TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premier Reviews

Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.

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Rated 5 out of 5 by from Very Quick! The User interface is amazing and the tax filing process is quick
Date published: 2023-03-23
Rated 4 out of 5 by from Pretty Good Overall good product and works well for my situation. My needs are not that complicated. However, when you make charity entries when you finish the individual charity and go back to the main charity page it is no longer in alphabetical order. You click the top to put the list back in alphabetical order but, again, after the next entry it goes back to some random order. I have noted this every year. Annoying.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax Review As usual turbo tax worked right with me and there were no problems
Date published: 2023-03-23
Rated 5 out of 5 by from love turbo tax It was pretty easy; TurboTax walked me through everything.
Date published: 2023-03-23
Rated 5 out of 5 by from Is helpful software Nothing to say really except I am glad I got a reminder to finish them. Life got really hectic and I didn't realize I hadn't quite finished filing
Date published: 2023-03-23
Rated 5 out of 5 by from Using Turbo Tax Since 1995 I have been using Turbo Tax since 1995 to do my personal, business and rental property taxes. You don't have to be a tax accountant. The easy menu driven questions guide your through all the steps. I have successfully completed my taxes every year with confidence. Never been audited but always buy audit defense insurance just in case.
Date published: 2023-03-23
Rated 5 out of 5 by from Easy Easy way to go. Always a simple, stress free way to file.
Date published: 2023-03-23
Rated 1 out of 5 by from Terrible IT Support - Buggy - No Customer CAre Bug in the system preventing an efile of a state return. Customer Service doesn't know how to fix and no escalation. The system didn't catch the error until after I paid for filing and I couldn't get my refund b/c they don't ensure quality of their online product. Well that's a new one.
Date published: 2023-03-23
Rated 5 out of 5 by from Easiest way to file your taxes TurboTax walks you through everything. I love the import features from financial accounts and Social Security. It has been a while but it has improved year over year. They make it easy with e-filing and have added a nice feature to split your refund between multiple accounts. Will continue to use TurboTax.
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is wonderful I look forward to using TurboTax every year, it makes the process so much more organized as well as up to date with new rules and laws, and I always learn something
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 365
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Quick! The User interface is amazing and the tax filing process is quick
Date published: 2023-03-23
Rated 4 out of 5 by from Pretty Good Overall good product and works well for my situation. My needs are not that complicated. However, when you make charity entries when you finish the individual charity and go back to the main charity page it is no longer in alphabetical order. You click the top to put the list back in alphabetical order but, again, after the next entry it goes back to some random order. I have noted this every year. Annoying.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax Review As usual turbo tax worked right with me and there were no problems
Date published: 2023-03-23
Rated 5 out of 5 by from love turbo tax It was pretty easy; TurboTax walked me through everything.
Date published: 2023-03-23
Rated 5 out of 5 by from Is helpful software Nothing to say really except I am glad I got a reminder to finish them. Life got really hectic and I didn't realize I hadn't quite finished filing
Date published: 2023-03-23
Rated 5 out of 5 by from Using Turbo Tax Since 1995 I have been using Turbo Tax since 1995 to do my personal, business and rental property taxes. You don't have to be a tax accountant. The easy menu driven questions guide your through all the steps. I have successfully completed my taxes every year with confidence. Never been audited but always buy audit defense insurance just in case.
Date published: 2023-03-23
Rated 5 out of 5 by from Easy Easy way to go. Always a simple, stress free way to file.
Date published: 2023-03-23
Rated 1 out of 5 by from Terrible IT Support - Buggy - No Customer CAre Bug in the system preventing an efile of a state return. Customer Service doesn't know how to fix and no escalation. The system didn't catch the error until after I paid for filing and I couldn't get my refund b/c they don't ensure quality of their online product. Well that's a new one.
Date published: 2023-03-23
Rated 5 out of 5 by from Easiest way to file your taxes TurboTax walks you through everything. I love the import features from financial accounts and Social Security. It has been a while but it has improved year over year. They make it easy with e-filing and have added a nice feature to split your refund between multiple accounts. Will continue to use TurboTax.
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is wonderful I look forward to using TurboTax every year, it makes the process so much more organized as well as up to date with new rules and laws, and I always learn something
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 365