TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
A PSB 1 from
Turbotax is a perfect tool
Turbotax is a great time saver. Importing data from financial institutions and exporting personal and federal tax information to the state return format saves hours. The Turbotax prompts help to avoid uncertainty and cover every situation: dependents; adoption; job change; move; retirement and securities transactions.
Date published: 2023-04-17
Rated 2 out of 5 by
Daniel lacayo from
not good
Turbo tax ask me to refile over and over again...for the last three days...
Date published: 2023-04-17
Rated 5 out of 5 by
Rod716 from
Simple and Helpful
Simple and helpful, very useful that they had my information stored from last year.
Date published: 2023-04-17
Rated 5 out of 5 by
Groundhog3 from
Turbo Tax is Awesome !!!
The Turbo Tax process of filing my state and federal taxes was fast and easy
Date published: 2023-04-17
Rated 1 out of 5 by
Rob_A from
Terrible, hidden fees for extra state filing
In addition to having to pay for extra states ($48), there's also a fee to file for that state ($25) which isn't made clear upfront. So you pay twice to file for a state. Makes no sense and is incredibly misleading. I will NEVER use Turbotax again.
Date published: 2023-04-17
Rated 2 out of 5 by
TexLady_ from
ADDED FEES!
I have used TurboTax for many years. It is convenient, but the added fees get crazier every year.
Date published: 2023-04-17
Rated 4 out of 5 by
Airknocker from
Turbo Tax for Business S Corp
Overall easy to use, liked transfer of last years data. Made 2022 much easier, had problems with Quick View not returning to associated documents during reviews.
Date published: 2023-04-17
Rated 5 out of 5 by
BMPIVQ from
Very Easy and Quick Responses
I prefer the download the software and this year I found it easy to use and quick responses.
Date published: 2023-04-17
Rated 3 out of 5 by
Budman100 from
Good for the Average Return
I am an experienced tax preparer who is used to entering my data quickly on an organized input form. For example, I can enter numerous 1099-Div or 1099-Int all in one place. This does not have that capability... also does not relate to states well. You really need to review the state info to make sure certain additions and subtractions are made and calculate yourself, in some instances.
Date published: 2023-04-17
Rated 5 out of 5 by
Designlady_10026 from
Been using them for years
Mostly easy to use, especially for less complex tax situations like mine. I will say that the upselling of add ons and additional products can be annoying and confusing. Sometimes it's not clear that these products are not optional and it's frustrating having that in fine print instead of being very clear, hence the one start deduction. Overall I am happy and recommend them.
All TurboTax® Offerings Reviews - Page 1637
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
A PSB 1 from
Turbotax is a perfect tool
Turbotax is a great time saver. Importing data from financial institutions and exporting personal and federal tax information to the state return format saves hours. The Turbotax prompts help to avoid uncertainty and cover every situation: dependents; adoption; job change; move; retirement and securities transactions.
Date published: 2023-04-17
Rated 2 out of 5 by
Daniel lacayo from
not good
Turbo tax ask me to refile over and over again...for the last three days...
Date published: 2023-04-17
Rated 5 out of 5 by
Rod716 from
Simple and Helpful
Simple and helpful, very useful that they had my information stored from last year.
Date published: 2023-04-17
Rated 5 out of 5 by
Groundhog3 from
Turbo Tax is Awesome !!!
The Turbo Tax process of filing my state and federal taxes was fast and easy
Date published: 2023-04-17
Rated 1 out of 5 by
Rob_A from
Terrible, hidden fees for extra state filing
In addition to having to pay for extra states ($48), there's also a fee to file for that state ($25) which isn't made clear upfront. So you pay twice to file for a state. Makes no sense and is incredibly misleading. I will NEVER use Turbotax again.
Date published: 2023-04-17
Rated 2 out of 5 by
TexLady_ from
ADDED FEES!
I have used TurboTax for many years. It is convenient, but the added fees get crazier every year.
Date published: 2023-04-17
Rated 4 out of 5 by
Airknocker from
Turbo Tax for Business S Corp
Overall easy to use, liked transfer of last years data. Made 2022 much easier, had problems with Quick View not returning to associated documents during reviews.
Date published: 2023-04-17
Rated 5 out of 5 by
BMPIVQ from
Very Easy and Quick Responses
I prefer the download the software and this year I found it easy to use and quick responses.
Date published: 2023-04-17
Rated 3 out of 5 by
Budman100 from
Good for the Average Return
I am an experienced tax preparer who is used to entering my data quickly on an organized input form. For example, I can enter numerous 1099-Div or 1099-Int all in one place. This does not have that capability... also does not relate to states well. You really need to review the state info to make sure certain additions and subtractions are made and calculate yourself, in some instances.
Date published: 2023-04-17
Rated 5 out of 5 by
Designlady_10026 from
Been using them for years
Mostly easy to use, especially for less complex tax situations like mine. I will say that the upselling of add ons and additional products can be annoying and confusing. Sometimes it's not clear that these products are not optional and it's frustrating having that in fine print instead of being very clear, hence the one start deduction. Overall I am happy and recommend them.
All TurboTax® Offerings Reviews - Page 1637
Date published: 2023-04-17