TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Covers all the little issues I worry about Helps so much to feel like I was asked no questions I did not anticipate and had no information left over not knowing where or how to enter it. Wonderful peace of mind.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is Awesome Great Product! Really liked how it worked. Recommend it!
Date published: 2021-02-25
Rated 5 out of 5 by from new experience They let me know when something was wrong with my return and help me fix the problem. I never did my own taxes, always went to H&R block to let them do it. From now on I will be doing my taxes with turbo tax.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is easy to do your taxes and lots of help I had made a mistake on my daughter’s social security number and they caught it and helped me fix it easily and refile my taxes
Date published: 2021-02-25
Rated 5 out of 5 by from I got great help I got great help and was walked through it nicely.
Date published: 2021-02-25
Rated 4 out of 5 by from TurboTax some of the entries were hard to find. had to go to live chat to find them
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax eliminated the anxiety of preparing and filing our tax returns.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax makes it easy Turbo Tax makes it easy to file your own taxes even if you really do not know what to do. They walk you through every step
Date published: 2021-02-25
Rated 4 out of 5 by from It' fairly easy to use. I called support and talked to Wanda to tell her of some confusion between your instructions and what appeared on my NY 1099-R at lines 14-16. She said she'd pass that information along.
Date published: 2021-02-25
Rated 4 out of 5 by from TurboTax I had a great experience, and the customer service was pleasant and knowledgeable.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 551
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Covers all the little issues I worry about Helps so much to feel like I was asked no questions I did not anticipate and had no information left over not knowing where or how to enter it. Wonderful peace of mind.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is Awesome Great Product! Really liked how it worked. Recommend it!
Date published: 2021-02-25
Rated 5 out of 5 by from new experience They let me know when something was wrong with my return and help me fix the problem. I never did my own taxes, always went to H&R block to let them do it. From now on I will be doing my taxes with turbo tax.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is easy to do your taxes and lots of help I had made a mistake on my daughter’s social security number and they caught it and helped me fix it easily and refile my taxes
Date published: 2021-02-25
Rated 5 out of 5 by from I got great help I got great help and was walked through it nicely.
Date published: 2021-02-25
Rated 4 out of 5 by from TurboTax some of the entries were hard to find. had to go to live chat to find them
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax eliminated the anxiety of preparing and filing our tax returns.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax makes it easy Turbo Tax makes it easy to file your own taxes even if you really do not know what to do. They walk you through every step
Date published: 2021-02-25
Rated 4 out of 5 by from It' fairly easy to use. I called support and talked to Wanda to tell her of some confusion between your instructions and what appeared on my NY 1099-R at lines 14-16. She said she'd pass that information along.
Date published: 2021-02-25
Rated 4 out of 5 by from TurboTax I had a great experience, and the customer service was pleasant and knowledgeable.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 551