TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from This is so good and easy to use Laura was very friendly and knowledgeable about the app.
Date published: 2023-04-17
Rated 5 out of 5 by from best free tax prep quick and easy to use! much better than taxact i used to use.
Date published: 2023-04-17
Rated 3 out of 5 by from Didn't know how much I was paying I didnt know how much I was going to be paying for the service until AFTER I put my card in... so what a surprise of over $100 on fees, when I thought it was $59.
Date published: 2023-04-17
Rated 3 out of 5 by from It was glitchy this year! It was glitchy this year with frustrations earlier in the process. When asked what's new, it didn't ask me any of the questions pertaining to the new scenario, such as buying a new home.
Date published: 2023-04-17
Rated 5 out of 5 by from its quick and easy its easy i really like how it does work for you!!!
Date published: 2023-04-17
Rated 5 out of 5 by from simple to use easy to follow instructions provides explanations when needed
Date published: 2023-04-17
Rated 5 out of 5 by from My 10 Year Anniversary with TurboTax Turbotax has been letting me complete my income taxes with ease at the comfort of my own home for 10 years now. Here's to another 10!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax saves me lots of time TurboTax asks lots of questions but seems to work flawlessly and definitely saves me lots of time!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is so easy to use. Using TurboTax for many years and like the ease of use. I miss the cd's now and first time I've used online. Guess this is the wave of the future. Next year's tax forms will be easy to transfer last year's information once I sign on to do next year's tax return.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax was much easier this year. Tax expert was fast and efficient. Answered all my questions.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1802
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from This is so good and easy to use Laura was very friendly and knowledgeable about the app.
Date published: 2023-04-17
Rated 5 out of 5 by from best free tax prep quick and easy to use! much better than taxact i used to use.
Date published: 2023-04-17
Rated 3 out of 5 by from Didn't know how much I was paying I didnt know how much I was going to be paying for the service until AFTER I put my card in... so what a surprise of over $100 on fees, when I thought it was $59.
Date published: 2023-04-17
Rated 3 out of 5 by from It was glitchy this year! It was glitchy this year with frustrations earlier in the process. When asked what's new, it didn't ask me any of the questions pertaining to the new scenario, such as buying a new home.
Date published: 2023-04-17
Rated 5 out of 5 by from its quick and easy its easy i really like how it does work for you!!!
Date published: 2023-04-17
Rated 5 out of 5 by from simple to use easy to follow instructions provides explanations when needed
Date published: 2023-04-17
Rated 5 out of 5 by from My 10 Year Anniversary with TurboTax Turbotax has been letting me complete my income taxes with ease at the comfort of my own home for 10 years now. Here's to another 10!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax saves me lots of time TurboTax asks lots of questions but seems to work flawlessly and definitely saves me lots of time!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is so easy to use. Using TurboTax for many years and like the ease of use. I miss the cd's now and first time I've used online. Guess this is the wave of the future. Next year's tax forms will be easy to transfer last year's information once I sign on to do next year's tax return.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax was much easier this year. Tax expert was fast and efficient. Answered all my questions.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1802