TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by KLerman from Life is easier with TurboTax Simple and easy to navigate. Excellent customer service as well for when you get stuck and need assistance.
Date published: 2023-06-30
Rated 5 out of 5 by Tax Review family from Turbo Tax is awesome!! Excellent account working online for family and friends
Date published: 2023-06-30
Rated 5 out of 5 by SammyG90 from Awesome 😄 This is my first time filing and they made it so easy and I really enjoyed the help and easy steps along the way 😁
Date published: 2023-06-30
Rated 5 out of 5 by ACG88 from Fast and simple This is my 6th year using TurboTax and it is the 6th year that I have had a stress-free experience in filing my taxes. The ability to ask questions and get feedback that I can understand immediately is appreciated and makes this process foolproof
Date published: 2023-06-30
Rated 1 out of 5 by Austin17ak from Why Did I pay extra for a professional to review When I filed this return I paid extra to have a professional review it. I accidently put a duplicate entry in 1098 but an expert didn't catch it. It's on me but then to fix it you charged me another $130. I'll find a different way to file next year.
Date published: 2023-06-30
Rated 5 out of 5 by dwmccool from Amendment to 1098 duplication Was concerned about an email I received from Turbo Tax about a possible duplicated 1098. Joshua was assigned to my ticket and was very helpful in verifying the email i received and was very helpful to completing all required documents. Great help!
Date published: 2023-06-30
Rated 1 out of 5 by Framclk from Efiling for 2021 does not work. Efiling does not work after taxes are filled. Tried to Amend my 2021 taxes and did not work. It's not even able to print the 1040x
Date published: 2023-06-30
Rated 5 out of 5 by Stormn1 from Turbotax is awesome Janet was Fantastic helped me Janet was a godsend...More than willing to help... Helped with Amendment
Date published: 2023-06-30
Rated 4 out of 5 by JimJutz from Turbo Tax is more difficult to work with for busin No additional comments no other detaila vvvvvvvvvvvv
Date published: 2023-06-30
Rated 1 out of 5 by Chris Conohan from POOR! How does the system miss a duplicate 1098?! This was terrible. 5 months after I file, you find a duplicate 1098. You have an entire help section to refer to. How about updating your software to check for that? Then it look me through some ridiculous loop about dependent care (form 2441), which had nothing to do with the 1098. What a mess. I need to look at other tax prep services for 2023. If I'm charged a fine for late payments, I'll be furious, and you'll hear from me again.
All TurboTax® Offerings Reviews - Page 251
Date published: 2023-06-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by KLerman from Life is easier with TurboTax Simple and easy to navigate. Excellent customer service as well for when you get stuck and need assistance.
Date published: 2023-06-30
Rated 5 out of 5 by Tax Review family from Turbo Tax is awesome!! Excellent account working online for family and friends
Date published: 2023-06-30
Rated 5 out of 5 by SammyG90 from Awesome 😄 This is my first time filing and they made it so easy and I really enjoyed the help and easy steps along the way 😁
Date published: 2023-06-30
Rated 5 out of 5 by ACG88 from Fast and simple This is my 6th year using TurboTax and it is the 6th year that I have had a stress-free experience in filing my taxes. The ability to ask questions and get feedback that I can understand immediately is appreciated and makes this process foolproof
Date published: 2023-06-30
Rated 1 out of 5 by Austin17ak from Why Did I pay extra for a professional to review When I filed this return I paid extra to have a professional review it. I accidently put a duplicate entry in 1098 but an expert didn't catch it. It's on me but then to fix it you charged me another $130. I'll find a different way to file next year.
Date published: 2023-06-30
Rated 5 out of 5 by dwmccool from Amendment to 1098 duplication Was concerned about an email I received from Turbo Tax about a possible duplicated 1098. Joshua was assigned to my ticket and was very helpful in verifying the email i received and was very helpful to completing all required documents. Great help!
Date published: 2023-06-30
Rated 1 out of 5 by Framclk from Efiling for 2021 does not work. Efiling does not work after taxes are filled. Tried to Amend my 2021 taxes and did not work. It's not even able to print the 1040x
Date published: 2023-06-30
Rated 5 out of 5 by Stormn1 from Turbotax is awesome Janet was Fantastic helped me Janet was a godsend...More than willing to help... Helped with Amendment
Date published: 2023-06-30
Rated 4 out of 5 by JimJutz from Turbo Tax is more difficult to work with for busin No additional comments no other detaila vvvvvvvvvvvv
Date published: 2023-06-30
Rated 1 out of 5 by Chris Conohan from POOR! How does the system miss a duplicate 1098?! This was terrible. 5 months after I file, you find a duplicate 1098. You have an entire help section to refer to. How about updating your software to check for that? Then it look me through some ridiculous loop about dependent care (form 2441), which had nothing to do with the 1098. What a mess. I need to look at other tax prep services for 2023. If I'm charged a fine for late payments, I'll be furious, and you'll hear from me again.
All TurboTax® Offerings Reviews - Page 251
Date published: 2023-06-30