TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Easy To Use TurbotTax has been my go-to for 6 years now. I appreciate how easy their site and app is to use.
Date published: 2021-02-28
Rated 5 out of 5 by from easy to use and understand Turbo tax is easy to use and follow . Excellent product
Date published: 2021-02-28
Rated 5 out of 5 by from love turbo tax easy and fast even to talk to someone. Jackie.l helped me so much talked me through anything i needed help with
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo Tax is a pain! Had to refile several times due to the "incorrect" AGI from 2019, but the reality is, it isn't-did taxes here last year!!! System wouldn't allow a change in filing, after cycling through system 4 times, wasting half a day, state finally was able to be printed out. SMH!! And where's customer service??!! No number, if you have no specific background in taxes, you maybe lost. Paid for a service, state/federal filings and not able to e-file state, refunds?! Nope! SMH! Have done taxes online with a program for 11 years, have the experience/background!!
Date published: 2021-02-28
Rated 5 out of 5 by from Always Easy & Accurate I have been using Turbo Tax for at least 15 years and it has never failed to be easy & accurate
Date published: 2021-02-28
Rated 5 out of 5 by from great experience It is great how they walk you through the tax form and ask pertinent questions.
Date published: 2021-02-28
Rated 4 out of 5 by from good i like filing with turbo tax i will let other know how please thy will be using your service thanks
Date published: 2021-02-28
Rated 5 out of 5 by from It's the only tax service I will ever use Never fails on me and is so easy to use and straightforward.
Date published: 2021-02-28
Rated 3 out of 5 by from Live was great, the forms no so much! Ida was wonderful and tried to help. We were trying to fix a problem for 2 hours! We finally came up with a "solution". Hopefully it is ok!
Date published: 2021-02-28
Rated 5 out of 5 by from Useful, and painless I didnt understand how to do self employed, and turbo tax did it for me. Uber self employed is free
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 892
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy To Use TurbotTax has been my go-to for 6 years now. I appreciate how easy their site and app is to use.
Date published: 2021-02-28
Rated 5 out of 5 by from easy to use and understand Turbo tax is easy to use and follow . Excellent product
Date published: 2021-02-28
Rated 5 out of 5 by from love turbo tax easy and fast even to talk to someone. Jackie.l helped me so much talked me through anything i needed help with
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo Tax is a pain! Had to refile several times due to the "incorrect" AGI from 2019, but the reality is, it isn't-did taxes here last year!!! System wouldn't allow a change in filing, after cycling through system 4 times, wasting half a day, state finally was able to be printed out. SMH!! And where's customer service??!! No number, if you have no specific background in taxes, you maybe lost. Paid for a service, state/federal filings and not able to e-file state, refunds?! Nope! SMH! Have done taxes online with a program for 11 years, have the experience/background!!
Date published: 2021-02-28
Rated 5 out of 5 by from Always Easy & Accurate I have been using Turbo Tax for at least 15 years and it has never failed to be easy & accurate
Date published: 2021-02-28
Rated 5 out of 5 by from great experience It is great how they walk you through the tax form and ask pertinent questions.
Date published: 2021-02-28
Rated 4 out of 5 by from good i like filing with turbo tax i will let other know how please thy will be using your service thanks
Date published: 2021-02-28
Rated 5 out of 5 by from It's the only tax service I will ever use Never fails on me and is so easy to use and straightforward.
Date published: 2021-02-28
Rated 3 out of 5 by from Live was great, the forms no so much! Ida was wonderful and tried to help. We were trying to fix a problem for 2 hours! We finally came up with a "solution". Hopefully it is ok!
Date published: 2021-02-28
Rated 5 out of 5 by from Useful, and painless I didnt understand how to do self employed, and turbo tax did it for me. Uber self employed is free
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 892