TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16323 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from AGI under 38K and still charged fee under free fil Tried Free file from IRS website and qualified with AGI under $38K or less, still charged fee for Fed and state returns. In the past, Deluxe allowed state tax to be mailed in for free.
Date published: 2021-06-15
Rated 5 out of 5 by from Great help! I've been using Turbo Tax for 6 years and always enjoyed it. It guides you through the whole process and explains every little thing in detail. I love It!
Date published: 2021-06-15
Rated 5 out of 5 by from Love Turbo Tax Very satisfied with the service I got from the Turbo Tax personell
Date published: 2021-06-15
Rated 5 out of 5 by from Easy to use Turbo Tax I was able to do this with the help of a Turbo Tax lawyer/expert.
Date published: 2021-06-15
Rated 5 out of 5 by from Turbo Tax is Awesome! The service is fast, easy to use and intuitive. I quickly processed my complex tax situation and the software helped me break it down step-by-step.
Date published: 2021-06-15
Rated 4 out of 5 by from great Easy to work with and get back to it for review and/or corrections. Easy payment options and available help, if needed. Thanks
Date published: 2021-06-15
Rated 5 out of 5 by from SIMPLE AND STRAIGHT TO THE POINT THIS IS MY 2ND YEAR USING TURBO TAX AND I LIKE IT. THE QUESTIONS ARE STRAIGHT TO THE POINT AND THERE IS NO UNCESSARY STUFF. I ALSO LIKE HOW SOME INFORMATION IS STORED FROM THE PREVIOUS YEAR BUT YOU CAN MAKE CHANGES IF NEEDED
Date published: 2021-06-15
Rated 2 out of 5 by from TurboTax is Confusing There are always things I want to change that are carried in from last year or because I answer a question wrong and it does not seem to be very flexible to make adjustments. For example: I understand exactly how to do my ESPP sales, but your software wants to walk me through all kinds of nonsense to get to the same result.
Date published: 2021-06-15
Rated 5 out of 5 by from Tubotax is great and easy to use! I love the live assistance. He was very profession and friendly.
Date published: 2021-06-15
Rated 4 out of 5 by from Turbo Tax was easy and efficient! I was extremely helpful of the pop ups they had to explain the material and help me get the best refund.
Date published: 2021-06-15
All TurboTax® Offerings Reviews - Page 1110
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from AGI under 38K and still charged fee under free fil Tried Free file from IRS website and qualified with AGI under $38K or less, still charged fee for Fed and state returns. In the past, Deluxe allowed state tax to be mailed in for free.
Date published: 2021-06-15
Rated 5 out of 5 by from Great help! I've been using Turbo Tax for 6 years and always enjoyed it. It guides you through the whole process and explains every little thing in detail. I love It!
Date published: 2021-06-15
Rated 5 out of 5 by from Love Turbo Tax Very satisfied with the service I got from the Turbo Tax personell
Date published: 2021-06-15
Rated 5 out of 5 by from Easy to use Turbo Tax I was able to do this with the help of a Turbo Tax lawyer/expert.
Date published: 2021-06-15
Rated 5 out of 5 by from Turbo Tax is Awesome! The service is fast, easy to use and intuitive. I quickly processed my complex tax situation and the software helped me break it down step-by-step.
Date published: 2021-06-15
Rated 4 out of 5 by from great Easy to work with and get back to it for review and/or corrections. Easy payment options and available help, if needed. Thanks
Date published: 2021-06-15
Rated 5 out of 5 by from SIMPLE AND STRAIGHT TO THE POINT THIS IS MY 2ND YEAR USING TURBO TAX AND I LIKE IT. THE QUESTIONS ARE STRAIGHT TO THE POINT AND THERE IS NO UNCESSARY STUFF. I ALSO LIKE HOW SOME INFORMATION IS STORED FROM THE PREVIOUS YEAR BUT YOU CAN MAKE CHANGES IF NEEDED
Date published: 2021-06-15
Rated 2 out of 5 by from TurboTax is Confusing There are always things I want to change that are carried in from last year or because I answer a question wrong and it does not seem to be very flexible to make adjustments. For example: I understand exactly how to do my ESPP sales, but your software wants to walk me through all kinds of nonsense to get to the same result.
Date published: 2021-06-15
Rated 5 out of 5 by from Tubotax is great and easy to use! I love the live assistance. He was very profession and friendly.
Date published: 2021-06-15
Rated 4 out of 5 by from Turbo Tax was easy and efficient! I was extremely helpful of the pop ups they had to explain the material and help me get the best refund.
Date published: 2021-06-15
All TurboTax® Offerings Reviews - Page 1110