TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 4 out of 5 by
drfeelgood357 from
good
a good review will recommend it to others this has been a great experience for me and will surely use this system next year
Date published: 2023-04-21
Rated 1 out of 5 by
Claw203 from
Unlinking Account
I was in no way able to unlink my Robinhood account from turbotax, even with a representative it wasn't possible. It caused me to get stuck on the premium package.
Date published: 2023-04-21
Rated 5 out of 5 by
Walter Graham from
Turbo tax Is awesome.
The Tax Agent helped me file my taxes for 2023.It was a lot easier than I expected to file GeorgiaTaxes
Date published: 2023-04-21
Rated 1 out of 5 by
SweatyOnions from
I hate turbotax
Where do I enter my IP PIN? It got rejected and I lost $500 for missing the due date and so it asked me to fix it. Again I went through and it did not request my pin so it submitted again and I have to wait for a rejection before trying one more time. This software is awful.
Date published: 2023-04-21
Rated 4 out of 5 by
BrutusTax2022 from
The software walked me through the refund filing
Unfortunately I tried to finish by the filing deadline, but didn't, because I couldn't find my printout of my 2021 tax return to enter our 2021 AGI. I finally found it and was able to finish the 2022 return.
Date published: 2023-04-21
Rated 5 out of 5 by
MOMVICX4 from
TURBOTAX IS A GOD SEND
SUPER EASY, EXPLAINS EVERYTHING!!!!! AMAZING SOFTWARE
Date published: 2023-04-21
Rated 4 out of 5 by
Kauai Ron from
Great but very confusing on Rental
Does dot address the rental situation we have here in Hawaii
Date published: 2023-04-21
Rated 3 out of 5 by
Mars01 from
Turbo Tax has excellent Tax Experts
This was the first time I made an error on an entry and it took 3 days for a Tax Expert to call me and help me correct my error to finish my filing. Once the tax expert called me, in less than 5 minutes, she zipped me through the correction and explained why the correction needed to be done the way she did the steps. That was such a relief. I finished my filing within another 10 minutes.
Date published: 2023-04-21
Rated 5 out of 5 by
rissa marie from
turbotax is awesome!!
i love turbotax, it was easy to follow and very satisfied with my refund.
Date published: 2023-04-21
Rated 5 out of 5 by
hammy1er from
Very User friendly and Stress free. Amazing!
Stress free and easy to use. Such a joyful experience of a stressful task.
All TurboTax® Offerings Reviews - Page 308
Date published: 2023-04-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
drfeelgood357 from
good
a good review will recommend it to others this has been a great experience for me and will surely use this system next year
Date published: 2023-04-21
Rated 1 out of 5 by
Claw203 from
Unlinking Account
I was in no way able to unlink my Robinhood account from turbotax, even with a representative it wasn't possible. It caused me to get stuck on the premium package.
Date published: 2023-04-21
Rated 5 out of 5 by
Walter Graham from
Turbo tax Is awesome.
The Tax Agent helped me file my taxes for 2023.It was a lot easier than I expected to file GeorgiaTaxes
Date published: 2023-04-21
Rated 1 out of 5 by
SweatyOnions from
I hate turbotax
Where do I enter my IP PIN? It got rejected and I lost $500 for missing the due date and so it asked me to fix it. Again I went through and it did not request my pin so it submitted again and I have to wait for a rejection before trying one more time. This software is awful.
Date published: 2023-04-21
Rated 4 out of 5 by
BrutusTax2022 from
The software walked me through the refund filing
Unfortunately I tried to finish by the filing deadline, but didn't, because I couldn't find my printout of my 2021 tax return to enter our 2021 AGI. I finally found it and was able to finish the 2022 return.
Date published: 2023-04-21
Rated 5 out of 5 by
MOMVICX4 from
TURBOTAX IS A GOD SEND
SUPER EASY, EXPLAINS EVERYTHING!!!!! AMAZING SOFTWARE
Date published: 2023-04-21
Rated 4 out of 5 by
Kauai Ron from
Great but very confusing on Rental
Does dot address the rental situation we have here in Hawaii
Date published: 2023-04-21
Rated 3 out of 5 by
Mars01 from
Turbo Tax has excellent Tax Experts
This was the first time I made an error on an entry and it took 3 days for a Tax Expert to call me and help me correct my error to finish my filing. Once the tax expert called me, in less than 5 minutes, she zipped me through the correction and explained why the correction needed to be done the way she did the steps. That was such a relief. I finished my filing within another 10 minutes.
Date published: 2023-04-21
Rated 5 out of 5 by
rissa marie from
turbotax is awesome!!
i love turbotax, it was easy to follow and very satisfied with my refund.
Date published: 2023-04-21
Rated 5 out of 5 by
hammy1er from
Very User friendly and Stress free. Amazing!
Stress free and easy to use. Such a joyful experience of a stressful task.
All TurboTax® Offerings Reviews - Page 308
Date published: 2023-04-21