TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is awesome I use them every year and there have never been any issues they are amazing!
Date published: 2021-03-02
Rated 4 out of 5 by from Not as Good as it Used to Be In general I found Turbo Tax Deluxe 2020 to be OK for doing taxes myself from home. Some of the explanations under "learn more" e.g. the one for Colorado special districts didn't help much. Also I made a couple mistakes and went back to correct them, but it took a couple times doing the same correction for Turbo Tax to update the refund information. And there were a couple new things - the $300 credit for cash contributions to charitable organizations when taking the standard deduction and the Stimulus Rebate Credit if not all the stimulus money had been received that were hard to find if you wanted to review or edit them. I was going to pay to E-File my state return, but ran into a snag where I couldn't log on to my account. I had written down the information so I'm sure I was entering the right info, but no luck. It was such an irritation that I just chose not to spend the $25 to E-File the state return.
Date published: 2021-03-02
Rated 5 out of 5 by from easy and quick 7th year doing TurboTax, and its always been great!
Date published: 2021-03-02
Rated 5 out of 5 by from Easiest program for a difficult task I've used Turbo Tax now for over 10 years and have never had an issue. It's the easiest tax preparation software on the market. Can't emphasize how easy and how accurate the program is to use.
Date published: 2021-03-02
Rated 2 out of 5 by from Too many fees They ask every 5 slides if want to pay for premier or whatever. Then you have to pay to use the refund to pay ??? This the most convenient way to file, but at to high a cost. Reduce the fees and you're golden. I'll probably try a different site next year.
Date published: 2021-03-02
Rated 5 out of 5 by from GREAT PRODUCTS TURBO TAX IS EASY TO USE, AND HELP READILY AVAILABLE.
Date published: 2021-03-02
Rated 5 out of 5 by from Gave me confidence, even during tough times I'm thankful for Turbo tax. We had an odd couple of years, with a work move, within two states. But Turbo Tax gave me the confidence that I can do my own taxes even during the more confusing times. Plus they have the ability to pay a touch extra to have the help in case anything goes wrong, which is a good feature aswell. Peace of mind.
Date published: 2021-03-02
Rated 4 out of 5 by from very expencive I file two income tax and i got charge $170 first they said $130, for my personal taxes $190 and then changed to $210 I think next year I will doing my taxes with a profesional, normaly they charge between $200 to $300
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Awesome!!! I've been doing my taxes through Turbo Tax for as long as I can remember. I wouldn't have it any other way..Turbo Tax is the best and easiest way to file my taxes...
Date published: 2021-03-02
Rated 5 out of 5 by from Been using Turbo Tax for years! This is an amazing product. I have using Turbo Tax for 8 years now and absolutely love the ease of the process to file my taxes. I actually now pay the upgrade and I am in absolute peace knowing that I can count on full representation in case of an audit or for credit restoration. I just love Turbo Tax and I highly recommend it!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 560
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is awesome I use them every year and there have never been any issues they are amazing!
Date published: 2021-03-02
Rated 4 out of 5 by from Not as Good as it Used to Be In general I found Turbo Tax Deluxe 2020 to be OK for doing taxes myself from home. Some of the explanations under "learn more" e.g. the one for Colorado special districts didn't help much. Also I made a couple mistakes and went back to correct them, but it took a couple times doing the same correction for Turbo Tax to update the refund information. And there were a couple new things - the $300 credit for cash contributions to charitable organizations when taking the standard deduction and the Stimulus Rebate Credit if not all the stimulus money had been received that were hard to find if you wanted to review or edit them. I was going to pay to E-File my state return, but ran into a snag where I couldn't log on to my account. I had written down the information so I'm sure I was entering the right info, but no luck. It was such an irritation that I just chose not to spend the $25 to E-File the state return.
Date published: 2021-03-02
Rated 5 out of 5 by from easy and quick 7th year doing TurboTax, and its always been great!
Date published: 2021-03-02
Rated 5 out of 5 by from Easiest program for a difficult task I've used Turbo Tax now for over 10 years and have never had an issue. It's the easiest tax preparation software on the market. Can't emphasize how easy and how accurate the program is to use.
Date published: 2021-03-02
Rated 2 out of 5 by from Too many fees They ask every 5 slides if want to pay for premier or whatever. Then you have to pay to use the refund to pay ??? This the most convenient way to file, but at to high a cost. Reduce the fees and you're golden. I'll probably try a different site next year.
Date published: 2021-03-02
Rated 5 out of 5 by from GREAT PRODUCTS TURBO TAX IS EASY TO USE, AND HELP READILY AVAILABLE.
Date published: 2021-03-02
Rated 5 out of 5 by from Gave me confidence, even during tough times I'm thankful for Turbo tax. We had an odd couple of years, with a work move, within two states. But Turbo Tax gave me the confidence that I can do my own taxes even during the more confusing times. Plus they have the ability to pay a touch extra to have the help in case anything goes wrong, which is a good feature aswell. Peace of mind.
Date published: 2021-03-02
Rated 4 out of 5 by from very expencive I file two income tax and i got charge $170 first they said $130, for my personal taxes $190 and then changed to $210 I think next year I will doing my taxes with a profesional, normaly they charge between $200 to $300
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Awesome!!! I've been doing my taxes through Turbo Tax for as long as I can remember. I wouldn't have it any other way..Turbo Tax is the best and easiest way to file my taxes...
Date published: 2021-03-02
Rated 5 out of 5 by from Been using Turbo Tax for years! This is an amazing product. I have using Turbo Tax for 8 years now and absolutely love the ease of the process to file my taxes. I actually now pay the upgrade and I am in absolute peace knowing that I can count on full representation in case of an audit or for credit restoration. I just love Turbo Tax and I highly recommend it!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 560