TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 5 out of 5 by from Another great experience Everything is easy to understand. I used the help button a couple of times. I also used live help with a short wait time for an expert. She stayed with me to completely resolve the problem with easy to understand answers to my questions. They are truly experts and available readily. I will continue to use Turbo Tax!
Date published: 2021-05-15
Rated 3 out of 5 by from Could NOT get HELP when needed Had a zero in a field that Turbo Tax said should be blank, but it would not let me delete the zero. I called for support and got an automated run around that referred me back to the on-line help that I had already tried to find an answer. I have been using TurboTax Premier for the last ten years. NOT HAPPY
Date published: 2021-05-15
Rated 5 out of 5 by from turbo tax had trouble finishing the taxes because i have lost prior files. i did finish after all.
Date published: 2021-05-15
Rated 5 out of 5 by from EASY Turbo Tax is easy to use, only took about an hour, used standard deductions.
Date published: 2021-05-15
Rated 4 out of 5 by from Easy to use I had my taxes done by professionals for years. I am happy the Turbo Tax allows me to do it myself.
Date published: 2021-05-15
Rated 4 out of 5 by from Turbo Tax review This is my third year using this product very satisfied they walk you through the entire process. Thanks
Date published: 2021-05-15
Rated 5 out of 5 by from online free edition Super convenient and easy to follow for simple taxes
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is Awesome! This is my tenth year using TT and it keeps getting better.
Date published: 2021-05-15
Rated 5 out of 5 by from Harold Was Great! Harold, was very helpful in assisting me with filing my taxes. I know I'm a little late on filing, but Harold was able to assisting me through out the entire process and even helped me with resolving my stimulus issues.
Date published: 2021-05-15
Rated 5 out of 5 by from TURBO TAX IS GREAT FIRST OF ALL - I "ENGAGED" WITH TWO DIFFERENT STAFF MEMBERS AND I CALLED EACH ONE OF THEM AN ANGEL!!! When I hit a road block I know not to get discouraged because there are wonderful and helpful staff members waiting to walk me through my "troubles" and then I am able to move on. This is about my sixth year using Turbo Tax and I keep coming back. That about says it all. I like the use of use and the price is very fair.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1003
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Another great experience Everything is easy to understand. I used the help button a couple of times. I also used live help with a short wait time for an expert. She stayed with me to completely resolve the problem with easy to understand answers to my questions. They are truly experts and available readily. I will continue to use Turbo Tax!
Date published: 2021-05-15
Rated 3 out of 5 by from Could NOT get HELP when needed Had a zero in a field that Turbo Tax said should be blank, but it would not let me delete the zero. I called for support and got an automated run around that referred me back to the on-line help that I had already tried to find an answer. I have been using TurboTax Premier for the last ten years. NOT HAPPY
Date published: 2021-05-15
Rated 5 out of 5 by from turbo tax had trouble finishing the taxes because i have lost prior files. i did finish after all.
Date published: 2021-05-15
Rated 5 out of 5 by from EASY Turbo Tax is easy to use, only took about an hour, used standard deductions.
Date published: 2021-05-15
Rated 4 out of 5 by from Easy to use I had my taxes done by professionals for years. I am happy the Turbo Tax allows me to do it myself.
Date published: 2021-05-15
Rated 4 out of 5 by from Turbo Tax review This is my third year using this product very satisfied they walk you through the entire process. Thanks
Date published: 2021-05-15
Rated 5 out of 5 by from online free edition Super convenient and easy to follow for simple taxes
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is Awesome! This is my tenth year using TT and it keeps getting better.
Date published: 2021-05-15
Rated 5 out of 5 by from Harold Was Great! Harold, was very helpful in assisting me with filing my taxes. I know I'm a little late on filing, but Harold was able to assisting me through out the entire process and even helped me with resolving my stimulus issues.
Date published: 2021-05-15
Rated 5 out of 5 by from TURBO TAX IS GREAT FIRST OF ALL - I "ENGAGED" WITH TWO DIFFERENT STAFF MEMBERS AND I CALLED EACH ONE OF THEM AN ANGEL!!! When I hit a road block I know not to get discouraged because there are wonderful and helpful staff members waiting to walk me through my "troubles" and then I am able to move on. This is about my sixth year using Turbo Tax and I keep coming back. That about says it all. I like the use of use and the price is very fair.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1003