TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is super easy! Love how they guide you through all of the steps to completing your taxes. I feel very comfoirtable with using Turbo Tax.
Date published: 2023-04-19
Rated 2 out of 5 by from TurboTax pushed ridiculously expensive and do less Keep getting purged out n caused extremely inconvenience due to constant interruptions!
Date published: 2023-04-19
Rated 5 out of 5 by from Great Tool and Record System Application worked well and I felt comfortable maneuvering between full assistant and directly accessing forms. Product continues to improve and provide needed support.
Date published: 2023-04-19
Rated 3 out of 5 by from TurboTax is losing it! There is no reason why you fill out information at the BEGINNING of the process and then, just before you actually e-file, after you've spent hours/days going through this self flagellation process that you then have to pay the government for, they ask you the SAME QUESTIONS AGAIN! (Yes, this is midnight, or close to it, on 4/18/2023.) Otherwise, it's great.
Date published: 2023-04-19
Rated 5 out of 5 by from GREAT ALTERNATIVE!! My live tax expert Stacey was of very Great Help!!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is intuitive and very user friendly! For years I used a professional tax firm to prepare my tax Once I tried Turbo Tax I never wanted to look back. Turbo Tax makes me feel like the Tax Professional!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is awesome It was excellent and extremely easy to use. I will use it again next year.
Date published: 2023-04-19
Rated 5 out of 5 by from do your taxes easy! i'm a first time user. easy and fast. great directions!
Date published: 2023-04-19
Rated 4 out of 5 by from TurboTax has a great user interface I like how user-friendly TurboTax is. But my favorite part is the aesthetically-pleasing, yet smooth-flowing user interface, combining both beauty with functionality.
Date published: 2023-04-19
Rated 2 out of 5 by from Getting longer using Turbo Tax. The time spent plus the price is becoming less valuable. Additionally, the customer service become less reliable as you get closer to tax filing deadline. The platform was much more valuable in previous years.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 656
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is super easy! Love how they guide you through all of the steps to completing your taxes. I feel very comfoirtable with using Turbo Tax.
Date published: 2023-04-19
Rated 2 out of 5 by from TurboTax pushed ridiculously expensive and do less Keep getting purged out n caused extremely inconvenience due to constant interruptions!
Date published: 2023-04-19
Rated 5 out of 5 by from Great Tool and Record System Application worked well and I felt comfortable maneuvering between full assistant and directly accessing forms. Product continues to improve and provide needed support.
Date published: 2023-04-19
Rated 3 out of 5 by from TurboTax is losing it! There is no reason why you fill out information at the BEGINNING of the process and then, just before you actually e-file, after you've spent hours/days going through this self flagellation process that you then have to pay the government for, they ask you the SAME QUESTIONS AGAIN! (Yes, this is midnight, or close to it, on 4/18/2023.) Otherwise, it's great.
Date published: 2023-04-19
Rated 5 out of 5 by from GREAT ALTERNATIVE!! My live tax expert Stacey was of very Great Help!!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is intuitive and very user friendly! For years I used a professional tax firm to prepare my tax Once I tried Turbo Tax I never wanted to look back. Turbo Tax makes me feel like the Tax Professional!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is awesome It was excellent and extremely easy to use. I will use it again next year.
Date published: 2023-04-19
Rated 5 out of 5 by from do your taxes easy! i'm a first time user. easy and fast. great directions!
Date published: 2023-04-19
Rated 4 out of 5 by from TurboTax has a great user interface I like how user-friendly TurboTax is. But my favorite part is the aesthetically-pleasing, yet smooth-flowing user interface, combining both beauty with functionality.
Date published: 2023-04-19
Rated 2 out of 5 by from Getting longer using Turbo Tax. The time spent plus the price is becoming less valuable. Additionally, the customer service become less reliable as you get closer to tax filing deadline. The platform was much more valuable in previous years.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 656