TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from My taxes They help me fix my return. it was great. Very efficient.
Date published: 2023-05-27
Rated 4 out of 5 by from Great Service - Finished Taxes Quickly I am always nervous about my taxes but this year I finished in less than 2 hours. I don't know why I would bother going anywhere else for this. The import of forms from my financial institute helps a lot.
Date published: 2023-05-27
Rated 5 out of 5 by from Turbotax is user friendly tool I had reached out to one of Turbo Tax expert Latoya, she was very helpful. I needed assistance to help me process my TAX return. I was stuck on a final screen, I couldn't move forward. Latoya was there every steps make sure I am able to complete my TAX return.
Date published: 2023-05-27
Rated 5 out of 5 by from Great!!! Great service. Was able to file taxes with ease and and informed choices.
Date published: 2023-05-27
Rated 5 out of 5 by from I really like TurboTax Very helpful every step of the way! Love how you can come back to finish and always right where you left off!!
Date published: 2023-05-27
Rated 5 out of 5 by from Turbo Tax is Wonderful! All of the Turbo Agents were Fabulous including Alex and Alescia!
Date published: 2023-05-27
Rated 5 out of 5 by from excellent help turbo tax instructions were easy to understand and fellow i could go back and have an explanation of what i did wrong and was able to correct it easy.
Date published: 2023-05-27
Rated 2 out of 5 by from Turbo Tax and their upcharges Pretty much done with Turbo tax with their constant up charging and requiring huge costs in upgrades for the stupidest things. Think I'll be looking into another tax service next year.
Date published: 2023-05-27
Rated 4 out of 5 by from TurboTax makes filing your returns easy! Filing with TurboTax makes you feel like an accountant. It took the anxiety out of the filing process and it helped knowing] experts were only a click away.
Date published: 2023-05-27
Rated 5 out of 5 by from Turbo Tax is very good and gives more support than I enjoy that back up support from Turbo Tax specialists.
Date published: 2023-05-27
All TurboTax® Offerings Reviews - Page 17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My taxes They help me fix my return. it was great. Very efficient.
Date published: 2023-05-27
Rated 4 out of 5 by from Great Service - Finished Taxes Quickly I am always nervous about my taxes but this year I finished in less than 2 hours. I don't know why I would bother going anywhere else for this. The import of forms from my financial institute helps a lot.
Date published: 2023-05-27
Rated 5 out of 5 by from Turbotax is user friendly tool I had reached out to one of Turbo Tax expert Latoya, she was very helpful. I needed assistance to help me process my TAX return. I was stuck on a final screen, I couldn't move forward. Latoya was there every steps make sure I am able to complete my TAX return.
Date published: 2023-05-27
Rated 5 out of 5 by from Great!!! Great service. Was able to file taxes with ease and and informed choices.
Date published: 2023-05-27
Rated 5 out of 5 by from I really like TurboTax Very helpful every step of the way! Love how you can come back to finish and always right where you left off!!
Date published: 2023-05-27
Rated 5 out of 5 by from Turbo Tax is Wonderful! All of the Turbo Agents were Fabulous including Alex and Alescia!
Date published: 2023-05-27
Rated 5 out of 5 by from excellent help turbo tax instructions were easy to understand and fellow i could go back and have an explanation of what i did wrong and was able to correct it easy.
Date published: 2023-05-27
Rated 2 out of 5 by from Turbo Tax and their upcharges Pretty much done with Turbo tax with their constant up charging and requiring huge costs in upgrades for the stupidest things. Think I'll be looking into another tax service next year.
Date published: 2023-05-27
Rated 4 out of 5 by from TurboTax makes filing your returns easy! Filing with TurboTax makes you feel like an accountant. It took the anxiety out of the filing process and it helped knowing] experts were only a click away.
Date published: 2023-05-27
Rated 5 out of 5 by from Turbo Tax is very good and gives more support than I enjoy that back up support from Turbo Tax specialists.
Date published: 2023-05-27
All TurboTax® Offerings Reviews - Page 17