TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Great help The live chat has some great people. Lits of help from them.
Date published: 2023-05-19
Rated 1 out of 5 by from Expensive, Not Helpful, Will NEVER use again There is NO help, the tax credits are minimum, not user friendly, and very expensive.
Date published: 2023-05-19
Rated 5 out of 5 by from Why I continue to use TurboTax I think I have used TurboTax since it first came out - this version is the best yet
Date published: 2023-05-19
Rated 5 out of 5 by from TurboTax Live Experts are the Best We had to use Tax Experts to figure out some errors we made on previous return and we got EXPERT advice and a refund to boot!
Date published: 2023-05-19
Rated 5 out of 5 by from turbo tax is awesome I love turbo tax they helped me fix my return when it was rejected by the IRS
Date published: 2023-05-19
Rated 1 out of 5 by from refund I printed out my taxes and it says I've completed everything on April 16,2023. I haven't received my refund and apparently it wasn't filed? I'm very anxious if there will be a penalty if I have a printed document dating the 16th of April and now it's May 19, 2023. No follow up emails from turbo tax saying it wasn't filed.
Date published: 2023-05-19
Rated 5 out of 5 by from Quick and simple Thanks for making taxes quick and simple. It took me less than 2 hours.
Date published: 2023-05-19
Rated 5 out of 5 by from go turbo tax its just great ok and so much fun to use its like your in a movie
Date published: 2023-05-19
Rated 5 out of 5 by from First time user So much easier than I thought. Love all the explanations. Took some time but great guidance..
Date published: 2023-05-19
Rated 5 out of 5 by from Turbo Tax works I had to amend n amended return. Turbo Tax walked me through the process.
Date published: 2023-05-19
All TurboTax® Offerings Reviews - Page 33
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great help The live chat has some great people. Lits of help from them.
Date published: 2023-05-19
Rated 1 out of 5 by from Expensive, Not Helpful, Will NEVER use again There is NO help, the tax credits are minimum, not user friendly, and very expensive.
Date published: 2023-05-19
Rated 5 out of 5 by from Why I continue to use TurboTax I think I have used TurboTax since it first came out - this version is the best yet
Date published: 2023-05-19
Rated 5 out of 5 by from TurboTax Live Experts are the Best We had to use Tax Experts to figure out some errors we made on previous return and we got EXPERT advice and a refund to boot!
Date published: 2023-05-19
Rated 5 out of 5 by from turbo tax is awesome I love turbo tax they helped me fix my return when it was rejected by the IRS
Date published: 2023-05-19
Rated 1 out of 5 by from refund I printed out my taxes and it says I've completed everything on April 16,2023. I haven't received my refund and apparently it wasn't filed? I'm very anxious if there will be a penalty if I have a printed document dating the 16th of April and now it's May 19, 2023. No follow up emails from turbo tax saying it wasn't filed.
Date published: 2023-05-19
Rated 5 out of 5 by from Quick and simple Thanks for making taxes quick and simple. It took me less than 2 hours.
Date published: 2023-05-19
Rated 5 out of 5 by from go turbo tax its just great ok and so much fun to use its like your in a movie
Date published: 2023-05-19
Rated 5 out of 5 by from First time user So much easier than I thought. Love all the explanations. Took some time but great guidance..
Date published: 2023-05-19
Rated 5 out of 5 by from Turbo Tax works I had to amend n amended return. Turbo Tax walked me through the process.
Date published: 2023-05-19
All TurboTax® Offerings Reviews - Page 33