TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax Fast and Easy Great, Turbo Tax is a fast and easy way to do your taxes
Date published: 2023-04-17
Rated 4 out of 5 by from Taxes rejected. Fix difficult to find My daughters taxes were rejected. The screen to fix and refile seamed like it would make things easer, but it didn't. The fix screen should take you to the fix. I had to search on-line help desk to find the box to unmark. Could have been a lot simpler.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Product I have used Turbo Tax for several years. Each year becomes easier to navigate and understand. Just the thought of taxes stresses me out. If I can complete the process without feeling anxious anyone can. I have Turbo Tax to thank for that. Thank you Turbo Tax.
Date published: 2023-04-17
Rated 5 out of 5 by from Best tax solution ever Easy use and very detailed. Complete and quick. Reasonably priced.
Date published: 2023-04-17
Rated 2 out of 5 by from Unhappy regarding implied discount I received an email with a 20% discount off my federal return and it would not apply during checkout. I tried about 4 times and finally went ahead and filed due to time constraints. This also happened last year but I didn't leave a review that time.
Date published: 2023-04-17
Rated 5 out of 5 by from Makes it really easy! I've been using Turbo for a long tome now! It makes it easy for me to get profeesional quality tax return with the cost of a tax preparation company!
Date published: 2023-04-17
Rated 1 out of 5 by from Too expensive for not enough info This should be free.Im sure your CEO, CFO, and all those 3 letter people can take the financial loss. All of the pricing info should be at the BEGINNING and displayed AT ALL TIMES not when I finally finish giving you all of my info. Oh and If I don't wanna pay you can just DELETE ALL OF THE WORK, not even save it?!?! All the info you give is extremely basic. It took me an extra 20 mins to figure out the 1099G aspect.
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax I have loved Turbo Tax from year one and it keeps getting easier and loaded with new tools every year.
Date published: 2023-04-17
Rated 5 out of 5 by from excellent my phone helper was excellent. He helped me through. confusing sections.
Date published: 2023-04-17
Rated 5 out of 5 by from so much help once I set it up it's very easy to use year after year
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1655
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Fast and Easy Great, Turbo Tax is a fast and easy way to do your taxes
Date published: 2023-04-17
Rated 4 out of 5 by from Taxes rejected. Fix difficult to find My daughters taxes were rejected. The screen to fix and refile seamed like it would make things easer, but it didn't. The fix screen should take you to the fix. I had to search on-line help desk to find the box to unmark. Could have been a lot simpler.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Product I have used Turbo Tax for several years. Each year becomes easier to navigate and understand. Just the thought of taxes stresses me out. If I can complete the process without feeling anxious anyone can. I have Turbo Tax to thank for that. Thank you Turbo Tax.
Date published: 2023-04-17
Rated 5 out of 5 by from Best tax solution ever Easy use and very detailed. Complete and quick. Reasonably priced.
Date published: 2023-04-17
Rated 2 out of 5 by from Unhappy regarding implied discount I received an email with a 20% discount off my federal return and it would not apply during checkout. I tried about 4 times and finally went ahead and filed due to time constraints. This also happened last year but I didn't leave a review that time.
Date published: 2023-04-17
Rated 5 out of 5 by from Makes it really easy! I've been using Turbo for a long tome now! It makes it easy for me to get profeesional quality tax return with the cost of a tax preparation company!
Date published: 2023-04-17
Rated 1 out of 5 by from Too expensive for not enough info This should be free.Im sure your CEO, CFO, and all those 3 letter people can take the financial loss. All of the pricing info should be at the BEGINNING and displayed AT ALL TIMES not when I finally finish giving you all of my info. Oh and If I don't wanna pay you can just DELETE ALL OF THE WORK, not even save it?!?! All the info you give is extremely basic. It took me an extra 20 mins to figure out the 1099G aspect.
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax I have loved Turbo Tax from year one and it keeps getting easier and loaded with new tools every year.
Date published: 2023-04-17
Rated 5 out of 5 by from excellent my phone helper was excellent. He helped me through. confusing sections.
Date published: 2023-04-17
Rated 5 out of 5 by from so much help once I set it up it's very easy to use year after year
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1655