TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Deluxe Reviews
Read unbiased reviews from real TurboTax Live Full Service Deluxe customers. Get matched to a tax expert who will do your taxes for you and maximize your deductions and credits.
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TurboTax Live Full Service
Rated 5 out of 5 by
Altadena from
Great product
I am 76 years old and completed to tax documents myself. Easy to use!
Date published: 2023-03-30
Rated 5 out of 5 by
MrsWhiten28 from
Super beginner friendly
I dread doing taxes every year. TurboTax made everything simple and provided necessary information to help me choose the right categories.
Date published: 2023-03-30
Rated 5 out of 5 by
London0812 from
QUICK AND EASY TO USE TO USE SERVICE
Easy to use 2nd year i have used and no issues Would recommend for everyone to try
Date published: 2023-03-30
Rated 3 out of 5 by
Krutis from
Rate only fair. Wasnt able to efile, had to mail.
I Rate only fair. Wasnt able to efile, had to mail.
Date published: 2023-03-30
Rated 5 out of 5 by
Koko23 from
Easy TurboTax
Turbo Tax was very easy to use and free to file simple return! :-)
Date published: 2023-03-30
Rated 5 out of 5 by
kingbrit09 from
Do it yourself
good guide, you paying the preparer for no reason.
Date published: 2023-03-30
Rated 3 out of 5 by
JimmyMc1 from
Got it Done.
Some terminalogy is not very clear. Getting to help was faster this year and very helpful. Especially the outside contracted help line with Lauren. She was excellent.
Date published: 2023-03-30
Rated 4 out of 5 by
Jack 48 from
Great experience with Turbo Tax
On the whole, the process was fine, much less taxing (LOL). One hitch: Turbo Tax downloaded files from Fidelity for me, and I had copies. Problem was there seemed to be some overlap/duplication (last year to this?), and I was unable to you about it. I sorted it out, but it took a while.
Date published: 2023-03-30
Rated 3 out of 5 by
OhSoFrustrated from
Turbo Tax has Problems
Tax structure now makes it nigh impossible to itemize. TT should mention that and do some pre-calculations before wasting the users time. E-File does not work. TT pre-filled AGI and PIN fields and E-File failed. I entered them myself and E-File failed again. Another BIG waste of time, and money. I hope I get refunded for the State E-File since it did not work. $25.00. I may go back to H&R Block. Or, just print out the forms and do it myself. Not alone. Tried "Frustrated" as a Nickname. Already used. Tried "Frustrated 99999". Also already used.
Date published: 2023-03-30
Rated 5 out of 5 by
Ebby2 from
Awesomely easy to use
Have been using Turbo Tax for years and they never cease to disappointment me.
All TurboTax® Offerings Reviews - Page 178
Date published: 2023-03-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Altadena from
Great product
I am 76 years old and completed to tax documents myself. Easy to use!
Date published: 2023-03-30
Rated 5 out of 5 by
MrsWhiten28 from
Super beginner friendly
I dread doing taxes every year. TurboTax made everything simple and provided necessary information to help me choose the right categories.
Date published: 2023-03-30
Rated 5 out of 5 by
London0812 from
QUICK AND EASY TO USE TO USE SERVICE
Easy to use 2nd year i have used and no issues Would recommend for everyone to try
Date published: 2023-03-30
Rated 3 out of 5 by
Krutis from
Rate only fair. Wasnt able to efile, had to mail.
I Rate only fair. Wasnt able to efile, had to mail.
Date published: 2023-03-30
Rated 5 out of 5 by
Koko23 from
Easy TurboTax
Turbo Tax was very easy to use and free to file simple return! :-)
Date published: 2023-03-30
Rated 5 out of 5 by
kingbrit09 from
Do it yourself
good guide, you paying the preparer for no reason.
Date published: 2023-03-30
Rated 3 out of 5 by
JimmyMc1 from
Got it Done.
Some terminalogy is not very clear. Getting to help was faster this year and very helpful. Especially the outside contracted help line with Lauren. She was excellent.
Date published: 2023-03-30
Rated 4 out of 5 by
Jack 48 from
Great experience with Turbo Tax
On the whole, the process was fine, much less taxing (LOL). One hitch: Turbo Tax downloaded files from Fidelity for me, and I had copies. Problem was there seemed to be some overlap/duplication (last year to this?), and I was unable to you about it. I sorted it out, but it took a while.
Date published: 2023-03-30
Rated 3 out of 5 by
OhSoFrustrated from
Turbo Tax has Problems
Tax structure now makes it nigh impossible to itemize. TT should mention that and do some pre-calculations before wasting the users time. E-File does not work. TT pre-filled AGI and PIN fields and E-File failed. I entered them myself and E-File failed again. Another BIG waste of time, and money. I hope I get refunded for the State E-File since it did not work. $25.00. I may go back to H&R Block. Or, just print out the forms and do it myself. Not alone. Tried "Frustrated" as a Nickname. Already used. Tried "Frustrated 99999". Also already used.
Date published: 2023-03-30
Rated 5 out of 5 by
Ebby2 from
Awesomely easy to use
Have been using Turbo Tax for years and they never cease to disappointment me.
All TurboTax® Offerings Reviews - Page 178
Date published: 2023-03-30