TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Olga Bratko from
Turbo Tax is very good application
everything is good and easy!Turbo Tax is very good application
Date published: 2023-04-17
Rated 4 out of 5 by
Patpat5319 from
Awesome service
Fast and easy so simple to use really good service
Date published: 2023-04-17
Rated 1 out of 5 by
Sade522 from
Trash
As a veteran I should not have to pay anything for my taxes. And for those who did not serve I feel as though they should not have to pay the fee for both federal and state. It should just be one flat fee to use TurboTax
Date published: 2023-04-17
Rated 5 out of 5 by
danquil from
The best way to file your taxes
Always up to date and keeps me on track and in conformance. Very happy with this service.
Date published: 2023-04-17
Rated 5 out of 5 by
vr73 from
turbo tax is very convenient
Quintina was very helpful and professional. Thank you Quintina for fixing the issue!
Date published: 2023-04-17
Rated 3 out of 5 by
P S 1 from
Turbo Tax is ok.
Communication via computer text needs work. Unable to scroll down to answer query from Turbo Tax help. Instructions regarding depreciation needs more work. Instruction said to enter 0 (zero) which I did Turbo Tax said error so I entered 0.00 same Turbo Tax result. Tried to communicate via live chat, no positive result. Searched for a phone number finally got a live person who had problems fixing Turbo Tax issue, after several attempts positive result. Turbo Tax showed a 0 (zero) in the problem space which i had entered per Turbo Tax instructions and FAILED Instructions should have indicated a BLANK SPACE!!!!!!!!
Date published: 2023-04-17
Rated 4 out of 5 by
lofromva from
review
from what I can tell good serivce .we shall see. lets hope for the best.
Date published: 2023-04-17
Rated 2 out of 5 by
Nickname okay from
Turbo Tax is too expensive
If I'm doing all of my taxes myself, but this robot of a computer enters the data for me, why are the services more than 30 dollars? I just don't understand with millions of struggling Americans and then they want to fill out their taxes and then you come in keep uncharging and upcharinging. Y'all have enough money to sustain this business without having outrageous privces.
Date published: 2023-04-17
Rated 5 out of 5 by
Debbie 40 from
easy and helpful
I find Turbo Tax very user friendly and I would recommend it to anyone who has a computer.
Date published: 2023-04-17
Rated 5 out of 5 by
Trasee from
Loved it
Fast and effective will use them again very easy to use
All TurboTax® Offerings Reviews - Page 1650
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Olga Bratko from
Turbo Tax is very good application
everything is good and easy!Turbo Tax is very good application
Date published: 2023-04-17
Rated 4 out of 5 by
Patpat5319 from
Awesome service
Fast and easy so simple to use really good service
Date published: 2023-04-17
Rated 1 out of 5 by
Sade522 from
Trash
As a veteran I should not have to pay anything for my taxes. And for those who did not serve I feel as though they should not have to pay the fee for both federal and state. It should just be one flat fee to use TurboTax
Date published: 2023-04-17
Rated 5 out of 5 by
danquil from
The best way to file your taxes
Always up to date and keeps me on track and in conformance. Very happy with this service.
Date published: 2023-04-17
Rated 5 out of 5 by
vr73 from
turbo tax is very convenient
Quintina was very helpful and professional. Thank you Quintina for fixing the issue!
Date published: 2023-04-17
Rated 3 out of 5 by
P S 1 from
Turbo Tax is ok.
Communication via computer text needs work. Unable to scroll down to answer query from Turbo Tax help. Instructions regarding depreciation needs more work. Instruction said to enter 0 (zero) which I did Turbo Tax said error so I entered 0.00 same Turbo Tax result. Tried to communicate via live chat, no positive result. Searched for a phone number finally got a live person who had problems fixing Turbo Tax issue, after several attempts positive result. Turbo Tax showed a 0 (zero) in the problem space which i had entered per Turbo Tax instructions and FAILED Instructions should have indicated a BLANK SPACE!!!!!!!!
Date published: 2023-04-17
Rated 4 out of 5 by
lofromva from
review
from what I can tell good serivce .we shall see. lets hope for the best.
Date published: 2023-04-17
Rated 2 out of 5 by
Nickname okay from
Turbo Tax is too expensive
If I'm doing all of my taxes myself, but this robot of a computer enters the data for me, why are the services more than 30 dollars? I just don't understand with millions of struggling Americans and then they want to fill out their taxes and then you come in keep uncharging and upcharinging. Y'all have enough money to sustain this business without having outrageous privces.
Date published: 2023-04-17
Rated 5 out of 5 by
Debbie 40 from
easy and helpful
I find Turbo Tax very user friendly and I would recommend it to anyone who has a computer.
Date published: 2023-04-17
Rated 5 out of 5 by
Trasee from
Loved it
Fast and effective will use them again very easy to use
All TurboTax® Offerings Reviews - Page 1650
Date published: 2023-04-17