TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from very good it was a very good service and i will recommend it to everyone
Date published: 2021-03-02
Rated 3 out of 5 by from Good enough It was difficult to use the online version, so the offline version worked better. Got through everything eventually so I'm happy about that.
Date published: 2021-03-02
Rated 5 out of 5 by from very helpful staff good staff cant complain thank u turbo tax. easy to file your taxes here.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is Awesome! Great and convenient service that I would use again.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use Would have not been able to do my own taxes ptherwise
Date published: 2021-03-02
Rated 2 out of 5 by from System Kicked my 1099-K Unable to complete amendment due to system error. Now I have to wait another month before filing. In the meantime, I'm not able to complete my PPP Loan
Date published: 2021-03-02
Rated 2 out of 5 by from Software needs updating Was on the phone for 70 minutes. Agents were super nice but had a hard time finding what they needed.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is through Used TurboTax for over 32 years. Always works great
Date published: 2021-03-02
Rated 5 out of 5 by from It a great sofware and great customer services rep I love Turbo Tax,. They are very helpful and i have never had any issues with my refunds
Date published: 2021-03-02
Rated 5 out of 5 by from Helps me organize and record all documents Program helped me properly record all relevant information while excluding all unnecessary data. When I ran into an area I didn't understand I contacted the help desk and got quick and relevant responses.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 944
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from very good it was a very good service and i will recommend it to everyone
Date published: 2021-03-02
Rated 3 out of 5 by from Good enough It was difficult to use the online version, so the offline version worked better. Got through everything eventually so I'm happy about that.
Date published: 2021-03-02
Rated 5 out of 5 by from very helpful staff good staff cant complain thank u turbo tax. easy to file your taxes here.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is Awesome! Great and convenient service that I would use again.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use Would have not been able to do my own taxes ptherwise
Date published: 2021-03-02
Rated 2 out of 5 by from System Kicked my 1099-K Unable to complete amendment due to system error. Now I have to wait another month before filing. In the meantime, I'm not able to complete my PPP Loan
Date published: 2021-03-02
Rated 2 out of 5 by from Software needs updating Was on the phone for 70 minutes. Agents were super nice but had a hard time finding what they needed.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is through Used TurboTax for over 32 years. Always works great
Date published: 2021-03-02
Rated 5 out of 5 by from It a great sofware and great customer services rep I love Turbo Tax,. They are very helpful and i have never had any issues with my refunds
Date published: 2021-03-02
Rated 5 out of 5 by from Helps me organize and record all documents Program helped me properly record all relevant information while excluding all unnecessary data. When I ran into an area I didn't understand I contacted the help desk and got quick and relevant responses.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 944