TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 1 out of 5 by from Over charge on fees After filing my taxes. It went straight to charging me $60 to file without giving me the option to change it. I agreed to it but after that it charged another $40 as a fee for choosing to deduct the the initial $ 60 from my return, and again no option to decline this additional fee.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is EASY Greta customer service. Great solutions to my problems. You guys made this so easy and understandable.
Date published: 2021-03-02
Rated 3 out of 5 by from Turbo tax an unfixable bug people were great but product problem was a disaster case 47224688 0 TT Can not process TD stock information without freezing TT had 3 weeks to fix or ?but just gave up. up. I bypassed problem by not reporting stock mkt transactions (downloaded from TDameritrade). Which I contacted TDA about and there data was correct. But the prolem was at the TT end.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use!! A+, would recommend. Price seems fair :-) Expert was helpful though probably not necessary for us.
Date published: 2021-03-02
Rated 5 out of 5 by from Awsome service It was easy and quick. I liked it. I will use it again
Date published: 2021-03-02
Rated 5 out of 5 by from Easy and FAST This was my first time using TurboTax and it was efficient and easy.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is so EASY I uses turbo tax every year and it is so user friendly and the help links are great.
Date published: 2021-03-02
Rated 1 out of 5 by from Turbotax It okay I did not get refund yet so I can't rate high
Date published: 2021-03-02
Rated 4 out of 5 by from Review TurboTax TurboTax is a fine product but does not work well with the Firefox browser. When using it, an error was declared, with no correction information, and I could not proceed. I moved to Safari and was able to complete the tax return.
Date published: 2021-03-02
Rated 5 out of 5 by from FANTASTICALLY EASY it was easy and the help i received was excellent got me back on track! thank you
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 837
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Over charge on fees After filing my taxes. It went straight to charging me $60 to file without giving me the option to change it. I agreed to it but after that it charged another $40 as a fee for choosing to deduct the the initial $ 60 from my return, and again no option to decline this additional fee.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is EASY Greta customer service. Great solutions to my problems. You guys made this so easy and understandable.
Date published: 2021-03-02
Rated 3 out of 5 by from Turbo tax an unfixable bug people were great but product problem was a disaster case 47224688 0 TT Can not process TD stock information without freezing TT had 3 weeks to fix or ?but just gave up. up. I bypassed problem by not reporting stock mkt transactions (downloaded from TDameritrade). Which I contacted TDA about and there data was correct. But the prolem was at the TT end.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use!! A+, would recommend. Price seems fair :-) Expert was helpful though probably not necessary for us.
Date published: 2021-03-02
Rated 5 out of 5 by from Awsome service It was easy and quick. I liked it. I will use it again
Date published: 2021-03-02
Rated 5 out of 5 by from Easy and FAST This was my first time using TurboTax and it was efficient and easy.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is so EASY I uses turbo tax every year and it is so user friendly and the help links are great.
Date published: 2021-03-02
Rated 1 out of 5 by from Turbotax It okay I did not get refund yet so I can't rate high
Date published: 2021-03-02
Rated 4 out of 5 by from Review TurboTax TurboTax is a fine product but does not work well with the Firefox browser. When using it, an error was declared, with no correction information, and I could not proceed. I moved to Safari and was able to complete the tax return.
Date published: 2021-03-02
Rated 5 out of 5 by from FANTASTICALLY EASY it was easy and the help i received was excellent got me back on track! thank you
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 837