TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 4 out of 5 by from So Easy EASy to use wish i used this long ago 13 characters too short
Date published: 2021-02-23
Rated 4 out of 5 by from Much easier This Year Filing last year was difficult, I had unusual circumstances but didn't need to file a state form. But to get around a bug in their system I had to pay for the state return even though I didn't file it. This year the bug seems to have been fixed! The process was much smoother, and no paying for something I didn't need. Of course my circumstances were a lot simpler this year too. But the process was much eadier.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is awesome! I did ask for some help from an expect. Latasha was great. Reviewed my info referencing my questions and took care of my concerns.
Date published: 2021-02-23
Rated 4 out of 5 by from TurboTax is very helpful User friendly, sometimes the help could be easier to understand.
Date published: 2021-02-23
Rated 5 out of 5 by from Just finished my taxes! Turbo Tax was easy to use and has a good software flow!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax Easy as Pie! I just used the basic forms and it was very easy. The reviews of the forms let you make sure that everything is there and what the final outcome will be .Highly RECOMENDED!
Date published: 2021-02-23
Rated 5 out of 5 by from Very easy to use Very helpful on filing for you or with you. I would highly recommend turbo tax.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax es GENIAL! Fue mi primera vez haciendo taxes y me ayudo el Sr Daniel muy amable y me ayudo mucho. Muchas Gracias.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is the best ever I dnt know hows there a Great listen to those words absolutely great costly
Date published: 2021-02-23
Rated 2 out of 5 by from Turbo Tax is not as user friendly as it use to be Very hard to understand at times, Like to revert to forms sometime to see ,how data is recorded. Actually not a positive experience.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 592
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from So Easy EASy to use wish i used this long ago 13 characters too short
Date published: 2021-02-23
Rated 4 out of 5 by from Much easier This Year Filing last year was difficult, I had unusual circumstances but didn't need to file a state form. But to get around a bug in their system I had to pay for the state return even though I didn't file it. This year the bug seems to have been fixed! The process was much smoother, and no paying for something I didn't need. Of course my circumstances were a lot simpler this year too. But the process was much eadier.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is awesome! I did ask for some help from an expect. Latasha was great. Reviewed my info referencing my questions and took care of my concerns.
Date published: 2021-02-23
Rated 4 out of 5 by from TurboTax is very helpful User friendly, sometimes the help could be easier to understand.
Date published: 2021-02-23
Rated 5 out of 5 by from Just finished my taxes! Turbo Tax was easy to use and has a good software flow!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax Easy as Pie! I just used the basic forms and it was very easy. The reviews of the forms let you make sure that everything is there and what the final outcome will be .Highly RECOMENDED!
Date published: 2021-02-23
Rated 5 out of 5 by from Very easy to use Very helpful on filing for you or with you. I would highly recommend turbo tax.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax es GENIAL! Fue mi primera vez haciendo taxes y me ayudo el Sr Daniel muy amable y me ayudo mucho. Muchas Gracias.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is the best ever I dnt know hows there a Great listen to those words absolutely great costly
Date published: 2021-02-23
Rated 2 out of 5 by from Turbo Tax is not as user friendly as it use to be Very hard to understand at times, Like to revert to forms sometime to see ,how data is recorded. Actually not a positive experience.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 592