TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from Add extra fees without telling you They may say $59 dollars but they more than double that and add things you don't even need.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax live was great Fast and easy Great communication skills all around
Date published: 2023-04-17
Rated 3 out of 5 by from It took longer than normal and ask too many times. Seems to be more expensive and ask too many times to upgrade
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is easy to use. Only fly in ointment is that turbotax had no link to principal business code.
Date published: 2023-04-17
Rated 5 out of 5 by from Very helpful, friendly, informative. Paul was fantastic and very helpful. He stayed and helped me get the issue resolved.
Date published: 2023-04-17
Rated 3 out of 5 by from adequate. PLEASE MAKE MAC VERSION. Turbo Tax makes the tax portion easier to do, but I dread it using it because of the PC itself. PLEASE MAKE A MAC VERSION. PLEASE.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Easy to Use Turbo Tax asks the right questions to aide you in submitting your taxes, I found the website easy to use .
Date published: 2023-04-17
Rated 1 out of 5 by from Two thumbs down Had issues from the start using the code from the store bought program. The person on the help line was impossible to understand. Previous years I could file multiple returns with the program. Not this year. Cost to efile seems 2x last year. Won’t be using TurboTax next year!
Date published: 2023-04-17
Rated 3 out of 5 by from mr problems with credit for foreign tax paid. Finishing and sending process is very cumbersome. Cost for e-file of state form too high
Date published: 2023-04-17
Rated 5 out of 5 by from Good Wouldn't change, enjoy the quick and efficiency of filing.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1658
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Add extra fees without telling you They may say $59 dollars but they more than double that and add things you don't even need.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax live was great Fast and easy Great communication skills all around
Date published: 2023-04-17
Rated 3 out of 5 by from It took longer than normal and ask too many times. Seems to be more expensive and ask too many times to upgrade
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is easy to use. Only fly in ointment is that turbotax had no link to principal business code.
Date published: 2023-04-17
Rated 5 out of 5 by from Very helpful, friendly, informative. Paul was fantastic and very helpful. He stayed and helped me get the issue resolved.
Date published: 2023-04-17
Rated 3 out of 5 by from adequate. PLEASE MAKE MAC VERSION. Turbo Tax makes the tax portion easier to do, but I dread it using it because of the PC itself. PLEASE MAKE A MAC VERSION. PLEASE.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Easy to Use Turbo Tax asks the right questions to aide you in submitting your taxes, I found the website easy to use .
Date published: 2023-04-17
Rated 1 out of 5 by from Two thumbs down Had issues from the start using the code from the store bought program. The person on the help line was impossible to understand. Previous years I could file multiple returns with the program. Not this year. Cost to efile seems 2x last year. Won’t be using TurboTax next year!
Date published: 2023-04-17
Rated 3 out of 5 by from mr problems with credit for foreign tax paid. Finishing and sending process is very cumbersome. Cost for e-file of state form too high
Date published: 2023-04-17
Rated 5 out of 5 by from Good Wouldn't change, enjoy the quick and efficiency of filing.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1658