TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premier Reviews

Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.

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Rated 5 out of 5 by from Better and better every year Need more info in the final trouble shooting sections. But I finished in record time this year!
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax was super easy Very simple and easy. I would recommend that everyone uses it
Date published: 2023-03-18
Rated 5 out of 5 by from the best by far It was easy but dont like the way it hid the extra charge on me
Date published: 2023-03-18
Rated 2 out of 5 by from Turbo Tax isn't bad, but could be better I will say it's really easy to file with them, even if you stay with the cheaper option it is very helpful. The main issue I have with this service is that I have done this for 8 years with them and they never offer a lower price. If anything the price increases annually for using their service and on top of that they charge an additional amount to do it using direct deposit. I think in the future I will be filing differently.
Date published: 2023-03-18
Rated 1 out of 5 by from Sneaky with the fees I wanted to do a simple FREE tax return but simply because I put money in my 401K I had to upgrade to the $49 filing. Then right before you file they tack on another $59 for State filing and another $39 fee for paying with your refund (they don't tell you that up front when you choose that option). So I thought I was going to pay $49...already against my will....but then ended up having to pay $147 at the end. If I hadn't spend an hour entering all the information, I would have just cancelled and used another site. VERY DISAPPOINTED IN TURBO TAX.
Date published: 2023-03-18
Rated 5 out of 5 by from Shanique is amazing They went above and beyond her job to make sure I was able to file my taxes the right way. They deserves a raise.
Date published: 2023-03-18
Rated 5 out of 5 by from Easy to use and user friendly The service is very easy to understand and does a lot of process automatically. I am grateful for it. I do question how many third parties they might be using but for the time and brain-fry it saves me, I'll take it.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo-Tax is easy! TurboTax is easy, time saving, and accurate! One less thing I have to worry about and I'm thankful!
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo tax is easy and awesome program for taxes!!! Turbo tax is easy and awesome program for taxes!!!
Date published: 2023-03-18
Rated 5 out of 5 by from Quick and easy Easy step by step process. Helpfull with independent business and W-2.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 268
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Better and better every year Need more info in the final trouble shooting sections. But I finished in record time this year!
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax was super easy Very simple and easy. I would recommend that everyone uses it
Date published: 2023-03-18
Rated 5 out of 5 by from the best by far It was easy but dont like the way it hid the extra charge on me
Date published: 2023-03-18
Rated 2 out of 5 by from Turbo Tax isn't bad, but could be better I will say it's really easy to file with them, even if you stay with the cheaper option it is very helpful. The main issue I have with this service is that I have done this for 8 years with them and they never offer a lower price. If anything the price increases annually for using their service and on top of that they charge an additional amount to do it using direct deposit. I think in the future I will be filing differently.
Date published: 2023-03-18
Rated 1 out of 5 by from Sneaky with the fees I wanted to do a simple FREE tax return but simply because I put money in my 401K I had to upgrade to the $49 filing. Then right before you file they tack on another $59 for State filing and another $39 fee for paying with your refund (they don't tell you that up front when you choose that option). So I thought I was going to pay $49...already against my will....but then ended up having to pay $147 at the end. If I hadn't spend an hour entering all the information, I would have just cancelled and used another site. VERY DISAPPOINTED IN TURBO TAX.
Date published: 2023-03-18
Rated 5 out of 5 by from Shanique is amazing They went above and beyond her job to make sure I was able to file my taxes the right way. They deserves a raise.
Date published: 2023-03-18
Rated 5 out of 5 by from Easy to use and user friendly The service is very easy to understand and does a lot of process automatically. I am grateful for it. I do question how many third parties they might be using but for the time and brain-fry it saves me, I'll take it.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo-Tax is easy! TurboTax is easy, time saving, and accurate! One less thing I have to worry about and I'm thankful!
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo tax is easy and awesome program for taxes!!! Turbo tax is easy and awesome program for taxes!!!
Date published: 2023-03-18
Rated 5 out of 5 by from Quick and easy Easy step by step process. Helpfull with independent business and W-2.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 268