TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from 1st turbo tax Web site was easy to follow. Spoke with live expert for a few questions which she quickly answered.
Date published: 2021-02-27
Rated 5 out of 5 by from 2020 Tax Returns Turbo tax is awesome and I utilize their services yearly.
Date published: 2021-02-27
Rated 5 out of 5 by from TURBO TAX IS AWESOME TURBO TAX IS EASY AND HELPS MAKE THE PROCESS SIMPLE.
Date published: 2021-02-27
Rated 3 out of 5 by from Frustrating "live" prompts When I needed help and went to the live prompts it was like talking to a wall. My question never got answered and it kept suggesting the same things over and over.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is simple and easy to understand and all you have to do is answer the questions
Date published: 2021-02-27
Rated 5 out of 5 by from A Great Value if You are willing to invest time!! Have used this several years in a row now, after our accountant raised his prices to astronomical rates. It's easy to do, the info is easily collected and input into Turbo Tax. The thing is that it takes time. I appreciate the built-in helpers and flags that catch if you made an error. After 3 years, I actually feel we get a more accurate return now, than with our accountant doing it
Date published: 2021-02-27
Rated 4 out of 5 by from easy to do easy and amazing to use simple best lay out I have ever used
Date published: 2021-02-27
Rated 4 out of 5 by from good It was very helpful and I was able to contact someone within minutes via telephone to help me with some questions I had
Date published: 2021-02-27
Rated 5 out of 5 by from Easiest Turbo Tax filing yet this was the easiest year to file ever. Step by step outlined for you
Date published: 2021-02-27
Rated 4 out of 5 by from NRA Spouse You need to allow NRA to be put in the place of social security number for a nonresident alien spouse when filing MFS. It is annoying to have to paper file each year.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 571
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from 1st turbo tax Web site was easy to follow. Spoke with live expert for a few questions which she quickly answered.
Date published: 2021-02-27
Rated 5 out of 5 by from 2020 Tax Returns Turbo tax is awesome and I utilize their services yearly.
Date published: 2021-02-27
Rated 5 out of 5 by from TURBO TAX IS AWESOME TURBO TAX IS EASY AND HELPS MAKE THE PROCESS SIMPLE.
Date published: 2021-02-27
Rated 3 out of 5 by from Frustrating "live" prompts When I needed help and went to the live prompts it was like talking to a wall. My question never got answered and it kept suggesting the same things over and over.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is simple and easy to understand and all you have to do is answer the questions
Date published: 2021-02-27
Rated 5 out of 5 by from A Great Value if You are willing to invest time!! Have used this several years in a row now, after our accountant raised his prices to astronomical rates. It's easy to do, the info is easily collected and input into Turbo Tax. The thing is that it takes time. I appreciate the built-in helpers and flags that catch if you made an error. After 3 years, I actually feel we get a more accurate return now, than with our accountant doing it
Date published: 2021-02-27
Rated 4 out of 5 by from easy to do easy and amazing to use simple best lay out I have ever used
Date published: 2021-02-27
Rated 4 out of 5 by from good It was very helpful and I was able to contact someone within minutes via telephone to help me with some questions I had
Date published: 2021-02-27
Rated 5 out of 5 by from Easiest Turbo Tax filing yet this was the easiest year to file ever. Step by step outlined for you
Date published: 2021-02-27
Rated 4 out of 5 by from NRA Spouse You need to allow NRA to be put in the place of social security number for a nonresident alien spouse when filing MFS. It is annoying to have to paper file each year.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 571