TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Awesome Fast and easy. Didn’t take too long. I’m Very happy.
Date published: 2023-04-17
Rated 5 out of 5 by from Good simple interface nice and easy to use interface.........................
Date published: 2023-04-17
Rated 5 out of 5 by from :) This is my first time filing taxes by myself and Turbotax is easy to use :)
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax -- reliable and user friendly Call with Michael was timely, easy, and helpful. He was exemplary.
Date published: 2023-04-17
Rated 2 out of 5 by from Too many extra charges even if you do not use them I could have went to an in person appt and got it done better and cheaper.
Date published: 2023-04-17
Rated 5 out of 5 by from good good,easy to ,helpful.always use turbo tax thank you
Date published: 2023-04-17
Rated 5 out of 5 by from Sooo easy if you have a simple return or do a return for your kids, this is a piece of cake! Glad this is available!!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Great! So much easier to use than in the past. Loved the timer feature
Date published: 2023-04-17
Rated 5 out of 5 by from good job thanks guys att juan los amo espero trabajar el otro ano con ustedes y el team tenemos futuro los programas software de ayuda finanziera gracias por siempre estar siendo parte del futuro algo mas yo soy batman
Date published: 2023-04-17
Rated 2 out of 5 by from Continues to believe House is an Apartment For state tax filing, the form will not accept no Apartment number as an answer and has me review the document over and over until I enter a 0. There are no options to change the address type to indicate it's not an apartment! Should be a simple fix, so I'm not sure why this is the 2nd year it's happening. There were other forms with similar issues during the review process which makes me think the $250 charge for the service is a bit much when I don't even use 90% of what I'm supposedly being charged for.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1580
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Fast and easy. Didn’t take too long. I’m Very happy.
Date published: 2023-04-17
Rated 5 out of 5 by from Good simple interface nice and easy to use interface.........................
Date published: 2023-04-17
Rated 5 out of 5 by from :) This is my first time filing taxes by myself and Turbotax is easy to use :)
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax -- reliable and user friendly Call with Michael was timely, easy, and helpful. He was exemplary.
Date published: 2023-04-17
Rated 2 out of 5 by from Too many extra charges even if you do not use them I could have went to an in person appt and got it done better and cheaper.
Date published: 2023-04-17
Rated 5 out of 5 by from good good,easy to ,helpful.always use turbo tax thank you
Date published: 2023-04-17
Rated 5 out of 5 by from Sooo easy if you have a simple return or do a return for your kids, this is a piece of cake! Glad this is available!!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Great! So much easier to use than in the past. Loved the timer feature
Date published: 2023-04-17
Rated 5 out of 5 by from good job thanks guys att juan los amo espero trabajar el otro ano con ustedes y el team tenemos futuro los programas software de ayuda finanziera gracias por siempre estar siendo parte del futuro algo mas yo soy batman
Date published: 2023-04-17
Rated 2 out of 5 by from Continues to believe House is an Apartment For state tax filing, the form will not accept no Apartment number as an answer and has me review the document over and over until I enter a 0. There are no options to change the address type to indicate it's not an apartment! Should be a simple fix, so I'm not sure why this is the 2nd year it's happening. There were other forms with similar issues during the review process which makes me think the $250 charge for the service is a bit much when I don't even use 90% of what I'm supposedly being charged for.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1580