TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 4 out of 5 by
TWS 2022 from
Turbo Tax is Efficient
Easy to do and very helpful with the chat feature!
Date published: 2023-04-17
Rated 5 out of 5 by
STS1958 from
Easy and accurate
Love the step-by-step method, keeps you from missing any forms that need to be filled out.
Date published: 2023-04-17
Rated 5 out of 5 by
natalienmsn from
TurboTax is helpful
Turbotax made my taxes easy, i didnt have to talk to anyone
Date published: 2023-04-17
Rated 3 out of 5 by
David3748 from
generally easy to use but has rough spots
Mostly easy to use but some things seem unnecessarily tedious. Particularly entering monetary donations for multiple charities requires many mouse clicks instead of just entering values. Worst problem is that I can't see the finished 1040 form until after I have filed it -- the "View Return" button doesn't work. I think I recall having the same problem last year.
Date published: 2023-04-17
Rated 4 out of 5 by
JOIEY from
Q AND A ANSWERS EXTREMELY HELPFUL
LOVE THAT YOU HAVE ACCESS TO A WEALTH OF KNOWLEDGE IN BOTH ADDITIONAL QUESTIONS YOU CAN SELECT FROM AND ANSWERS.
Date published: 2023-04-17
Rated 1 out of 5 by
Want my taxes from last from
I still haven't got my federal return from last yr
I still haven't got my federal return from last year that i paid you for!!!
Date published: 2023-04-17
Rated 5 out of 5 by
F1st from
Turbo Tax helpful
Turbo Tax makes filing taxes as a foreign student now outside the USA easy.
Date published: 2023-04-17
Rated 5 out of 5 by
Bob GoneGolfing from
Worked well - seemed like better flow this year
No problem with both federal and state completion. Navigating was improved a bit and more Intuitive. I wish the state efile was also free. but a worth the fee.
Date published: 2023-04-17
Rated 3 out of 5 by
Maltz57 from
TurboTax is OK
Over the years as TurboTax has gone to the online formats, I have found it harder and harder to gt away from the online form. I keep getting dragged into it and then can't seem to get out of it.
Date published: 2023-04-17
Rated 2 out of 5 by
asofihn from
Increased the angst but better than paper
Found two areas where TT made it difficult, so had to go find direction in the IRS website. For instance the business meals sections seemed to directly contradict each other
All TurboTax® Offerings Reviews - Page 1491
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
TWS 2022 from
Turbo Tax is Efficient
Easy to do and very helpful with the chat feature!
Date published: 2023-04-17
Rated 5 out of 5 by
STS1958 from
Easy and accurate
Love the step-by-step method, keeps you from missing any forms that need to be filled out.
Date published: 2023-04-17
Rated 5 out of 5 by
natalienmsn from
TurboTax is helpful
Turbotax made my taxes easy, i didnt have to talk to anyone
Date published: 2023-04-17
Rated 3 out of 5 by
David3748 from
generally easy to use but has rough spots
Mostly easy to use but some things seem unnecessarily tedious. Particularly entering monetary donations for multiple charities requires many mouse clicks instead of just entering values. Worst problem is that I can't see the finished 1040 form until after I have filed it -- the "View Return" button doesn't work. I think I recall having the same problem last year.
Date published: 2023-04-17
Rated 4 out of 5 by
JOIEY from
Q AND A ANSWERS EXTREMELY HELPFUL
LOVE THAT YOU HAVE ACCESS TO A WEALTH OF KNOWLEDGE IN BOTH ADDITIONAL QUESTIONS YOU CAN SELECT FROM AND ANSWERS.
Date published: 2023-04-17
Rated 1 out of 5 by
Want my taxes from last from
I still haven't got my federal return from last yr
I still haven't got my federal return from last year that i paid you for!!!
Date published: 2023-04-17
Rated 5 out of 5 by
F1st from
Turbo Tax helpful
Turbo Tax makes filing taxes as a foreign student now outside the USA easy.
Date published: 2023-04-17
Rated 5 out of 5 by
Bob GoneGolfing from
Worked well - seemed like better flow this year
No problem with both federal and state completion. Navigating was improved a bit and more Intuitive. I wish the state efile was also free. but a worth the fee.
Date published: 2023-04-17
Rated 3 out of 5 by
Maltz57 from
TurboTax is OK
Over the years as TurboTax has gone to the online formats, I have found it harder and harder to gt away from the online form. I keep getting dragged into it and then can't seem to get out of it.
Date published: 2023-04-17
Rated 2 out of 5 by
asofihn from
Increased the angst but better than paper
Found two areas where TT made it difficult, so had to go find direction in the IRS website. For instance the business meals sections seemed to directly contradict each other
All TurboTax® Offerings Reviews - Page 1491
Date published: 2023-04-17