TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from EASY TO USE I have used this software for many years - never had a problem.
Date published: 2023-05-16
Rated 5 out of 5 by from The Live Argent was amazing! the live agent that helped my on my amended return was a big help. Using the screen share and talking on the phone. He, Kenneth, had walked me through the process and saved me the stress of not knowing how to do it.
Date published: 2023-05-16
Rated 5 out of 5 by from Turbo tax has been consistently easier to use Every year turbo tax is easier to use, i dont feel anxiety or stress when haveing to do my own taxes.
Date published: 2023-05-16
Rated 5 out of 5 by from Years of Experience...only getting better I have been using TurboTax Personal and, now, Business from its first year. It has been amazing to watch the progress of the software, integration with so many other data sources and tracking this over time. So much easier and so consistent! Thank you.
Date published: 2023-05-16
Rated 4 out of 5 by from I was disappointed this time by Turbo Tax I'll have to admit the mistake was probably mine. I thought we had completed the process at the time we had printed the tax return. I had been waiting for abnormally long time to see the direct deposit of State and Federal returns, so went back into Turbo tax and discovered that we had not completed the process. As a result, instead of filing a month early, we have filed a month late. I really wish a couple of weeks prior to 4/15 we had seen an email or text alert "you are almost done filing - check into Turbo Tax now to complete your return and file on time by xx/xx/xxxx . I know you have the information. That's not to say I do not consider Turbo Tax a great and easy to use product. It is, and we will continue to use it to process our taxes.
Date published: 2023-05-16
Rated 1 out of 5 by from Bc when I finished mine and sent it on it don't go My experience was completely shut bc I finished my return for it not to go through but to still be un finished and never sent in like they said if I get lucky get it y'all might keep a customer might loose one
Date published: 2023-05-16
Rated 5 out of 5 by from Good Good jod hfjf hfjdjcjdhfhfjdhdhdp hfjdggggudydfffvff
Date published: 2023-05-16
Rated 3 out of 5 by from Taxes It was ok glad I used them everyone should use turbo tax to do there taxes
Date published: 2023-05-16
Rated 5 out of 5 by from Buen servicio Eliz fue una excelente asesora y me absolvió mis dudas
Date published: 2023-05-16
Rated 5 out of 5 by from TURBOTAX IS AWESOME I have been using turbotax for years and I have been completely satisfied with the services when ever I need help they were right there to assist me Thanks Turbotax you guy are AWESOME
Date published: 2023-05-16
All TurboTax® Offerings Reviews - Page 71
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EASY TO USE I have used this software for many years - never had a problem.
Date published: 2023-05-16
Rated 5 out of 5 by from The Live Argent was amazing! the live agent that helped my on my amended return was a big help. Using the screen share and talking on the phone. He, Kenneth, had walked me through the process and saved me the stress of not knowing how to do it.
Date published: 2023-05-16
Rated 5 out of 5 by from Turbo tax has been consistently easier to use Every year turbo tax is easier to use, i dont feel anxiety or stress when haveing to do my own taxes.
Date published: 2023-05-16
Rated 5 out of 5 by from Years of Experience...only getting better I have been using TurboTax Personal and, now, Business from its first year. It has been amazing to watch the progress of the software, integration with so many other data sources and tracking this over time. So much easier and so consistent! Thank you.
Date published: 2023-05-16
Rated 4 out of 5 by from I was disappointed this time by Turbo Tax I'll have to admit the mistake was probably mine. I thought we had completed the process at the time we had printed the tax return. I had been waiting for abnormally long time to see the direct deposit of State and Federal returns, so went back into Turbo tax and discovered that we had not completed the process. As a result, instead of filing a month early, we have filed a month late. I really wish a couple of weeks prior to 4/15 we had seen an email or text alert "you are almost done filing - check into Turbo Tax now to complete your return and file on time by xx/xx/xxxx . I know you have the information. That's not to say I do not consider Turbo Tax a great and easy to use product. It is, and we will continue to use it to process our taxes.
Date published: 2023-05-16
Rated 1 out of 5 by from Bc when I finished mine and sent it on it don't go My experience was completely shut bc I finished my return for it not to go through but to still be un finished and never sent in like they said if I get lucky get it y'all might keep a customer might loose one
Date published: 2023-05-16
Rated 5 out of 5 by from Good Good jod hfjf hfjdjcjdhfhfjdhdhdp hfjdggggudydfffvff
Date published: 2023-05-16
Rated 3 out of 5 by from Taxes It was ok glad I used them everyone should use turbo tax to do there taxes
Date published: 2023-05-16
Rated 5 out of 5 by from Buen servicio Eliz fue una excelente asesora y me absolvió mis dudas
Date published: 2023-05-16
Rated 5 out of 5 by from TURBOTAX IS AWESOME I have been using turbotax for years and I have been completely satisfied with the services when ever I need help they were right there to assist me Thanks Turbotax you guy are AWESOME
Date published: 2023-05-16
All TurboTax® Offerings Reviews - Page 71