TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 2 out of 5 by
katscott4 from
turbotax WAS awesome
I enjoyed turbotax the past few years. Super easy to use and I started using it at 18. It was all great until this year.... I never had to pay to file my taxes using turbotax and I've had the same amount of tax refund the past couple years. For some reason we have to pay this year. Eventually I was fine with it because at first it said it was just going to be a $40 upgrade so I can file. Once I get to the page that breaks down the fees, they are charging me $40 for the upgrade, then $40 to pay for it with my refund. So confused and now they are taking $80 from my refund instead of just 40$. WACK
Date published: 2021-02-27
Rated 5 out of 5 by
Papa Phil from
FED...STATE...30 MINS... DONE
Thanks for realizing I got better things to do...see ya' next year
Date published: 2021-02-27
Rated 5 out of 5 by
Scott 1022 from
Great!
Saved $1,000! Beatrice was very patient and nice. Will def do again next year
Date published: 2021-02-27
Rated 4 out of 5 by
LPENN94 from
GOOD OPTION
WISH IT EXPLAIN 401K VS IRA DEDUCTION BETTER, BESIDE THAT IT DID THEJOB.
Date published: 2021-02-27
Rated 5 out of 5 by
Mykki from
Excellent Product
I've used TT for years with very few complaints and will keep using it.
Date published: 2021-02-27
Rated 2 out of 5 by
billmill20 from
Was it worth it?
I'm not sure the Premier was worth it.... I wasn't real thrilled that I would have to wait a week and a half to have CPA review my returns. Feels like it was money left on the table becuase we needed to get our taxes filed sooner rather than later.
Date published: 2021-02-27
Rated 5 out of 5 by
null from
Super Easy To Use
I have been using Turbo Tax for years. It is super easy to use!
Date published: 2021-02-27
Rated 5 out of 5 by
Niece00 from
Such a Relief!!
Absolutely love the detail and how helpful each step is that Turbotax offers! If I can file my taxes on my own, so can you!
Date published: 2021-02-27
Rated 5 out of 5 by
MissBell3333 from
TurboTax is amazing
Turbotax walks me through each area of the filing process, as if they are holding my hand and catches me if I make an error. What a Godsend!
Date published: 2021-02-27
Rated 3 out of 5 by
Katben12 from
Turbo Tax
It is a good service and helpful, but somehow I always get cornered in to paying more. In every add, but once you actually go through you end up paying something and its never just for filing. Its def worth using though and all of their staff is helpful and knows what they are talking about. The little click here on the side of some of the form questions really helped me understand what to put there.
All TurboTax® Offerings Reviews - Page 1492
Date published: 2021-02-27
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 2 out of 5 by
katscott4 from
turbotax WAS awesome
I enjoyed turbotax the past few years. Super easy to use and I started using it at 18. It was all great until this year.... I never had to pay to file my taxes using turbotax and I've had the same amount of tax refund the past couple years. For some reason we have to pay this year. Eventually I was fine with it because at first it said it was just going to be a $40 upgrade so I can file. Once I get to the page that breaks down the fees, they are charging me $40 for the upgrade, then $40 to pay for it with my refund. So confused and now they are taking $80 from my refund instead of just 40$. WACK
Date published: 2021-02-27
Rated 5 out of 5 by
Papa Phil from
FED...STATE...30 MINS... DONE
Thanks for realizing I got better things to do...see ya' next year
Date published: 2021-02-27
Rated 5 out of 5 by
Scott 1022 from
Great!
Saved $1,000! Beatrice was very patient and nice. Will def do again next year
Date published: 2021-02-27
Rated 4 out of 5 by
LPENN94 from
GOOD OPTION
WISH IT EXPLAIN 401K VS IRA DEDUCTION BETTER, BESIDE THAT IT DID THEJOB.
Date published: 2021-02-27
Rated 5 out of 5 by
Mykki from
Excellent Product
I've used TT for years with very few complaints and will keep using it.
Date published: 2021-02-27
Rated 2 out of 5 by
billmill20 from
Was it worth it?
I'm not sure the Premier was worth it.... I wasn't real thrilled that I would have to wait a week and a half to have CPA review my returns. Feels like it was money left on the table becuase we needed to get our taxes filed sooner rather than later.
Date published: 2021-02-27
Rated 5 out of 5 by
null from
Super Easy To Use
I have been using Turbo Tax for years. It is super easy to use!
Date published: 2021-02-27
Rated 5 out of 5 by
Niece00 from
Such a Relief!!
Absolutely love the detail and how helpful each step is that Turbotax offers! If I can file my taxes on my own, so can you!
Date published: 2021-02-27
Rated 5 out of 5 by
MissBell3333 from
TurboTax is amazing
Turbotax walks me through each area of the filing process, as if they are holding my hand and catches me if I make an error. What a Godsend!
Date published: 2021-02-27
Rated 3 out of 5 by
Katben12 from
Turbo Tax
It is a good service and helpful, but somehow I always get cornered in to paying more. In every add, but once you actually go through you end up paying something and its never just for filing. Its def worth using though and all of their staff is helpful and knows what they are talking about. The little click here on the side of some of the form questions really helped me understand what to put there.
All TurboTax® Offerings Reviews - Page 1492
Date published: 2021-02-27