TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 5 out of 5 by from First time user - Highly recommend I had heard how easy TurboTax is, and I'm happy to say it truly is. Having the necessary documents on my computer made it even easier. I will definitely use it again.
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax couldn't recover My TurboTax download for 2019 failed and I had to do it online. It was all straightened out later by your Customer Service (at greater expense to me :( .) This Year I had no problem getting TurboTax 2020 software as I had in all the previous years. Problem 1. I couldn't just transfer information from 2019. Not so bad, more time. Problem 2. I couldn't electronically file. - Three (3) rejections? The AGI for 2019 was correct? The PINs for my Wife and Myself I don't ever recall having to fill out ourselves with our own selected five digits? I seem to recall they were always filled in automatically in prior tax years as if you had a record stored of them!?! If that or another was the reason for the electronic submission failure I would like to know with more clarification? I do not wish to repeat this failure next year with your software, rely on USPS Mail delays, and other inconveniences. Thank you for your concern...
Date published: 2021-05-14
Rated 5 out of 5 by from I love, love TurboTax Great product, makes doing taxes a breeze. It handled a 1031 like-kind exchange I had this year, after a little searching. Now, all I have to do is get as organized as TurboTax!
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is a great product As usual, it was an easy process. Have been a happy customer for over 10 years. Keep up the good work.
Date published: 2021-05-14
Rated 5 out of 5 by from Very easy and simple. Nice to have this service. Very easy and simple. Nice to have this service. Thank you
Date published: 2021-05-14
Rated 2 out of 5 by from Can't return to some of the features I made some mistakes in entering the information in filling out schedules and city tax return, but I was never able to figure out how to correct them. Very frustrating!
Date published: 2021-05-14
Rated 5 out of 5 by from Great support! Kristen was amazing in helping me after my return was rejected
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is Excellent!!! I always choose the guide me option. You only do this once a year and this save you from omissions. Just the best!
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is Awesome!! I have been using Turbo Tax for 8 years now and cannot imagine using any other method for my tax returns. It is great, easy to understand and very user friendly software.
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax Review Very good product to use for Tax Preparation. Used for many years with no issues.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1116
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from First time user - Highly recommend I had heard how easy TurboTax is, and I'm happy to say it truly is. Having the necessary documents on my computer made it even easier. I will definitely use it again.
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax couldn't recover My TurboTax download for 2019 failed and I had to do it online. It was all straightened out later by your Customer Service (at greater expense to me :( .) This Year I had no problem getting TurboTax 2020 software as I had in all the previous years. Problem 1. I couldn't just transfer information from 2019. Not so bad, more time. Problem 2. I couldn't electronically file. - Three (3) rejections? The AGI for 2019 was correct? The PINs for my Wife and Myself I don't ever recall having to fill out ourselves with our own selected five digits? I seem to recall they were always filled in automatically in prior tax years as if you had a record stored of them!?! If that or another was the reason for the electronic submission failure I would like to know with more clarification? I do not wish to repeat this failure next year with your software, rely on USPS Mail delays, and other inconveniences. Thank you for your concern...
Date published: 2021-05-14
Rated 5 out of 5 by from I love, love TurboTax Great product, makes doing taxes a breeze. It handled a 1031 like-kind exchange I had this year, after a little searching. Now, all I have to do is get as organized as TurboTax!
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is a great product As usual, it was an easy process. Have been a happy customer for over 10 years. Keep up the good work.
Date published: 2021-05-14
Rated 5 out of 5 by from Very easy and simple. Nice to have this service. Very easy and simple. Nice to have this service. Thank you
Date published: 2021-05-14
Rated 2 out of 5 by from Can't return to some of the features I made some mistakes in entering the information in filling out schedules and city tax return, but I was never able to figure out how to correct them. Very frustrating!
Date published: 2021-05-14
Rated 5 out of 5 by from Great support! Kristen was amazing in helping me after my return was rejected
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is Excellent!!! I always choose the guide me option. You only do this once a year and this save you from omissions. Just the best!
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is Awesome!! I have been using Turbo Tax for 8 years now and cannot imagine using any other method for my tax returns. It is great, easy to understand and very user friendly software.
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax Review Very good product to use for Tax Preparation. Used for many years with no issues.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1116