TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Not clear on K-1 Items Turbotax has not implemented PTET, I need to go and manually input data in order to get it to work correctly. It does the basics very well, but since the 2017 tax laws were passed, PTET has been growing in popularity among the states with highest taxes, which also happen to be states with highest population. Am surprised they do put in an ability to process these.
Date published: 2022-10-17
Rated 2 out of 5 by from sorry at helping to correct errors!!!!! the IRS, refused my return because the health ins form was not completed, which is why I'm filing late to begin with, had to get another copy. then when i tried to complete the form could not find it, the system check/review did not prompt it so we e flied,.......to be rejected. then when i sign in, you showed the system would help me fix the problem,.........well it disappeared, I HAVE NO WAY TO GET TO IT TO FIX THE PROBLEM !!!!!!!!
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax Deluxe is my choice of tax programs! I like the ease of the program The features I like the best are when my tax form from the previous year fills in all the pertinent info which I can update if needed. It exports documents if that is available from example the place of your employment. These features save a lot of time. You also prompted if other info is needed and the instructions for each section is just a click away with options for more info. Great program that I have used for many years. It sure beats do your taxes by hand!
Date published: 2022-10-17
Rated 1 out of 5 by from Turbo Tax has disappointed me enormously . Greetings, so your product prevented me from filing my return albeit with some incompletions on the complicated stock & dividend portion of the return by the deadline. I am most disappointed and I am considering never using your product again.
Date published: 2022-10-17
Rated 4 out of 5 by from Over charge I like the product what I don’t like is that it flies from a free product to an 85 or more fee .
Date published: 2022-10-17
Rated 5 out of 5 by from Easy to navigate, very helpful TurboTax is extremely user-friendly. If you have all your paperwork organized, answer all the TurboTax questions and fill in the blanks, this usually horrible experience will be a breeze! I downloaded TurboTax for the first time (instead of getting the CD) and it was very easy.
Date published: 2022-10-17
Rated 5 out of 5 by from Great and wonderful experience Features were easy to use and were well explained.
Date published: 2022-10-17
Rated 4 out of 5 by from Easy, especially since I've used TT before PayPal option for payment did not work. Took me to PayPal, I entered my password but the payment did not take. After 2 more tries, I just used a credit card. It's getting expensive to file with TurboTax. There are less expensive options that I'll be reviewing next year.
Date published: 2022-10-17
Rated 5 out of 5 by from Simple and Easy As in the title, filing is made as easy as collecting all the relevant information. Improvement could apply to certain error checking procedures. As example, some fields, when checked, are un-checkable when reviewing/editing, such as the K1 entry process where a list of boxes is displayed. Once a box is checked, it cannot be un-checked in case it was checked in error. Also, although less specific, sometimes data entered (which is later deemed unnecessary, and the section abandoned) will remain in the section and cause an error upon review.
Date published: 2022-10-17
Rated 5 out of 5 by from TurboTax is great I use it every year - it is so easy! I wouldn't use any other program!
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 102
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not clear on K-1 Items Turbotax has not implemented PTET, I need to go and manually input data in order to get it to work correctly. It does the basics very well, but since the 2017 tax laws were passed, PTET has been growing in popularity among the states with highest taxes, which also happen to be states with highest population. Am surprised they do put in an ability to process these.
Date published: 2022-10-17
Rated 2 out of 5 by from sorry at helping to correct errors!!!!! the IRS, refused my return because the health ins form was not completed, which is why I'm filing late to begin with, had to get another copy. then when i tried to complete the form could not find it, the system check/review did not prompt it so we e flied,.......to be rejected. then when i sign in, you showed the system would help me fix the problem,.........well it disappeared, I HAVE NO WAY TO GET TO IT TO FIX THE PROBLEM !!!!!!!!
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax Deluxe is my choice of tax programs! I like the ease of the program The features I like the best are when my tax form from the previous year fills in all the pertinent info which I can update if needed. It exports documents if that is available from example the place of your employment. These features save a lot of time. You also prompted if other info is needed and the instructions for each section is just a click away with options for more info. Great program that I have used for many years. It sure beats do your taxes by hand!
Date published: 2022-10-17
Rated 1 out of 5 by from Turbo Tax has disappointed me enormously . Greetings, so your product prevented me from filing my return albeit with some incompletions on the complicated stock & dividend portion of the return by the deadline. I am most disappointed and I am considering never using your product again.
Date published: 2022-10-17
Rated 4 out of 5 by from Over charge I like the product what I don’t like is that it flies from a free product to an 85 or more fee .
Date published: 2022-10-17
Rated 5 out of 5 by from Easy to navigate, very helpful TurboTax is extremely user-friendly. If you have all your paperwork organized, answer all the TurboTax questions and fill in the blanks, this usually horrible experience will be a breeze! I downloaded TurboTax for the first time (instead of getting the CD) and it was very easy.
Date published: 2022-10-17
Rated 5 out of 5 by from Great and wonderful experience Features were easy to use and were well explained.
Date published: 2022-10-17
Rated 4 out of 5 by from Easy, especially since I've used TT before PayPal option for payment did not work. Took me to PayPal, I entered my password but the payment did not take. After 2 more tries, I just used a credit card. It's getting expensive to file with TurboTax. There are less expensive options that I'll be reviewing next year.
Date published: 2022-10-17
Rated 5 out of 5 by from Simple and Easy As in the title, filing is made as easy as collecting all the relevant information. Improvement could apply to certain error checking procedures. As example, some fields, when checked, are un-checkable when reviewing/editing, such as the K1 entry process where a list of boxes is displayed. Once a box is checked, it cannot be un-checked in case it was checked in error. Also, although less specific, sometimes data entered (which is later deemed unnecessary, and the section abandoned) will remain in the section and cause an error upon review.
Date published: 2022-10-17
Rated 5 out of 5 by from TurboTax is great I use it every year - it is so easy! I wouldn't use any other program!
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 102