TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is THE BOMB... I've been a big TT fan for a long time. It's saved me a TON of money and time, because I can easily enter my financials and all the details of my particular business situations. I believe TurboTax helps me optimize my business tax situation, and also helps me stay on top of the latest tax laws, deductions, etc. TT is surprisingly easy for both novice and experienced users. The step=by-step interviews are super intuitive, and they have a great feel for when to provide deep-dive information. Power users can dive into the individual forms and get a bunch of tools to support calculations and documentation. Intuit seems to be increasingly favoring the online version of TurboTax, and it's becoming more difficult to find the download version on their website.
Date published: 2021-05-16
Rated 5 out of 5 by from So Easy!! I love how easy they make it for me to do my own taxes
Date published: 2021-05-16
Rated 1 out of 5 by from Turbotax I have been using Turbotax for many years. They now advertise that the returns are done free, yet when you prepare the return, you have to pay fees. I think this will be my last year using Turbotax.
Date published: 2021-05-16
Rated 5 out of 5 by from Quick and to the point. Thanks for a program that is easily maneuverable. Quick and easy
Date published: 2021-05-16
Rated 1 out of 5 by from TERRIBLE payment function and customer service I could not get Turbotax to accept payment for my California eFile. I tried with multiple cards and no success. Turbotax sent me to a phone number for pay by phone and no one there knew anything. I called twice and spent more than an hour on the phone. I ended up printing the state return and filed by mail. This cost me 4 hours of wasted time that I will not get back.
Date published: 2021-05-16
Rated 5 out of 5 by from Awesome!!! Nothing but greatness for doing taxes this yea. Easier the second time around.
Date published: 2021-05-16
Rated 5 out of 5 by from So Easy To Use! As someone that is married and filing jointly, this product is perfect for most all tax filing situations. Easy to use, fast and inexpensive relative to the cost and time spent with professional accountants.
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax sped up my return The online platform for filing was easy and intuitive to navigate. I am only deducting 1 star due to having to cancel or skip addons for upgraded packages
Date published: 2021-05-16
Rated 1 out of 5 by from Terrible bug, cannot import 1099-B correcty I was unable to import 1099-B to turbotax. Turbotax freezes at "Check this entry: Form 1099-B Worksheet ..". I see Turbotax post about this bug and that they are working to resolve it. But it doesn't happen till the last minute of the 2021 IRS deadline. I have 631 entries and cannot manually input all of them. I am disappointed! To make it worse, the fee paid to turbotax increases as I wait. This is unfair. I have been using turbox for long years and had good experience. But not for this year. Turbox 2020 Online is very disappointing. I need a refund!
Date published: 2021-05-16
Rated 4 out of 5 by from price I've never paid y'all that much before to file my taxes.when i saw that it blew my mind.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1130
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is THE BOMB... I've been a big TT fan for a long time. It's saved me a TON of money and time, because I can easily enter my financials and all the details of my particular business situations. I believe TurboTax helps me optimize my business tax situation, and also helps me stay on top of the latest tax laws, deductions, etc. TT is surprisingly easy for both novice and experienced users. The step=by-step interviews are super intuitive, and they have a great feel for when to provide deep-dive information. Power users can dive into the individual forms and get a bunch of tools to support calculations and documentation. Intuit seems to be increasingly favoring the online version of TurboTax, and it's becoming more difficult to find the download version on their website.
Date published: 2021-05-16
Rated 5 out of 5 by from So Easy!! I love how easy they make it for me to do my own taxes
Date published: 2021-05-16
Rated 1 out of 5 by from Turbotax I have been using Turbotax for many years. They now advertise that the returns are done free, yet when you prepare the return, you have to pay fees. I think this will be my last year using Turbotax.
Date published: 2021-05-16
Rated 5 out of 5 by from Quick and to the point. Thanks for a program that is easily maneuverable. Quick and easy
Date published: 2021-05-16
Rated 1 out of 5 by from TERRIBLE payment function and customer service I could not get Turbotax to accept payment for my California eFile. I tried with multiple cards and no success. Turbotax sent me to a phone number for pay by phone and no one there knew anything. I called twice and spent more than an hour on the phone. I ended up printing the state return and filed by mail. This cost me 4 hours of wasted time that I will not get back.
Date published: 2021-05-16
Rated 5 out of 5 by from Awesome!!! Nothing but greatness for doing taxes this yea. Easier the second time around.
Date published: 2021-05-16
Rated 5 out of 5 by from So Easy To Use! As someone that is married and filing jointly, this product is perfect for most all tax filing situations. Easy to use, fast and inexpensive relative to the cost and time spent with professional accountants.
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax sped up my return The online platform for filing was easy and intuitive to navigate. I am only deducting 1 star due to having to cancel or skip addons for upgraded packages
Date published: 2021-05-16
Rated 1 out of 5 by from Terrible bug, cannot import 1099-B correcty I was unable to import 1099-B to turbotax. Turbotax freezes at "Check this entry: Form 1099-B Worksheet ..". I see Turbotax post about this bug and that they are working to resolve it. But it doesn't happen till the last minute of the 2021 IRS deadline. I have 631 entries and cannot manually input all of them. I am disappointed! To make it worse, the fee paid to turbotax increases as I wait. This is unfair. I have been using turbox for long years and had good experience. But not for this year. Turbox 2020 Online is very disappointing. I need a refund!
Date published: 2021-05-16
Rated 4 out of 5 by from price I've never paid y'all that much before to file my taxes.when i saw that it blew my mind.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1130