TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from First time user Easy to use. Probably try it again next year. We'll see.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax Was EAsy Real easy steps to follow and was able to complete in 15 minutes.
Date published: 2021-03-01
Rated 5 out of 5 by from simplifies the process Really proficient at making this feel easy while feeling trustworthy.
Date published: 2021-03-01
Rated 1 out of 5 by from Used to be better I’ve filed with them the last few years and it used to cost me 50-100 but they charged me up to 600 this time so it’ll be my last with turbo tax.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is easy and reliable I have filed with Turbo tax for 6 years. I am very satisified with their service.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax Annually I use Turbo Tax to do my taxes every year and it had always been beneficial.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax was easy It was very easy to navigate and file my taxes, i will use again
Date published: 2021-03-01
Rated 2 out of 5 by from ehhh i don't like the continuous recommendations to upgrade to a "higher package". one decline is enough. im still waiting for my turbotax refund for error that occured within the turbotax system with my 2019 taxes.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is Good I see there are thorough checks been performed but there were few glitches it requires manual intervention for rechecking the data picked up from investment documents.
Date published: 2021-03-01
Rated 1 out of 5 by from What A Hassle Last year I used Turbotax and did not receive a return because of rejections. This year I had to take the day off of work to try and get these rejections taken care. I am still receiving rejections and I need a bottle of wine now.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1637
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from First time user Easy to use. Probably try it again next year. We'll see.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax Was EAsy Real easy steps to follow and was able to complete in 15 minutes.
Date published: 2021-03-01
Rated 5 out of 5 by from simplifies the process Really proficient at making this feel easy while feeling trustworthy.
Date published: 2021-03-01
Rated 1 out of 5 by from Used to be better I’ve filed with them the last few years and it used to cost me 50-100 but they charged me up to 600 this time so it’ll be my last with turbo tax.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is easy and reliable I have filed with Turbo tax for 6 years. I am very satisified with their service.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax Annually I use Turbo Tax to do my taxes every year and it had always been beneficial.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax was easy It was very easy to navigate and file my taxes, i will use again
Date published: 2021-03-01
Rated 2 out of 5 by from ehhh i don't like the continuous recommendations to upgrade to a "higher package". one decline is enough. im still waiting for my turbotax refund for error that occured within the turbotax system with my 2019 taxes.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is Good I see there are thorough checks been performed but there were few glitches it requires manual intervention for rechecking the data picked up from investment documents.
Date published: 2021-03-01
Rated 1 out of 5 by from What A Hassle Last year I used Turbotax and did not receive a return because of rejections. This year I had to take the day off of work to try and get these rejections taken care. I am still receiving rejections and I need a bottle of wine now.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1637