TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from Not worth any money The filing process for 120+ dollars is very much do it yourself and there are services that give the same level of guidance for free. One previously being credit karma before they became a combined entity online. I do not have any problems with the service, but it is not worth its dollar value at all
Date published: 2023-04-19
Rated 5 out of 5 by from Easy application to file Turbo made this filing easy and convenient, Better than expected
Date published: 2023-04-19
Rated 5 out of 5 by from AWESOME!!!! Had an issue, got help from a wonderful CPA-Aaron who was tremendous with assisting me. Great job Aaron!
Date published: 2023-04-19
Rated 1 out of 5 by from Shady I used Credit Karma for multiple years and the tax filing process was a breeze. It remembered my info year to year and was completely free. Now I have to use Turbo Tax, not quite as user friendly, and without telling me until the very end I find out that I'm being charged $170 for a worse service than what used to be free.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax rules! Easy to use, even if you have a complicated return.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is great Fine. This was very instructional. It only took 4 hours to complete. Definitely use again.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is EXCELLENT It took a little longer to file not because Turbo tax was in any way at fault. It was just finding all of my relevant information. Turbo Tax was EXCELLENT!
Date published: 2023-04-19
Rated 5 out of 5 by from Fantastic, easy, and fast! I had the best experience with Turbo Tax. It was worth the extra money to have the additional help. They were quick to respond and very knowledgeable!
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is great! This is my first time filing on my own with TurboTax and it was a very easy process considering. Thank you for the assistance TurboTax!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is awesome!!!! Easy, fast, and free. I will be using it again and sharing my experience with friends and family.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 673
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not worth any money The filing process for 120+ dollars is very much do it yourself and there are services that give the same level of guidance for free. One previously being credit karma before they became a combined entity online. I do not have any problems with the service, but it is not worth its dollar value at all
Date published: 2023-04-19
Rated 5 out of 5 by from Easy application to file Turbo made this filing easy and convenient, Better than expected
Date published: 2023-04-19
Rated 5 out of 5 by from AWESOME!!!! Had an issue, got help from a wonderful CPA-Aaron who was tremendous with assisting me. Great job Aaron!
Date published: 2023-04-19
Rated 1 out of 5 by from Shady I used Credit Karma for multiple years and the tax filing process was a breeze. It remembered my info year to year and was completely free. Now I have to use Turbo Tax, not quite as user friendly, and without telling me until the very end I find out that I'm being charged $170 for a worse service than what used to be free.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax rules! Easy to use, even if you have a complicated return.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is great Fine. This was very instructional. It only took 4 hours to complete. Definitely use again.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is EXCELLENT It took a little longer to file not because Turbo tax was in any way at fault. It was just finding all of my relevant information. Turbo Tax was EXCELLENT!
Date published: 2023-04-19
Rated 5 out of 5 by from Fantastic, easy, and fast! I had the best experience with Turbo Tax. It was worth the extra money to have the additional help. They were quick to respond and very knowledgeable!
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is great! This is my first time filing on my own with TurboTax and it was a very easy process considering. Thank you for the assistance TurboTax!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is awesome!!!! Easy, fast, and free. I will be using it again and sharing my experience with friends and family.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 673