TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 1 out of 5 by from Charged me $108 to file a return I didn't have anyone help me with my return. I selected the basic filing option. They told me I would be charged $59 because I received unemployment. I thought, that's steep, but ok ig. When I entered my credit card info and clicked to pay, there was a previously undisclosed charge for filing state taxes. So my total jumped up from $59 to $108 without any warning before it was already charged. I won't be using Turbotax next year.
Date published: 2022-04-16
Rated 4 out of 5 by from It has a problem in the W2-G section. The W2-G section has a problem, it appears to continually try to save after each entry or it can not handle all the input. I am a gambler and I talked to support and everything they suggested I had already done. By the time I had entered approx 8 W2-G it slowed down to about 10 seconds for every input and it took me hours to enter all my W2-G's. There is a real problem in this area.
Date published: 2022-04-16
Rated 5 out of 5 by from I Recommend TurboTax To All My Family and Friends The user friendly application is very nice! I was able to have any questions answered and it was right there on the screen which means I didn't have to wait for someone and get delayed. Thank you very much!
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo tax is helpful It would be nice to talk to a person when taxes get more complicated
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is awesome user friendly. I got the most refund I ever get. Highly recommended
Date published: 2022-04-16
Rated 5 out of 5 by from Great tool only had one question and was answered fast and to the point.
Date published: 2022-04-16
Rated 5 out of 5 by from Yay, Turbo Tax does it again! Easy to use, help articles were useful and informative, never felt over my head
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is great I love the fact that they walk you thru all the steps.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax Review Good Experience, I'm happy and will use TurboTax next year.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax Great product will us again!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1155
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Charged me $108 to file a return I didn't have anyone help me with my return. I selected the basic filing option. They told me I would be charged $59 because I received unemployment. I thought, that's steep, but ok ig. When I entered my credit card info and clicked to pay, there was a previously undisclosed charge for filing state taxes. So my total jumped up from $59 to $108 without any warning before it was already charged. I won't be using Turbotax next year.
Date published: 2022-04-16
Rated 4 out of 5 by from It has a problem in the W2-G section. The W2-G section has a problem, it appears to continually try to save after each entry or it can not handle all the input. I am a gambler and I talked to support and everything they suggested I had already done. By the time I had entered approx 8 W2-G it slowed down to about 10 seconds for every input and it took me hours to enter all my W2-G's. There is a real problem in this area.
Date published: 2022-04-16
Rated 5 out of 5 by from I Recommend TurboTax To All My Family and Friends The user friendly application is very nice! I was able to have any questions answered and it was right there on the screen which means I didn't have to wait for someone and get delayed. Thank you very much!
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo tax is helpful It would be nice to talk to a person when taxes get more complicated
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is awesome user friendly. I got the most refund I ever get. Highly recommended
Date published: 2022-04-16
Rated 5 out of 5 by from Great tool only had one question and was answered fast and to the point.
Date published: 2022-04-16
Rated 5 out of 5 by from Yay, Turbo Tax does it again! Easy to use, help articles were useful and informative, never felt over my head
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is great I love the fact that they walk you thru all the steps.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax Review Good Experience, I'm happy and will use TurboTax next year.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax Great product will us again!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1155