TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TurboTax was amazing! TurboTax had detailed questions for items I did not even know we could deduct in the past and enabled us to owe half of what we were going to owe when using a different website. Thanks TurboTax!!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use, price increase is ridiculous Turbo Tax is easy to use, however, for someone filing jointly with no special circumstances $120 is ridiculous.
Date published: 2023-04-18
Rated 2 out of 5 by from Disappointing We had been using version Deluxe for our home business. This year we were forced by TurboTax to upgrade to Premium while in the middle of filling our the return even though there were no changes to our circumstances. With this new upgrade we had to pay 4 times the amount (that included having to pay for a state refund which was usually free). There were no provisions for using our State income tax free status.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was quick and easy! I was nervous because they always tend to find a way to add these fees when filling your taxes on your own, but this time it was no surprises.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Communication throughout process I have sued TurboTax for 9 yrs and have never had issues
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is based and awesome Got my tax information input in under 4 hours all by myself. Very friendly to veterans and appreciate the options they have.
Date published: 2023-04-18
Rated 5 out of 5 by from very smooth and nice info to help if stuck! My experience was a long one, yet i found it very smooth for someone who finds doing taxes very time consuming. I really appreciate all the information to help you along the way even when youre doing it alone and just reading the side notes! Great Job TurboTax! :)
Date published: 2023-04-18
Rated 5 out of 5 by from Great source for filing. For easy to use and eliminates unnecessary errors.
Date published: 2023-04-18
Rated 5 out of 5 by from Year after year - wonderful I have been using TurboTax for two decades. Always the best tool to depend too.
Date published: 2023-04-18
Rated 5 out of 5 by from turbotax was so helpful i received the information that i needed when using the chat program
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 947
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was amazing! TurboTax had detailed questions for items I did not even know we could deduct in the past and enabled us to owe half of what we were going to owe when using a different website. Thanks TurboTax!!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use, price increase is ridiculous Turbo Tax is easy to use, however, for someone filing jointly with no special circumstances $120 is ridiculous.
Date published: 2023-04-18
Rated 2 out of 5 by from Disappointing We had been using version Deluxe for our home business. This year we were forced by TurboTax to upgrade to Premium while in the middle of filling our the return even though there were no changes to our circumstances. With this new upgrade we had to pay 4 times the amount (that included having to pay for a state refund which was usually free). There were no provisions for using our State income tax free status.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was quick and easy! I was nervous because they always tend to find a way to add these fees when filling your taxes on your own, but this time it was no surprises.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Communication throughout process I have sued TurboTax for 9 yrs and have never had issues
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is based and awesome Got my tax information input in under 4 hours all by myself. Very friendly to veterans and appreciate the options they have.
Date published: 2023-04-18
Rated 5 out of 5 by from very smooth and nice info to help if stuck! My experience was a long one, yet i found it very smooth for someone who finds doing taxes very time consuming. I really appreciate all the information to help you along the way even when youre doing it alone and just reading the side notes! Great Job TurboTax! :)
Date published: 2023-04-18
Rated 5 out of 5 by from Great source for filing. For easy to use and eliminates unnecessary errors.
Date published: 2023-04-18
Rated 5 out of 5 by from Year after year - wonderful I have been using TurboTax for two decades. Always the best tool to depend too.
Date published: 2023-04-18
Rated 5 out of 5 by from turbotax was so helpful i received the information that i needed when using the chat program
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 947