TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
KPTH from
Trustworthy
I’ve filed with another tax software in the past and it was nowhere near as thorough as TurboTax. At first, I was a skeptic of this platform due to the number of advertisements. Using TurboTax saved me HUNDREDS of dollars!!! What a blessing!
Date published: 2023-04-19
Rated 2 out of 5 by
Under Minding from
Great but under minding
It was smooth but in a under minding way you had me use products I did not want to use. Thought the process I kept saying no. but when I got to my State tax the display of the questions changed and I did not know I was using your products. I ending up completing my taxes a day late because I did not have the money to pay you.
Date published: 2023-04-19
Rated 5 out of 5 by
nicknameused23 from
Turbo Tax is great
It is easy to use. It is fast. My only problems have been with the AGI and being rejected.
Date published: 2023-04-19
Rated 5 out of 5 by
Megan_H_95 from
Great Experience!
I had a great experience filing this year. The interface is user-friendly, and I was able to complete my taxes with minimal stress.
Date published: 2023-04-19
Rated 1 out of 5 by
JaySube from
Turbo Tax is not what it used to be....
I had traditionally been using TurboTax except for the last 2 years. I went to an accountant and thought I could still do what they do and decided to try it out. $180 dollars for Turbotax? I completely understand that your R&D and physical staff costs a lot but this has by far been the most expensive taxes (even over a cpa) and I had to do it myself. Returns were rejected for a minor issue and I had to retype a ton of the info in again. If you have it saved, just take me to the correction, not to the top of the page. Overall very disappointed in what this program has come to. Problem is, I have already entered in so much info to this site that I would most likely not seek out another service so I do not need to redo a ton of this info.
Date published: 2023-04-19
Rated 5 out of 5 by
CRN500 from
Extremely easy to use!
I tried another service last year; TurboTax is definitely the best!
Date published: 2023-04-19
Rated 5 out of 5 by
WAM 33 from
👍👍 two thumbs up for TurboTax
I've used TurboTax for many years now and it's always a great experience and easy to use.
Date published: 2023-04-19
Rated 1 out of 5 by
wasque from
Horrible
Was not able to e-file. I will never use Turbo Tax again.
Date published: 2023-04-19
Rated 2 out of 5 by
Mary 3116 from
the cost is outrageous
It was very annoying - this is the last time I use turbotax.. I wanted to fix something and it was very difficult to find
Date published: 2023-04-19
Rated 5 out of 5 by
Lazaro2Alina from
turbo tax amazing
i loke all the help boxes you can click and it tells you why you need to take steps.
All TurboTax® Offerings Reviews - Page 368
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
KPTH from
Trustworthy
I’ve filed with another tax software in the past and it was nowhere near as thorough as TurboTax. At first, I was a skeptic of this platform due to the number of advertisements. Using TurboTax saved me HUNDREDS of dollars!!! What a blessing!
Date published: 2023-04-19
Rated 2 out of 5 by
Under Minding from
Great but under minding
It was smooth but in a under minding way you had me use products I did not want to use. Thought the process I kept saying no. but when I got to my State tax the display of the questions changed and I did not know I was using your products. I ending up completing my taxes a day late because I did not have the money to pay you.
Date published: 2023-04-19
Rated 5 out of 5 by
nicknameused23 from
Turbo Tax is great
It is easy to use. It is fast. My only problems have been with the AGI and being rejected.
Date published: 2023-04-19
Rated 5 out of 5 by
Megan_H_95 from
Great Experience!
I had a great experience filing this year. The interface is user-friendly, and I was able to complete my taxes with minimal stress.
Date published: 2023-04-19
Rated 1 out of 5 by
JaySube from
Turbo Tax is not what it used to be....
I had traditionally been using TurboTax except for the last 2 years. I went to an accountant and thought I could still do what they do and decided to try it out. $180 dollars for Turbotax? I completely understand that your R&D and physical staff costs a lot but this has by far been the most expensive taxes (even over a cpa) and I had to do it myself. Returns were rejected for a minor issue and I had to retype a ton of the info in again. If you have it saved, just take me to the correction, not to the top of the page. Overall very disappointed in what this program has come to. Problem is, I have already entered in so much info to this site that I would most likely not seek out another service so I do not need to redo a ton of this info.
Date published: 2023-04-19
Rated 5 out of 5 by
CRN500 from
Extremely easy to use!
I tried another service last year; TurboTax is definitely the best!
Date published: 2023-04-19
Rated 5 out of 5 by
WAM 33 from
👍👍 two thumbs up for TurboTax
I've used TurboTax for many years now and it's always a great experience and easy to use.
Date published: 2023-04-19
Rated 1 out of 5 by
wasque from
Horrible
Was not able to e-file. I will never use Turbo Tax again.
Date published: 2023-04-19
Rated 2 out of 5 by
Mary 3116 from
the cost is outrageous
It was very annoying - this is the last time I use turbotax.. I wanted to fix something and it was very difficult to find
Date published: 2023-04-19
Rated 5 out of 5 by
Lazaro2Alina from
turbo tax amazing
i loke all the help boxes you can click and it tells you why you need to take steps.
All TurboTax® Offerings Reviews - Page 368
Date published: 2023-04-19