me a while to finally figure out at federal level to enter.
Date published: 2021-05-14
Rated 5 out of 5 by from Have been using TurboTax for over 20 years !!! It gets more user-friendly every year. It is the only way that I will ever complete my Federal and State income taxes.
Date published: 2021-05-14
Rated 5 out of 5 by from Easy to Use Easy to use. helped save money. Could start and stop at any time
Date published: 2021-05-14
Rated 2 out of 5 by from $60 for nothing Paid $60 for no help this site is not a free site.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is Great Turbo tax was easy to use as it explained all the information
Date published: 2021-05-14
Rated 3 out of 5 by from Wonderful Idea, Convenient, a bit buggy I've done my own taxes for over 50 years. I can't recommend TurboTax for anybody who does not already know how to do their taxes on paper. For those people, however, it is a great tool. Have used TurboTax for at least a decade. It clearly saves a great amount of time reading regulations, fillng out worksheets, etc., However, it has been rather buggy in the last few years. When going "back" and then forward, it often fails to return you to the place from which you started back. One year I told it I had a farm and it had me fill out Schedule C. WRONG. I should have filled out Schedule F. That error rippled through all subsequent years. This year, it asked if I still had a farm. "YES" was the answer. It said we'd talk about that later...and it still didn't have me fill out Schedule F. Indeed, I had to go back myself, using the "FORMS" method, to select it and complete it. If I hadn't known to do that, my return would have been grossly in error. Lastly, after submitting the return this year via efile, TT informed me I had to submit a printed form 8949 because I didn't fill it out as part of my return. Since this was AFTER efiling, I didn't have the option to modify my return and then efile so I don't have to file a paper form. That is nothing short of stupid. All of my earlier returns are on the computer right where TurboTax put them and it didn't look back to see if I needed to file this form.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1157