TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 2022 quick and easy Quick and easy. Search was very helpful with questions I needed answered.
Date published: 2023-04-17
Rated 5 out of 5 by from For Simple Returns, Turbo Tax is simple to use. My tax filing is simple. But, that being said, I am NOT an accountant and therefore I'm not up to speed on how to pay the least while getting the most. So, Turbo Tax is my "go to" source for quick and easy filing.
Date published: 2023-04-17
Rated 1 out of 5 by from They actually sell this crap Very poorly constructed. Horribly redundant, does not default to obvious answer, instead pesters the poor user to death. For example if you say you have lived in NYC for the entire year, you have NOT lived in Yonkers. If you lived and paid taxes in NYC you probably did not pay taxes in Yonkers, so the answer should default to know. The proverbial monkeys at a typewriter could probably construct software as good a these hacks have.
Date published: 2023-04-17
Rated 1 out of 5 by from Too Expensive Turbotax adds more and more fees every year. It's getting ridiculous. Going to take my business elsewhere and file for cheaper/free.
Date published: 2023-04-17
Rated 5 out of 5 by from I filed my taxes for the first time! I have never filed my taxes myself before and Turbo Tax made it so easy!
Date published: 2023-04-17
Rated 1 out of 5 by from No Tax Return after the whole process, i ended up having to pay for taxes and the program. Applied more than enough deductions and did not get me any return. Dissapointed
Date published: 2023-04-17
Rated 5 out of 5 by from TT is Great! I started using a different software and was frustrated figuring where exactly to enter some information. The help they provided was of no use. This software seemed to be more user friendly. Their help actually helped me!
Date published: 2023-04-17
Rated 5 out of 5 by from Works Great For Me Been using TT for about 10 years. Always easy and I have just a few additions like some stock purchases/sales.
Date published: 2023-04-17
Rated 5 out of 5 by from 2022 Tax Review It was great experience and easy to do. Was able to walk me through everything easily and effortlessly.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Turbotax is always easy to do & I get my taxs back hassle free.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1497
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 2022 quick and easy Quick and easy. Search was very helpful with questions I needed answered.
Date published: 2023-04-17
Rated 5 out of 5 by from For Simple Returns, Turbo Tax is simple to use. My tax filing is simple. But, that being said, I am NOT an accountant and therefore I'm not up to speed on how to pay the least while getting the most. So, Turbo Tax is my "go to" source for quick and easy filing.
Date published: 2023-04-17
Rated 1 out of 5 by from They actually sell this crap Very poorly constructed. Horribly redundant, does not default to obvious answer, instead pesters the poor user to death. For example if you say you have lived in NYC for the entire year, you have NOT lived in Yonkers. If you lived and paid taxes in NYC you probably did not pay taxes in Yonkers, so the answer should default to know. The proverbial monkeys at a typewriter could probably construct software as good a these hacks have.
Date published: 2023-04-17
Rated 1 out of 5 by from Too Expensive Turbotax adds more and more fees every year. It's getting ridiculous. Going to take my business elsewhere and file for cheaper/free.
Date published: 2023-04-17
Rated 5 out of 5 by from I filed my taxes for the first time! I have never filed my taxes myself before and Turbo Tax made it so easy!
Date published: 2023-04-17
Rated 1 out of 5 by from No Tax Return after the whole process, i ended up having to pay for taxes and the program. Applied more than enough deductions and did not get me any return. Dissapointed
Date published: 2023-04-17
Rated 5 out of 5 by from TT is Great! I started using a different software and was frustrated figuring where exactly to enter some information. The help they provided was of no use. This software seemed to be more user friendly. Their help actually helped me!
Date published: 2023-04-17
Rated 5 out of 5 by from Works Great For Me Been using TT for about 10 years. Always easy and I have just a few additions like some stock purchases/sales.
Date published: 2023-04-17
Rated 5 out of 5 by from 2022 Tax Review It was great experience and easy to do. Was able to walk me through everything easily and effortlessly.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Turbotax is always easy to do & I get my taxs back hassle free.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1497