TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
null from
Turbo Tax is super easy!
Love how they guide you through all of the steps to completing your taxes. I feel very comfoirtable with using Turbo Tax.
Date published: 2023-04-19
Rated 2 out of 5 by
GoneMyFavorite from
TurboTax pushed ridiculously expensive and do less
Keep getting purged out n caused extremely inconvenience due to constant interruptions!
Date published: 2023-04-19
Rated 5 out of 5 by
Walt14 from
Great Tool and Record System
Application worked well and I felt comfortable maneuvering between full assistant and directly accessing forms. Product continues to improve and provide needed support.
Date published: 2023-04-19
Rated 3 out of 5 by
RonB666 from
TurboTax is losing it!
There is no reason why you fill out information at the BEGINNING of the process and then, just before you actually e-file, after you've spent hours/days going through this self flagellation process that you then have to pay the government for, they ask you the SAME QUESTIONS AGAIN! (Yes, this is midnight, or close to it, on 4/18/2023.) Otherwise, it's great.
Date published: 2023-04-19
Rated 5 out of 5 by
That was easy from
GREAT ALTERNATIVE!!
My live tax expert Stacey was of very Great Help!!
Date published: 2023-04-19
Rated 5 out of 5 by
LJoelC from
Turbo Tax is intuitive and very user friendly!
For years I used a professional tax firm to prepare my tax Once I tried Turbo Tax I never wanted to look back. Turbo Tax makes me feel like the Tax Professional!
Date published: 2023-04-19
Rated 5 out of 5 by
Dollys dad from
Turbo tax is awesome
It was excellent and extremely easy to use. I will use it again next year.
Date published: 2023-04-19
Rated 5 out of 5 by
bluedog62 from
do your taxes easy!
i'm a first time user. easy and fast. great directions!
Date published: 2023-04-19
Rated 4 out of 5 by
LunaSapphire from
TurboTax has a great user interface
I like how user-friendly TurboTax is. But my favorite part is the aesthetically-pleasing, yet smooth-flowing user interface, combining both beauty with functionality.
Date published: 2023-04-19
Rated 2 out of 5 by
WD18 from
Getting longer using Turbo Tax.
The time spent plus the price is becoming less valuable. Additionally, the customer service become less reliable as you get closer to tax filing deadline. The platform was much more valuable in previous years.
All TurboTax® Offerings Reviews - Page 656
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
null from
Turbo Tax is super easy!
Love how they guide you through all of the steps to completing your taxes. I feel very comfoirtable with using Turbo Tax.
Date published: 2023-04-19
Rated 2 out of 5 by
GoneMyFavorite from
TurboTax pushed ridiculously expensive and do less
Keep getting purged out n caused extremely inconvenience due to constant interruptions!
Date published: 2023-04-19
Rated 5 out of 5 by
Walt14 from
Great Tool and Record System
Application worked well and I felt comfortable maneuvering between full assistant and directly accessing forms. Product continues to improve and provide needed support.
Date published: 2023-04-19
Rated 3 out of 5 by
RonB666 from
TurboTax is losing it!
There is no reason why you fill out information at the BEGINNING of the process and then, just before you actually e-file, after you've spent hours/days going through this self flagellation process that you then have to pay the government for, they ask you the SAME QUESTIONS AGAIN! (Yes, this is midnight, or close to it, on 4/18/2023.) Otherwise, it's great.
Date published: 2023-04-19
Rated 5 out of 5 by
That was easy from
GREAT ALTERNATIVE!!
My live tax expert Stacey was of very Great Help!!
Date published: 2023-04-19
Rated 5 out of 5 by
LJoelC from
Turbo Tax is intuitive and very user friendly!
For years I used a professional tax firm to prepare my tax Once I tried Turbo Tax I never wanted to look back. Turbo Tax makes me feel like the Tax Professional!
Date published: 2023-04-19
Rated 5 out of 5 by
Dollys dad from
Turbo tax is awesome
It was excellent and extremely easy to use. I will use it again next year.
Date published: 2023-04-19
Rated 5 out of 5 by
bluedog62 from
do your taxes easy!
i'm a first time user. easy and fast. great directions!
Date published: 2023-04-19
Rated 4 out of 5 by
LunaSapphire from
TurboTax has a great user interface
I like how user-friendly TurboTax is. But my favorite part is the aesthetically-pleasing, yet smooth-flowing user interface, combining both beauty with functionality.
Date published: 2023-04-19
Rated 2 out of 5 by
WD18 from
Getting longer using Turbo Tax.
The time spent plus the price is becoming less valuable. Additionally, the customer service become less reliable as you get closer to tax filing deadline. The platform was much more valuable in previous years.
All TurboTax® Offerings Reviews - Page 656
Date published: 2023-04-19