TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 5 out of 5 by from We Love TT Turbo Tax makes our taxes easy. Great job Turbo Tax
Date published: 2021-05-15
Rated 4 out of 5 by from Good product but has too many dead-ends If you have a lot of imported data, like investment details, this product saves LOADS of time. It is a very nice first program for people who formerly took the standard deduction and did a quick job but now have investments and other things that need to be hand-entered. The details and the dead-end loops are frustrating. The instructions on each screen should be in red and bigger letters - otherwise it's too easy to miss - and then you get into one of those loops. There has to be a split screen option that shows step-by-step on one half and the forms on the other half. It's so frustrating to have a deduction you have to explain and NO idea what form(s) generated it. At least you fixed the "farm income" problem. A couple of years ago I was asked whether I had farm income to declare at least seven times, and the answer was still no.
Date published: 2021-05-15
Rated 2 out of 5 by from Gets worse every year Getting automatically routed to a product marketing site when trying to log in isn't very reassuring. Also not reassuring is being virtually forced to import forms (even though the number of institutions they actually link to is limited) or scan forms in and then having to repeatedly correct the information turbotax misreads from the forms -- it actually seemed easier to enter the info myself rather than having to check and correct their scanning. I tried taking advantage of the chat, took about 20 minutes for someone to get to me. I asked a basic question about what number to use for my property tax. After misreading my question twice the 'advisor' just stopped responding to me. Might be time to look elsewhere for tax software and support.
Date published: 2021-05-15
Rated 5 out of 5 by from Easy to use Painless. Great price. I was not looking forward to filing. I do not trust my tax person. This gave me the reassurance I needed. Gave me more options.
Date published: 2021-05-15
Rated 5 out of 5 by from Easy to Use Everything is guided and self-explanatory. For anyone looking to do their taxes stress-free and have plenty of help provided, use TurboTax.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax awesomeness TurboTax guides in every step and provides help with the right content to understand the rules.
Date published: 2021-05-15
Rated 1 out of 5 by from can we say wayyy too expensive price keeps going up for what? I dont see any new features for $150
Date published: 2021-05-15
Rated 5 out of 5 by from Turbotax is awesome Well Guided steps and very detailed. The help feature is very useful.
Date published: 2021-05-15
Rated 5 out of 5 by from Easy to do and great help!! The best way to do your taxes. I have tried other places and never as easy or trustworthy.
Date published: 2021-05-15
Rated 5 out of 5 by from Yayayaya Great for first time tax filers. It was easier than expected.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1026
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from We Love TT Turbo Tax makes our taxes easy. Great job Turbo Tax
Date published: 2021-05-15
Rated 4 out of 5 by from Good product but has too many dead-ends If you have a lot of imported data, like investment details, this product saves LOADS of time. It is a very nice first program for people who formerly took the standard deduction and did a quick job but now have investments and other things that need to be hand-entered. The details and the dead-end loops are frustrating. The instructions on each screen should be in red and bigger letters - otherwise it's too easy to miss - and then you get into one of those loops. There has to be a split screen option that shows step-by-step on one half and the forms on the other half. It's so frustrating to have a deduction you have to explain and NO idea what form(s) generated it. At least you fixed the "farm income" problem. A couple of years ago I was asked whether I had farm income to declare at least seven times, and the answer was still no.
Date published: 2021-05-15
Rated 2 out of 5 by from Gets worse every year Getting automatically routed to a product marketing site when trying to log in isn't very reassuring. Also not reassuring is being virtually forced to import forms (even though the number of institutions they actually link to is limited) or scan forms in and then having to repeatedly correct the information turbotax misreads from the forms -- it actually seemed easier to enter the info myself rather than having to check and correct their scanning. I tried taking advantage of the chat, took about 20 minutes for someone to get to me. I asked a basic question about what number to use for my property tax. After misreading my question twice the 'advisor' just stopped responding to me. Might be time to look elsewhere for tax software and support.
Date published: 2021-05-15
Rated 5 out of 5 by from Easy to use Painless. Great price. I was not looking forward to filing. I do not trust my tax person. This gave me the reassurance I needed. Gave me more options.
Date published: 2021-05-15
Rated 5 out of 5 by from Easy to Use Everything is guided and self-explanatory. For anyone looking to do their taxes stress-free and have plenty of help provided, use TurboTax.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax awesomeness TurboTax guides in every step and provides help with the right content to understand the rules.
Date published: 2021-05-15
Rated 1 out of 5 by from can we say wayyy too expensive price keeps going up for what? I dont see any new features for $150
Date published: 2021-05-15
Rated 5 out of 5 by from Turbotax is awesome Well Guided steps and very detailed. The help feature is very useful.
Date published: 2021-05-15
Rated 5 out of 5 by from Easy to do and great help!! The best way to do your taxes. I have tried other places and never as easy or trustworthy.
Date published: 2021-05-15
Rated 5 out of 5 by from Yayayaya Great for first time tax filers. It was easier than expected.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1026