TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Seven years and counting We have been using turbotax for seven years and still counting. We highly recommend it. Now my daughter has started using it.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax easy to use, recommend to anyone choosing to do their own taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax chat was very helpful. He went above and beyond. Great product.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax for 5 years This is an easy to use product. I especially like the warnings or suggestions along the way to guide choices. I feel confident in my tax return and know that I have the backing of Turbo Tax in the future.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and easy Quick and easy, simple steps to follow. I would recommend this service
Date published: 2023-04-18
Rated 5 out of 5 by from Amazing, made the stressful task so much easier. Loved the encouragement! Loved the images and gentle transitions. absolutely will use again.
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax Sucks It kept asking me for a 1099G form when all of the information was on my W2 which made it look like I received 2X the amount I actually received
Date published: 2023-04-18
Rated 5 out of 5 by from Mr Morris It's was the best of the year. A brief, but informative moment with a live agent
Date published: 2023-04-18
Rated 4 out of 5 by from Very good software but becoming ever expensive Sofware is very nice and intuitive. However, the fess are increasing every year to the point where I might start filing by mail.
Date published: 2023-04-18
Rated 4 out of 5 by from Overall good Overall was super easy to use. Had one MAJOR error. Wouldn't take a scanned document. Took an hour with a customer service rep to figure out couldn't scan it, but entering the #'s worked fine. Now I know so will use the service again.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 826
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Seven years and counting We have been using turbotax for seven years and still counting. We highly recommend it. Now my daughter has started using it.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax easy to use, recommend to anyone choosing to do their own taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax chat was very helpful. He went above and beyond. Great product.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax for 5 years This is an easy to use product. I especially like the warnings or suggestions along the way to guide choices. I feel confident in my tax return and know that I have the backing of Turbo Tax in the future.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and easy Quick and easy, simple steps to follow. I would recommend this service
Date published: 2023-04-18
Rated 5 out of 5 by from Amazing, made the stressful task so much easier. Loved the encouragement! Loved the images and gentle transitions. absolutely will use again.
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax Sucks It kept asking me for a 1099G form when all of the information was on my W2 which made it look like I received 2X the amount I actually received
Date published: 2023-04-18
Rated 5 out of 5 by from Mr Morris It's was the best of the year. A brief, but informative moment with a live agent
Date published: 2023-04-18
Rated 4 out of 5 by from Very good software but becoming ever expensive Sofware is very nice and intuitive. However, the fess are increasing every year to the point where I might start filing by mail.
Date published: 2023-04-18
Rated 4 out of 5 by from Overall good Overall was super easy to use. Had one MAJOR error. Wouldn't take a scanned document. Took an hour with a customer service rep to figure out couldn't scan it, but entering the #'s worked fine. Now I know so will use the service again.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 826