TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Assistance Received The expert was able to explain why I was owing the amount I owed compared to other years and next steps.
Date published: 2023-04-19
Rated 5 out of 5 by from Simplicity at its finest In the past I felt very uneasy about filing my taxes alone, but after using them several times, I recommend this tool to anybody who has a need to quickly and easily file their taxes!
Date published: 2023-04-19
Rated 2 out of 5 by from Great in the past I've used Turbo Tax for several years now. In the past I was offered a free filing since I use the short form and am low income (retired). Last year I used a local service due to the sale of a home. Returning to Turbo Tax this year I found the process very cumbersome and very expensive. It was especially trying for me to find online copies of my 2021 returns since my hard copy was misplaced. Then I was overwhelmed that approximately 1/6 of my return was taken for the "service" you provided. I will use a different tax preparer in the future.
Date published: 2023-04-19
Rated 1 out of 5 by from Turbotax is destroying this country Yes, you have a nice interface. But you've lobbied against making paying taxes easier for every taxpayer in this country. You've cornered me into needing to use your service. I have to use it, but I won't like it.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax was great TurboTax was easy for me to get my taxes done. I would definitely recommend it to friends and family.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and easy.... just answer questions Did it all by myself, with no help... You just follow the directions, answer questions, then boom. you are done and filed.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use It was very easy to use the software, that is why I continue using it. I also like that it keeps prior years tax return info at your fingertips.
Date published: 2023-04-19
Rated 5 out of 5 by from We Love Turbo Tax We have issued Turbo Tax for years and will continue to do so.
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent tax return It is easy to use, great instruction and useful explanations.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use I was a little worried about doing my taxes myself but It was very easy to use
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 706
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Assistance Received The expert was able to explain why I was owing the amount I owed compared to other years and next steps.
Date published: 2023-04-19
Rated 5 out of 5 by from Simplicity at its finest In the past I felt very uneasy about filing my taxes alone, but after using them several times, I recommend this tool to anybody who has a need to quickly and easily file their taxes!
Date published: 2023-04-19
Rated 2 out of 5 by from Great in the past I've used Turbo Tax for several years now. In the past I was offered a free filing since I use the short form and am low income (retired). Last year I used a local service due to the sale of a home. Returning to Turbo Tax this year I found the process very cumbersome and very expensive. It was especially trying for me to find online copies of my 2021 returns since my hard copy was misplaced. Then I was overwhelmed that approximately 1/6 of my return was taken for the "service" you provided. I will use a different tax preparer in the future.
Date published: 2023-04-19
Rated 1 out of 5 by from Turbotax is destroying this country Yes, you have a nice interface. But you've lobbied against making paying taxes easier for every taxpayer in this country. You've cornered me into needing to use your service. I have to use it, but I won't like it.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax was great TurboTax was easy for me to get my taxes done. I would definitely recommend it to friends and family.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and easy.... just answer questions Did it all by myself, with no help... You just follow the directions, answer questions, then boom. you are done and filed.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use It was very easy to use the software, that is why I continue using it. I also like that it keeps prior years tax return info at your fingertips.
Date published: 2023-04-19
Rated 5 out of 5 by from We Love Turbo Tax We have issued Turbo Tax for years and will continue to do so.
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent tax return It is easy to use, great instruction and useful explanations.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use I was a little worried about doing my taxes myself but It was very easy to use
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 706