TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
penjam72 from
Always fast and easy
Have used turbo tax for 25 years and it has always been fast and easy
Date published: 2023-04-19
Rated 2 out of 5 by
Brandon0124 from
Frustrating experience
- Turbotax couldn't recognize that I eFiled with TurboTax last year. I had to download my 1040 from TurboTax and re-input information requested by TurboTax instead of it auto-populating from the system. - Would be cool if tool had better error recognition. I went in circles for a while to get my backdoor roth input correctly. If the system could better assist with route cause that would be helpful. - 2.5% credit card fee. - Doesn't allow you to import from the same financial system for two different people (MFJ)
Date published: 2023-04-19
Rated 5 out of 5 by
romeolovesme from
Love Turbo Tax
It's great it double checks my data to make it good.
Date published: 2023-04-19
Rated 5 out of 5 by
Pelican88 from
Easy
Like having an assistant who keeps track of all my tax-related details.
Date published: 2023-04-19
Rated 4 out of 5 by
alegarc from
virtual tax filing is easy
its easy and efficient if you do not owe money, but if you do owe money then it may take you longer
Date published: 2023-04-19
Rated 1 out of 5 by
sunny_in_fl from
wouldn't let me efile two hours before deadline!
Was stuck in a loop for at least twenty minutes with two hours before the tax deadline
Date published: 2023-04-19
Rated 5 out of 5 by
CHIEF JRC from
Turbotax was easy to use and quick
EASY TO NAVIGATE AND QUICK. THE SHORTEST TIME IT EVER TOK TO DO MY TAXES
Date published: 2023-04-19
Rated 5 out of 5 by
PinkieToe from
Turbo Tax is User Friendly
I love the way it walks you through each step through the entire process.
Date published: 2023-04-19
Rated 5 out of 5 by
bbnin from
thank you for all the easy step.
very easy to follow and understand and great information.
Date published: 2023-04-19
Rated 4 out of 5 by
RJamesH from
Great product
I've used Turbo Tax for many years now and have had no problems. Sometimes the software makes me fill in forms I do not need, or from past years info that is no longer valid for the current year. Hard to navigate sometimes between sections and find places to change info. Other than that it works great... it is getting a bit pricey and makes me consider looking to other tax software vendors.
All TurboTax® Offerings Reviews - Page 595
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
penjam72 from
Always fast and easy
Have used turbo tax for 25 years and it has always been fast and easy
Date published: 2023-04-19
Rated 2 out of 5 by
Brandon0124 from
Frustrating experience
- Turbotax couldn't recognize that I eFiled with TurboTax last year. I had to download my 1040 from TurboTax and re-input information requested by TurboTax instead of it auto-populating from the system. - Would be cool if tool had better error recognition. I went in circles for a while to get my backdoor roth input correctly. If the system could better assist with route cause that would be helpful. - 2.5% credit card fee. - Doesn't allow you to import from the same financial system for two different people (MFJ)
Date published: 2023-04-19
Rated 5 out of 5 by
romeolovesme from
Love Turbo Tax
It's great it double checks my data to make it good.
Date published: 2023-04-19
Rated 5 out of 5 by
Pelican88 from
Easy
Like having an assistant who keeps track of all my tax-related details.
Date published: 2023-04-19
Rated 4 out of 5 by
alegarc from
virtual tax filing is easy
its easy and efficient if you do not owe money, but if you do owe money then it may take you longer
Date published: 2023-04-19
Rated 1 out of 5 by
sunny_in_fl from
wouldn't let me efile two hours before deadline!
Was stuck in a loop for at least twenty minutes with two hours before the tax deadline
Date published: 2023-04-19
Rated 5 out of 5 by
CHIEF JRC from
Turbotax was easy to use and quick
EASY TO NAVIGATE AND QUICK. THE SHORTEST TIME IT EVER TOK TO DO MY TAXES
Date published: 2023-04-19
Rated 5 out of 5 by
PinkieToe from
Turbo Tax is User Friendly
I love the way it walks you through each step through the entire process.
Date published: 2023-04-19
Rated 5 out of 5 by
bbnin from
thank you for all the easy step.
very easy to follow and understand and great information.
Date published: 2023-04-19
Rated 4 out of 5 by
RJamesH from
Great product
I've used Turbo Tax for many years now and have had no problems. Sometimes the software makes me fill in forms I do not need, or from past years info that is no longer valid for the current year. Hard to navigate sometimes between sections and find places to change info. Other than that it works great... it is getting a bit pricey and makes me consider looking to other tax software vendors.
All TurboTax® Offerings Reviews - Page 595
Date published: 2023-04-19