TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Deluxe Reviews

Read unbiased reviews from real TurboTax Live Full Service Deluxe customers. Get matched to a tax expert who will do your taxes for you and maximize your deductions and credits.

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Rated 5 out of 5 by from Great product I am 76 years old and completed to tax documents myself. Easy to use!
Date published: 2023-03-30
Rated 5 out of 5 by from Super beginner friendly I dread doing taxes every year. TurboTax made everything simple and provided necessary information to help me choose the right categories.
Date published: 2023-03-30
Rated 5 out of 5 by from QUICK AND EASY TO USE TO USE SERVICE Easy to use 2nd year i have used and no issues Would recommend for everyone to try
Date published: 2023-03-30
Rated 3 out of 5 by from Rate only fair. Wasnt able to efile, had to mail. I Rate only fair. Wasnt able to efile, had to mail.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy TurboTax Turbo Tax was very easy to use and free to file simple return! :-)
Date published: 2023-03-30
Rated 5 out of 5 by from Do it yourself good guide, you paying the preparer for no reason.
Date published: 2023-03-30
Rated 3 out of 5 by from Got it Done. Some terminalogy is not very clear. Getting to help was faster this year and very helpful. Especially the outside contracted help line with Lauren. She was excellent.
Date published: 2023-03-30
Rated 4 out of 5 by from Great experience with Turbo Tax On the whole, the process was fine, much less taxing (LOL). One hitch: Turbo Tax downloaded files from Fidelity for me, and I had copies. Problem was there seemed to be some overlap/duplication (last year to this?), and I was unable to you about it. I sorted it out, but it took a while.
Date published: 2023-03-30
Rated 3 out of 5 by from Turbo Tax has Problems Tax structure now makes it nigh impossible to itemize. TT should mention that and do some pre-calculations before wasting the users time. E-File does not work. TT pre-filled AGI and PIN fields and E-File failed. I entered them myself and E-File failed again. Another BIG waste of time, and money. I hope I get refunded for the State E-File since it did not work. $25.00. I may go back to H&R Block. Or, just print out the forms and do it myself. Not alone. Tried "Frustrated" as a Nickname. Already used. Tried "Frustrated 99999". Also already used.
Date published: 2023-03-30
Rated 5 out of 5 by from Awesomely easy to use Have been using Turbo Tax for years and they never cease to disappointment me.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 178
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great product I am 76 years old and completed to tax documents myself. Easy to use!
Date published: 2023-03-30
Rated 5 out of 5 by from Super beginner friendly I dread doing taxes every year. TurboTax made everything simple and provided necessary information to help me choose the right categories.
Date published: 2023-03-30
Rated 5 out of 5 by from QUICK AND EASY TO USE TO USE SERVICE Easy to use 2nd year i have used and no issues Would recommend for everyone to try
Date published: 2023-03-30
Rated 3 out of 5 by from Rate only fair. Wasnt able to efile, had to mail. I Rate only fair. Wasnt able to efile, had to mail.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy TurboTax Turbo Tax was very easy to use and free to file simple return! :-)
Date published: 2023-03-30
Rated 5 out of 5 by from Do it yourself good guide, you paying the preparer for no reason.
Date published: 2023-03-30
Rated 3 out of 5 by from Got it Done. Some terminalogy is not very clear. Getting to help was faster this year and very helpful. Especially the outside contracted help line with Lauren. She was excellent.
Date published: 2023-03-30
Rated 4 out of 5 by from Great experience with Turbo Tax On the whole, the process was fine, much less taxing (LOL). One hitch: Turbo Tax downloaded files from Fidelity for me, and I had copies. Problem was there seemed to be some overlap/duplication (last year to this?), and I was unable to you about it. I sorted it out, but it took a while.
Date published: 2023-03-30
Rated 3 out of 5 by from Turbo Tax has Problems Tax structure now makes it nigh impossible to itemize. TT should mention that and do some pre-calculations before wasting the users time. E-File does not work. TT pre-filled AGI and PIN fields and E-File failed. I entered them myself and E-File failed again. Another BIG waste of time, and money. I hope I get refunded for the State E-File since it did not work. $25.00. I may go back to H&R Block. Or, just print out the forms and do it myself. Not alone. Tried "Frustrated" as a Nickname. Already used. Tried "Frustrated 99999". Also already used.
Date published: 2023-03-30
Rated 5 out of 5 by from Awesomely easy to use Have been using Turbo Tax for years and they never cease to disappointment me.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 178