TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from turbo tax was awsome the help was great thanks to the experts on turbo tax
Date published: 2021-02-28
Rated 4 out of 5 by from Very user friendly. Turbo Tax has become a very user-friendly application. Easier to use than in previous years. However, it froze after 15 minutes of inputting information and I had to begin all over again. That was annoying. However, after that glitch, it was fine until the e-file section.
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX IS WONDERFUL Turbo Tax is so easy to use and efficient. I recommend Turbo Tax to anyone filing taxes.
Date published: 2021-02-28
Rated 4 out of 5 by from Overall nice product. i just dont like all the trickery, with upgrading to "Deluxe" etc.
Date published: 2021-02-28
Rated 4 out of 5 by from Overall satisfied I love using turbotax and have used it since 2014, however I don't like the state portion entirely. I like how it is simple because I input it already in the federal portion, but I was kind of confused at first.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy My first time filing a tax return and it was so easy to use. I highly recommend
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax makes it easy! TurboTax makes it so easy to file your own taxes. I really appreciate how informative the program is, helping me maximize savings and be aware of what I might be able to save next year!
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is the BEST Best software ever. Very happy to have used it for the past 8 years!
Date published: 2021-02-28
Rated 3 out of 5 by from Stand-alone won't communicate with on-line Don't expect the stand-alone program (purchased in a box) to communicate with the on-line Turbotax program. Overall turbotax works well for getting through simple taxes. I've used it for years without too many issues. The biggest issue I ran into affected last year's taxes and this years. After using the online program for several years, last year I bought the stand-alone program CD because it was on sale at a local store. After installing it and using it for a while, I was disappointed to find out that none of my previous years' online account information was able to be accessed by the stand-alone program. This led to a lot of manual entry that I would much preferred to avoid. This year I went back to the online product to avoid this issue in the future, but it bit me again because the online program can't access last years stand-alone data. Since my tax records were lost from last year I had to manually enter data again, and I will have to mail in a paper return instead of e-filing.
Date published: 2021-02-28
Rated 5 out of 5 by from its great IT is Great! It is Great! It is Great! Ut is Great!!!!!!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 741
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax was awsome the help was great thanks to the experts on turbo tax
Date published: 2021-02-28
Rated 4 out of 5 by from Very user friendly. Turbo Tax has become a very user-friendly application. Easier to use than in previous years. However, it froze after 15 minutes of inputting information and I had to begin all over again. That was annoying. However, after that glitch, it was fine until the e-file section.
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX IS WONDERFUL Turbo Tax is so easy to use and efficient. I recommend Turbo Tax to anyone filing taxes.
Date published: 2021-02-28
Rated 4 out of 5 by from Overall nice product. i just dont like all the trickery, with upgrading to "Deluxe" etc.
Date published: 2021-02-28
Rated 4 out of 5 by from Overall satisfied I love using turbotax and have used it since 2014, however I don't like the state portion entirely. I like how it is simple because I input it already in the federal portion, but I was kind of confused at first.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy My first time filing a tax return and it was so easy to use. I highly recommend
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax makes it easy! TurboTax makes it so easy to file your own taxes. I really appreciate how informative the program is, helping me maximize savings and be aware of what I might be able to save next year!
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is the BEST Best software ever. Very happy to have used it for the past 8 years!
Date published: 2021-02-28
Rated 3 out of 5 by from Stand-alone won't communicate with on-line Don't expect the stand-alone program (purchased in a box) to communicate with the on-line Turbotax program. Overall turbotax works well for getting through simple taxes. I've used it for years without too many issues. The biggest issue I ran into affected last year's taxes and this years. After using the online program for several years, last year I bought the stand-alone program CD because it was on sale at a local store. After installing it and using it for a while, I was disappointed to find out that none of my previous years' online account information was able to be accessed by the stand-alone program. This led to a lot of manual entry that I would much preferred to avoid. This year I went back to the online product to avoid this issue in the future, but it bit me again because the online program can't access last years stand-alone data. Since my tax records were lost from last year I had to manually enter data again, and I will have to mail in a paper return instead of e-filing.
Date published: 2021-02-28
Rated 5 out of 5 by from its great IT is Great! It is Great! It is Great! Ut is Great!!!!!!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 741