TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Blessing I have so much going on and was even stressed to come to do my taxes. But Turbo Tax made things painless and easy to complete my taxes and the process was very simple.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome was great It was easy to file on line and cheaper for me to file on line.
Date published: 2023-04-19
Rated 4 out of 5 by from Very good but could be better I am a long-time user, but you should increase the font size of your answers to users' questions abut most of the stpes in your interview process. For a senior citizen like me, I need a magnifying glass to read the answers. I alos found the community Q & A tool useful, as usual.
Date published: 2023-04-19
Rated 5 out of 5 by from much improved from 2021 The K--1 form and qualified educational expense sections are much easier to find and navigate. suggestion of I bond is good. However it really doesn't say anything about 401(a)'s in the retirement section which both my husband I have.
Date published: 2023-04-19
Rated 2 out of 5 by from Too expensive I love the ease of using TurboTax, but I do not like the pricing. If I am doing this myself, It should not cost me over $200 to file es[ecially since I am not using one of the Turbo tax experts. I need to find another less expensive online means to file. The expense is the reason for the low rating. There needs to be a discount plan for seniors.
Date published: 2023-04-19
Rated 5 out of 5 by from turbo tax problem corrected by help line. had a problem with turbo tax. called the help line. They helped me correct my mistake.
Date published: 2023-04-19
Rated 4 out of 5 by from Took a long time but worthwhile in the end. Suggestions were very nice and helpful. Thank you.
Date published: 2023-04-19
Rated 3 out of 5 by from GREAT GREAT i would use again and i would tell friends and family
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome ..love it helped me with every step had me done in no time
Date published: 2023-04-19
Rated 5 out of 5 by from turbotax is awesome made it so much easier to file taxes really appreciate the system
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 374
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Blessing I have so much going on and was even stressed to come to do my taxes. But Turbo Tax made things painless and easy to complete my taxes and the process was very simple.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome was great It was easy to file on line and cheaper for me to file on line.
Date published: 2023-04-19
Rated 4 out of 5 by from Very good but could be better I am a long-time user, but you should increase the font size of your answers to users' questions abut most of the stpes in your interview process. For a senior citizen like me, I need a magnifying glass to read the answers. I alos found the community Q & A tool useful, as usual.
Date published: 2023-04-19
Rated 5 out of 5 by from much improved from 2021 The K--1 form and qualified educational expense sections are much easier to find and navigate. suggestion of I bond is good. However it really doesn't say anything about 401(a)'s in the retirement section which both my husband I have.
Date published: 2023-04-19
Rated 2 out of 5 by from Too expensive I love the ease of using TurboTax, but I do not like the pricing. If I am doing this myself, It should not cost me over $200 to file es[ecially since I am not using one of the Turbo tax experts. I need to find another less expensive online means to file. The expense is the reason for the low rating. There needs to be a discount plan for seniors.
Date published: 2023-04-19
Rated 5 out of 5 by from turbo tax problem corrected by help line. had a problem with turbo tax. called the help line. They helped me correct my mistake.
Date published: 2023-04-19
Rated 4 out of 5 by from Took a long time but worthwhile in the end. Suggestions were very nice and helpful. Thank you.
Date published: 2023-04-19
Rated 3 out of 5 by from GREAT GREAT i would use again and i would tell friends and family
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome ..love it helped me with every step had me done in no time
Date published: 2023-04-19
Rated 5 out of 5 by from turbotax is awesome made it so much easier to file taxes really appreciate the system
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 374