TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from good a good review will recommend it to others this has been a great experience for me and will surely use this system next year
Date published: 2023-04-21
Rated 1 out of 5 by from Unlinking Account I was in no way able to unlink my Robinhood account from turbotax, even with a representative it wasn't possible. It caused me to get stuck on the premium package.
Date published: 2023-04-21
Rated 5 out of 5 by from Turbo tax Is awesome. The Tax Agent helped me file my taxes for 2023.It was a lot easier than I expected to file GeorgiaTaxes
Date published: 2023-04-21
Rated 1 out of 5 by from I hate turbotax Where do I enter my IP PIN? It got rejected and I lost $500 for missing the due date and so it asked me to fix it. Again I went through and it did not request my pin so it submitted again and I have to wait for a rejection before trying one more time. This software is awful.
Date published: 2023-04-21
Rated 4 out of 5 by from The software walked me through the refund filing Unfortunately I tried to finish by the filing deadline, but didn't, because I couldn't find my printout of my 2021 tax return to enter our 2021 AGI. I finally found it and was able to finish the 2022 return.
Date published: 2023-04-21
Rated 5 out of 5 by from TURBOTAX IS A GOD SEND SUPER EASY, EXPLAINS EVERYTHING!!!!! AMAZING SOFTWARE
Date published: 2023-04-21
Rated 4 out of 5 by from Great but very confusing on Rental Does dot address the rental situation we have here in Hawaii
Date published: 2023-04-21
Rated 3 out of 5 by from Turbo Tax has excellent Tax Experts This was the first time I made an error on an entry and it took 3 days for a Tax Expert to call me and help me correct my error to finish my filing. Once the tax expert called me, in less than 5 minutes, she zipped me through the correction and explained why the correction needed to be done the way she did the steps. That was such a relief. I finished my filing within another 10 minutes.
Date published: 2023-04-21
Rated 5 out of 5 by from turbotax is awesome!! i love turbotax, it was easy to follow and very satisfied with my refund.
Date published: 2023-04-21
Rated 5 out of 5 by from Very User friendly and Stress free. Amazing! Stress free and easy to use. Such a joyful experience of a stressful task.
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 308
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from good a good review will recommend it to others this has been a great experience for me and will surely use this system next year
Date published: 2023-04-21
Rated 1 out of 5 by from Unlinking Account I was in no way able to unlink my Robinhood account from turbotax, even with a representative it wasn't possible. It caused me to get stuck on the premium package.
Date published: 2023-04-21
Rated 5 out of 5 by from Turbo tax Is awesome. The Tax Agent helped me file my taxes for 2023.It was a lot easier than I expected to file GeorgiaTaxes
Date published: 2023-04-21
Rated 1 out of 5 by from I hate turbotax Where do I enter my IP PIN? It got rejected and I lost $500 for missing the due date and so it asked me to fix it. Again I went through and it did not request my pin so it submitted again and I have to wait for a rejection before trying one more time. This software is awful.
Date published: 2023-04-21
Rated 4 out of 5 by from The software walked me through the refund filing Unfortunately I tried to finish by the filing deadline, but didn't, because I couldn't find my printout of my 2021 tax return to enter our 2021 AGI. I finally found it and was able to finish the 2022 return.
Date published: 2023-04-21
Rated 5 out of 5 by from TURBOTAX IS A GOD SEND SUPER EASY, EXPLAINS EVERYTHING!!!!! AMAZING SOFTWARE
Date published: 2023-04-21
Rated 4 out of 5 by from Great but very confusing on Rental Does dot address the rental situation we have here in Hawaii
Date published: 2023-04-21
Rated 3 out of 5 by from Turbo Tax has excellent Tax Experts This was the first time I made an error on an entry and it took 3 days for a Tax Expert to call me and help me correct my error to finish my filing. Once the tax expert called me, in less than 5 minutes, she zipped me through the correction and explained why the correction needed to be done the way she did the steps. That was such a relief. I finished my filing within another 10 minutes.
Date published: 2023-04-21
Rated 5 out of 5 by from turbotax is awesome!! i love turbotax, it was easy to follow and very satisfied with my refund.
Date published: 2023-04-21
Rated 5 out of 5 by from Very User friendly and Stress free. Amazing! Stress free and easy to use. Such a joyful experience of a stressful task.
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 308