TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 3 out of 5 by
talker87209 from
Misleading state filing costs
Main program was easy to use. However.... I've been shown 3 different costs to file my state return. Costco site showed $18 add-on to file one state (before a $10credit) so it would have cost an extra $8. After purchasing Turbotax, one part of the program shows $25 add-on. When I clicked on that button, it changes the cost to $45 (before the Costco $10credit). Rather annoying to show three different costs and to cause the Costco credit to be wasted.
Date published: 2023-04-19
Rated 5 out of 5 by
TTMatt from
Well designed interface in TurboTax Premium
Able to file multiple returns in ONE DAY is amazing for complicated software.
Date published: 2023-04-19
Rated 5 out of 5 by
RRAlaniz from
Turbo Tax was helpful!!
Daniel was AWESOME! I had never done the Tax expert but he provided some a great services and answered all my questions and provided info to help me for the future!!
Date published: 2023-04-19
Rated 5 out of 5 by
StevenCeb04 from
TurboTax was Easy and fun to use
quick and easy went through step by step on how to fill out my information
Date published: 2023-04-19
Rated 5 out of 5 by
infamisb55 from
Five Stars every time!
TurboTax is always easy to use and navigate. It makes doing taxes a lot less annoying.
Date published: 2023-04-19
Rated 5 out of 5 by
Chadillac22 from
Another year of taxes made easy
Thank goodness for Turbotax doing all the complex work for me!
Date published: 2023-04-19
Rated 1 out of 5 by
TBone001 from
Turbo Tax is too expensive
Really making us pay for state. No service codes to offset the cost.
Date published: 2023-04-19
Rated 5 out of 5 by
Eddie_2023 from
Turbo Tax is great.
I like the way Turbo tax explains each step and has live help available 24/7 it makes it easy to file your taxes. It also makes you feel confident that the taxes are being filled correctly.
Date published: 2023-04-19
Rated 1 out of 5 by
Urien7 from
Obtuse poorly conceived
HATED IT! Last year's model much better too reliant on digital connections why can't I manually enter info I already have? Fidelity was unreachable most of the day. Vanguard completely unresponsive. I am self employed doing business with one payer not ever clear which aspect of my tax finances I was addressing when making choices.
Date published: 2023-04-19
Rated 4 out of 5 by
SHEIREE from
GREAT
This tax was simple and easy very intuitive. THANKS
All TurboTax® Offerings Reviews - Page 591
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
talker87209 from
Misleading state filing costs
Main program was easy to use. However.... I've been shown 3 different costs to file my state return. Costco site showed $18 add-on to file one state (before a $10credit) so it would have cost an extra $8. After purchasing Turbotax, one part of the program shows $25 add-on. When I clicked on that button, it changes the cost to $45 (before the Costco $10credit). Rather annoying to show three different costs and to cause the Costco credit to be wasted.
Date published: 2023-04-19
Rated 5 out of 5 by
TTMatt from
Well designed interface in TurboTax Premium
Able to file multiple returns in ONE DAY is amazing for complicated software.
Date published: 2023-04-19
Rated 5 out of 5 by
RRAlaniz from
Turbo Tax was helpful!!
Daniel was AWESOME! I had never done the Tax expert but he provided some a great services and answered all my questions and provided info to help me for the future!!
Date published: 2023-04-19
Rated 5 out of 5 by
StevenCeb04 from
TurboTax was Easy and fun to use
quick and easy went through step by step on how to fill out my information
Date published: 2023-04-19
Rated 5 out of 5 by
infamisb55 from
Five Stars every time!
TurboTax is always easy to use and navigate. It makes doing taxes a lot less annoying.
Date published: 2023-04-19
Rated 5 out of 5 by
Chadillac22 from
Another year of taxes made easy
Thank goodness for Turbotax doing all the complex work for me!
Date published: 2023-04-19
Rated 1 out of 5 by
TBone001 from
Turbo Tax is too expensive
Really making us pay for state. No service codes to offset the cost.
Date published: 2023-04-19
Rated 5 out of 5 by
Eddie_2023 from
Turbo Tax is great.
I like the way Turbo tax explains each step and has live help available 24/7 it makes it easy to file your taxes. It also makes you feel confident that the taxes are being filled correctly.
Date published: 2023-04-19
Rated 1 out of 5 by
Urien7 from
Obtuse poorly conceived
HATED IT! Last year's model much better too reliant on digital connections why can't I manually enter info I already have? Fidelity was unreachable most of the day. Vanguard completely unresponsive. I am self employed doing business with one payer not ever clear which aspect of my tax finances I was addressing when making choices.
Date published: 2023-04-19
Rated 4 out of 5 by
SHEIREE from
GREAT
This tax was simple and easy very intuitive. THANKS
All TurboTax® Offerings Reviews - Page 591
Date published: 2023-04-19