TURBOTAX CUSTOMER REVIEWS
TurboTax Premier Reviews
Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
Rcm1212 from
Unhelpful and over priced
Have filed with TurboTax before never had any problems until this year. There is something off with the system as I have had to try multiple times to e file. I had to reach out for help which I was told I’m not sure why it’s not working and charged me an additional $65 I asked for a refund on this and am waiting. I have tried to “correct” my e file 5 times but TurboTax won’t tell me how to fix it. Next year I’m getting a person for less
Date published: 2022-04-17
Rated 5 out of 5 by
JMS100 from
Got the job done again
Been using turbox tax for a decade. Still a great choice to get my taxes done.
Date published: 2022-04-17
Rated 3 out of 5 by
Anders314 from
Better than HRBlock - help needs help though
I used HR Block for years, but they weren't helpful. I do believe that I got more deductions with TurboTax. Plus, it was much easier to go through and understand the steps. However, trying to go back and find items in TurboTax is horrendous. It took me 10 minutes just to find out how to print my taxes before I sent them - and then it took 5 clicks to get to the print area (and then TurboTax kept logging me off the review tax page). Same with trying to find the earned income tax, etc. When we ask help about where items are - PLEASE just give us the direct link!
Date published: 2022-04-17
Rated 4 out of 5 by
GeraldR416 from
overall great, Paying state filing in 2022 is weak
as laways, easy walk through, easy to understand. been using the product for over a decade. that said, it is 2022 and still have to pay for electronic filing for state $25 is weak and obsolete. either the state or turbotax need to adjust to the times...guaranteed payment should be worth something also.. so 5 stars minus one star for milking customers after upfront payment.
Date published: 2022-04-17
Rated 5 out of 5 by
Michaelrican from
Turbo Tax is awesome!!
I was having problems processing my taxes and Turbo Tax specialist helped to make it easy!
Date published: 2022-04-17
Rated 5 out of 5 by
Verna81 from
Turbo Tax has Knowledgeable experts
The two ladies I chatted with live were very helpful and friendly
Date published: 2022-04-17
Rated 5 out of 5 by
cry baby from
Thanks for the help
love the explanations I could not have done it without it.
Date published: 2022-04-17
Rated 5 out of 5 by
Sally9951 from
Turbo tax is awsome
Turbo,tax was very helpful I called 2 x talked with 2 different people both Exceptional
Date published: 2022-04-17
Rated 1 out of 5 by
1239048 from
HORRIBLE EXPERIENCE
This was such a pain. The software was VERY buggy. It kept making me create a 2253 form even though I selected it as already being completed. It would then not let me e-file because it created a temp file and then deleted, and wouldn't regenerate it. Complete waste of money!!!
Date published: 2022-04-17
Rated 5 out of 5 by
TrudyR_DC from
I could do it myself, but TurboTax is better
I use the lowest form of TurboTax because I am a retired CPA (policy not tax). I marked one question incorrectly for my state return and could not figure out how to change it. I called TurboTax and they told me how to fix it. Wonderful response from TurboTax. Love it; will continue to use it.
All TurboTax® Offerings Reviews - Page 1012
Date published: 2022-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
Rcm1212 from
Unhelpful and over priced
Have filed with TurboTax before never had any problems until this year. There is something off with the system as I have had to try multiple times to e file. I had to reach out for help which I was told I’m not sure why it’s not working and charged me an additional $65 I asked for a refund on this and am waiting. I have tried to “correct” my e file 5 times but TurboTax won’t tell me how to fix it. Next year I’m getting a person for less
Date published: 2022-04-17
Rated 5 out of 5 by
JMS100 from
Got the job done again
Been using turbox tax for a decade. Still a great choice to get my taxes done.
Date published: 2022-04-17
Rated 3 out of 5 by
Anders314 from
Better than HRBlock - help needs help though
I used HR Block for years, but they weren't helpful. I do believe that I got more deductions with TurboTax. Plus, it was much easier to go through and understand the steps. However, trying to go back and find items in TurboTax is horrendous. It took me 10 minutes just to find out how to print my taxes before I sent them - and then it took 5 clicks to get to the print area (and then TurboTax kept logging me off the review tax page). Same with trying to find the earned income tax, etc. When we ask help about where items are - PLEASE just give us the direct link!
Date published: 2022-04-17
Rated 4 out of 5 by
GeraldR416 from
overall great, Paying state filing in 2022 is weak
as laways, easy walk through, easy to understand. been using the product for over a decade. that said, it is 2022 and still have to pay for electronic filing for state $25 is weak and obsolete. either the state or turbotax need to adjust to the times...guaranteed payment should be worth something also.. so 5 stars minus one star for milking customers after upfront payment.
Date published: 2022-04-17
Rated 5 out of 5 by
Michaelrican from
Turbo Tax is awesome!!
I was having problems processing my taxes and Turbo Tax specialist helped to make it easy!
Date published: 2022-04-17
Rated 5 out of 5 by
Verna81 from
Turbo Tax has Knowledgeable experts
The two ladies I chatted with live were very helpful and friendly
Date published: 2022-04-17
Rated 5 out of 5 by
cry baby from
Thanks for the help
love the explanations I could not have done it without it.
Date published: 2022-04-17
Rated 5 out of 5 by
Sally9951 from
Turbo tax is awsome
Turbo,tax was very helpful I called 2 x talked with 2 different people both Exceptional
Date published: 2022-04-17
Rated 1 out of 5 by
1239048 from
HORRIBLE EXPERIENCE
This was such a pain. The software was VERY buggy. It kept making me create a 2253 form even though I selected it as already being completed. It would then not let me e-file because it created a temp file and then deleted, and wouldn't regenerate it. Complete waste of money!!!
Date published: 2022-04-17
Rated 5 out of 5 by
TrudyR_DC from
I could do it myself, but TurboTax is better
I use the lowest form of TurboTax because I am a retired CPA (policy not tax). I marked one question incorrectly for my state return and could not figure out how to change it. I called TurboTax and they told me how to fix it. Wonderful response from TurboTax. Love it; will continue to use it.
All TurboTax® Offerings Reviews - Page 1012
Date published: 2022-04-17