TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Jewls97 from
TurboTax was amazing!
TurboTax had detailed questions for items I did not even know we could deduct in the past and enabled us to owe half of what we were going to owe when using a different website. Thanks TurboTax!!
Date published: 2023-04-18
Rated 5 out of 5 by
Kat202340 from
Easy to use, price increase is ridiculous
Turbo Tax is easy to use, however, for someone filing jointly with no special circumstances $120 is ridiculous.
Date published: 2023-04-18
Rated 2 out of 5 by
DisappointedAsWell from
Disappointing
We had been using version Deluxe for our home business. This year we were forced by TurboTax to upgrade to Premium while in the middle of filling our the return even though there were no changes to our circumstances. With this new upgrade we had to pay 4 times the amount (that included having to pay for a state refund which was usually free). There were no provisions for using our State income tax free status.
Date published: 2023-04-18
Rated 5 out of 5 by
Teapotss from
Turbo Tax was quick and easy!
I was nervous because they always tend to find a way to add these fees when filling your taxes on your own, but this time it was no surprises.
Date published: 2023-04-18
Rated 5 out of 5 by
AT6288 from
Great Communication throughout process
I have sued TurboTax for 9 yrs and have never had issues
Date published: 2023-04-18
Rated 5 out of 5 by
Robmar327 from
TurboTax is based and awesome
Got my tax information input in under 4 hours all by myself. Very friendly to veterans and appreciate the options they have.
Date published: 2023-04-18
Rated 5 out of 5 by
anelal86 from
very smooth and nice info to help if stuck!
My experience was a long one, yet i found it very smooth for someone who finds doing taxes very time consuming. I really appreciate all the information to help you along the way even when youre doing it alone and just reading the side notes! Great Job TurboTax! :)
Date published: 2023-04-18
Rated 5 out of 5 by
EJ1202 from
Great source for filing.
For easy to use and eliminates unnecessary errors.
Date published: 2023-04-18
Rated 5 out of 5 by
Mussak from
Year after year - wonderful
I have been using TurboTax for two decades. Always the best tool to depend too.
Date published: 2023-04-18
Rated 5 out of 5 by
mfl60 from
turbotax was so helpful
i received the information that i needed when using the chat program
All TurboTax® Offerings Reviews - Page 947
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jewls97 from
TurboTax was amazing!
TurboTax had detailed questions for items I did not even know we could deduct in the past and enabled us to owe half of what we were going to owe when using a different website. Thanks TurboTax!!
Date published: 2023-04-18
Rated 5 out of 5 by
Kat202340 from
Easy to use, price increase is ridiculous
Turbo Tax is easy to use, however, for someone filing jointly with no special circumstances $120 is ridiculous.
Date published: 2023-04-18
Rated 2 out of 5 by
DisappointedAsWell from
Disappointing
We had been using version Deluxe for our home business. This year we were forced by TurboTax to upgrade to Premium while in the middle of filling our the return even though there were no changes to our circumstances. With this new upgrade we had to pay 4 times the amount (that included having to pay for a state refund which was usually free). There were no provisions for using our State income tax free status.
Date published: 2023-04-18
Rated 5 out of 5 by
Teapotss from
Turbo Tax was quick and easy!
I was nervous because they always tend to find a way to add these fees when filling your taxes on your own, but this time it was no surprises.
Date published: 2023-04-18
Rated 5 out of 5 by
AT6288 from
Great Communication throughout process
I have sued TurboTax for 9 yrs and have never had issues
Date published: 2023-04-18
Rated 5 out of 5 by
Robmar327 from
TurboTax is based and awesome
Got my tax information input in under 4 hours all by myself. Very friendly to veterans and appreciate the options they have.
Date published: 2023-04-18
Rated 5 out of 5 by
anelal86 from
very smooth and nice info to help if stuck!
My experience was a long one, yet i found it very smooth for someone who finds doing taxes very time consuming. I really appreciate all the information to help you along the way even when youre doing it alone and just reading the side notes! Great Job TurboTax! :)
Date published: 2023-04-18
Rated 5 out of 5 by
EJ1202 from
Great source for filing.
For easy to use and eliminates unnecessary errors.
Date published: 2023-04-18
Rated 5 out of 5 by
Mussak from
Year after year - wonderful
I have been using TurboTax for two decades. Always the best tool to depend too.
Date published: 2023-04-18
Rated 5 out of 5 by
mfl60 from
turbotax was so helpful
i received the information that i needed when using the chat program
All TurboTax® Offerings Reviews - Page 947
Date published: 2023-04-18