TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is the Best I was so nervous to file my taxes this year with all that's been going on in the world. Turbo Tax certainly made this less stressful and easy to walk through to file my returns.
Date published: 2021-03-06
Rated 5 out of 5 by from Very user friendly Live help was fantastic, helped from beginning to end.
Date published: 2021-03-06
Rated 5 out of 5 by from Easy and intuitive to use I have never filed taxes before and was terrified but this was simple and walked me through every step
Date published: 2021-03-06
Rated 4 out of 5 by from Fairly easy. Straightforward, easy to follow instructions. Anyone can do it.
Date published: 2021-03-06
Rated 5 out of 5 by from I love this Tax Program! This is simple and easy to follow! Everyone should give it a try.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax Works for me. Turbo Tax let's me process and file my taxes from home. The cost is probably less than it would be if I took all my documents to a tax preparer for them to do my taxes. I have full confidence that Turbo Tax prepares a proper return that is fully defendable if audited.
Date published: 2021-03-06
Rated 1 out of 5 by from Fees are driving away customer Have been using Turbo Tax for many years now and they seem to start charging more fees than they have in the past. I will no longer be using Turbo Tax for my returns anymore. The extra fees may have made them a little more money now, but cost them in the long run.
Date published: 2021-03-06
Rated 5 out of 5 by from TurboTax always makes everything so simple! Unfortunately I did not engage in the TurboTax Live, but this is my second year with the company and the website itself always makes everything so simple and easy to understand. It really enables you to get the most optimal amount of return while adding every piece of information needed. It's a great source to use!
Date published: 2021-03-06
Rated 5 out of 5 by from Ease of use A very good experience, easy to use software. Walks you through each step and easy to edit.
Date published: 2021-03-06
Rated 2 out of 5 by from turbo tax not happy I have used turbo tax for years. This year most difficult fee is to much.. never again
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 416
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is the Best I was so nervous to file my taxes this year with all that's been going on in the world. Turbo Tax certainly made this less stressful and easy to walk through to file my returns.
Date published: 2021-03-06
Rated 5 out of 5 by from Very user friendly Live help was fantastic, helped from beginning to end.
Date published: 2021-03-06
Rated 5 out of 5 by from Easy and intuitive to use I have never filed taxes before and was terrified but this was simple and walked me through every step
Date published: 2021-03-06
Rated 4 out of 5 by from Fairly easy. Straightforward, easy to follow instructions. Anyone can do it.
Date published: 2021-03-06
Rated 5 out of 5 by from I love this Tax Program! This is simple and easy to follow! Everyone should give it a try.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax Works for me. Turbo Tax let's me process and file my taxes from home. The cost is probably less than it would be if I took all my documents to a tax preparer for them to do my taxes. I have full confidence that Turbo Tax prepares a proper return that is fully defendable if audited.
Date published: 2021-03-06
Rated 1 out of 5 by from Fees are driving away customer Have been using Turbo Tax for many years now and they seem to start charging more fees than they have in the past. I will no longer be using Turbo Tax for my returns anymore. The extra fees may have made them a little more money now, but cost them in the long run.
Date published: 2021-03-06
Rated 5 out of 5 by from TurboTax always makes everything so simple! Unfortunately I did not engage in the TurboTax Live, but this is my second year with the company and the website itself always makes everything so simple and easy to understand. It really enables you to get the most optimal amount of return while adding every piece of information needed. It's a great source to use!
Date published: 2021-03-06
Rated 5 out of 5 by from Ease of use A very good experience, easy to use software. Walks you through each step and easy to edit.
Date published: 2021-03-06
Rated 2 out of 5 by from turbo tax not happy I have used turbo tax for years. This year most difficult fee is to much.. never again
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 416