TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from turbo tax Turbo Tax really makes filing easy! They help you explore every nook and cranny for any possible tax break you may qualify for.
Date published: 2023-04-19
Rated 2 out of 5 by from Account Import Suck, Know what your doing. Turbo tax grabbed only the common files files using account import. Almost missed a lot more of a refund.
Date published: 2023-04-19
Rated 1 out of 5 by from Online won't let me select Premier. I keep going back and forth to select Premier because that's what i used every year. But this time it keeps choosing automatically for Premium. which cost A LOT more that i don't need.
Date published: 2023-04-19
Rated 4 out of 5 by from Easy to use I like how it takes you step-by-step and prompts what you need
Date published: 2023-04-19
Rated 5 out of 5 by from Great System. Easy to Use. Easy to use. Turbo Tax should limit the amount of products available to choose from and make the cost more affordable.
Date published: 2023-04-19
Rated 1 out of 5 by from Claims its free but its not I could not find the option where it claimed free. when I finally found it, turbo tax decided to charge me 170.
Date published: 2023-04-19
Rated 3 out of 5 by from Thorough but expensive I should have used my friend's accountant to prepare my taxes, but was an idiot and waited until too late. So I had to pay for the extra options to get them to check for everything in my first year of self employment. I ended up paying twice as much as I would have for the accountant. But, at least I feel fairly confident everything was checked for the best outcome I could have gotten with the time crunch I was under. Next year I'm using the accountant.
Date published: 2023-04-19
Rated 5 out of 5 by from so easy happy to be able to use turbo tax, very quick and easy
Date published: 2023-04-19
Rated 4 out of 5 by from Tax Season Excellent product. Highly recommended. The support is great!
Date published: 2023-04-19
Rated 1 out of 5 by from ok on the day due disappointing online filing experience when compared to the turbotax desktop product. not nearly as smooth or informative. no toggling between forms and questions; no constant update of the tax/refund due counter. twice as expensive and then hefty addon for state $59. need a better online product. not able to upload last year's taxes even though they were done in Turbotax product.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 385
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax Turbo Tax really makes filing easy! They help you explore every nook and cranny for any possible tax break you may qualify for.
Date published: 2023-04-19
Rated 2 out of 5 by from Account Import Suck, Know what your doing. Turbo tax grabbed only the common files files using account import. Almost missed a lot more of a refund.
Date published: 2023-04-19
Rated 1 out of 5 by from Online won't let me select Premier. I keep going back and forth to select Premier because that's what i used every year. But this time it keeps choosing automatically for Premium. which cost A LOT more that i don't need.
Date published: 2023-04-19
Rated 4 out of 5 by from Easy to use I like how it takes you step-by-step and prompts what you need
Date published: 2023-04-19
Rated 5 out of 5 by from Great System. Easy to Use. Easy to use. Turbo Tax should limit the amount of products available to choose from and make the cost more affordable.
Date published: 2023-04-19
Rated 1 out of 5 by from Claims its free but its not I could not find the option where it claimed free. when I finally found it, turbo tax decided to charge me 170.
Date published: 2023-04-19
Rated 3 out of 5 by from Thorough but expensive I should have used my friend's accountant to prepare my taxes, but was an idiot and waited until too late. So I had to pay for the extra options to get them to check for everything in my first year of self employment. I ended up paying twice as much as I would have for the accountant. But, at least I feel fairly confident everything was checked for the best outcome I could have gotten with the time crunch I was under. Next year I'm using the accountant.
Date published: 2023-04-19
Rated 5 out of 5 by from so easy happy to be able to use turbo tax, very quick and easy
Date published: 2023-04-19
Rated 4 out of 5 by from Tax Season Excellent product. Highly recommended. The support is great!
Date published: 2023-04-19
Rated 1 out of 5 by from ok on the day due disappointing online filing experience when compared to the turbotax desktop product. not nearly as smooth or informative. no toggling between forms and questions; no constant update of the tax/refund due counter. twice as expensive and then hefty addon for state $59. need a better online product. not able to upload last year's taxes even though they were done in Turbotax product.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 385