TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Gold Stars Great expert help and a professional who was able to help me when i was stumped on what to do next.
Date published: 2021-02-26
Rated 3 out of 5 by from Not as awesome as before Finding the correct place to import financial institution forms was tedious. The promised “jump to” doesn’t show as easily as the search explanation promises. It showed be a straight forward do you want to import documents or not question rathare than a game of find the correct link
Date published: 2021-02-26
Rated 5 out of 5 by from Great Service! Always easy and fast way to file your taxes! Highly Recommended!!
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is awsome great experience with this company so easy to file
Date published: 2021-02-26
Rated 1 out of 5 by from Delay in Form 2210 not acceptable Because of the delay in implementing the final form for the underpayment penalty, I could not e-file my taxes, causing a day by day additional penalty for interest. I would suggest that in these situations, it would be better to offer a temporary form and allow payment while then later amending the return with the updated form. Also it took nearly 3 weeks for the new updated form to be implemented - that is simply not acceptable during tax season and needs to be expedited. I am not certain next year whether I will purchase this software and I will look for other options. Others apparently ended up in my situation
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is easy and awesome! Really enjoy using Turbo Tax, its easy and accurate.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is Great turbo tax is easy to navigate through. pretty much does it all.
Date published: 2021-02-26
Rated 5 out of 5 by from Yet another Amazing experience Well after using turbotax for several years, I thought, no biggie, just another tax season. But due to COVID-19, I lost my job, my wife was released from work for three weeks, and we had several other major issues going on the later half of the year. Thanks to some wonderful support from Sami, we were able to reduce our taxes from a 401 distribution and receive over $4500...........praise God for service.
Date published: 2021-02-26
Rated 5 out of 5 by from super fast answers all my questions, makes doing taxes as fun as it can be.
Date published: 2021-02-26
Rated 5 out of 5 by from So easy Love turbo tax! best service yet. great customer srvice and super easy to use.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 797
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Gold Stars Great expert help and a professional who was able to help me when i was stumped on what to do next.
Date published: 2021-02-26
Rated 3 out of 5 by from Not as awesome as before Finding the correct place to import financial institution forms was tedious. The promised “jump to” doesn’t show as easily as the search explanation promises. It showed be a straight forward do you want to import documents or not question rathare than a game of find the correct link
Date published: 2021-02-26
Rated 5 out of 5 by from Great Service! Always easy and fast way to file your taxes! Highly Recommended!!
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is awsome great experience with this company so easy to file
Date published: 2021-02-26
Rated 1 out of 5 by from Delay in Form 2210 not acceptable Because of the delay in implementing the final form for the underpayment penalty, I could not e-file my taxes, causing a day by day additional penalty for interest. I would suggest that in these situations, it would be better to offer a temporary form and allow payment while then later amending the return with the updated form. Also it took nearly 3 weeks for the new updated form to be implemented - that is simply not acceptable during tax season and needs to be expedited. I am not certain next year whether I will purchase this software and I will look for other options. Others apparently ended up in my situation
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is easy and awesome! Really enjoy using Turbo Tax, its easy and accurate.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is Great turbo tax is easy to navigate through. pretty much does it all.
Date published: 2021-02-26
Rated 5 out of 5 by from Yet another Amazing experience Well after using turbotax for several years, I thought, no biggie, just another tax season. But due to COVID-19, I lost my job, my wife was released from work for three weeks, and we had several other major issues going on the later half of the year. Thanks to some wonderful support from Sami, we were able to reduce our taxes from a 401 distribution and receive over $4500...........praise God for service.
Date published: 2021-02-26
Rated 5 out of 5 by from super fast answers all my questions, makes doing taxes as fun as it can be.
Date published: 2021-02-26
Rated 5 out of 5 by from So easy Love turbo tax! best service yet. great customer srvice and super easy to use.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 797