TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 3 out of 5 by from I don't understand Usually everything is great and I get my taxes then done this year I've been rejected three times so far for the same thing each time and I keep fixing it and resending it to get the same rejection message and I'm getting no help from anyone at all just the auto answers over and over again if it get rejected again I'm going to go somewhere else
Date published: 2021-03-03
Rated 5 out of 5 by from Happy accurate and easy. Turbo tax asked the right questions.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Service Kieth (8 years) was very helpful and the service was very easy.
Date published: 2021-03-03
Rated 5 out of 5 by from awesome and easy very easy and we will see how it works. Excited to see results
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax takes the worry out of taxes. Turbo Tax answered all my questions and made it easy to go back to check info.
Date published: 2021-03-03
Rated 5 out of 5 by from turbotax is awesome easy going. this is my 7th year filing on turbotax
Date published: 2021-03-03
Rated 5 out of 5 by from filling my taxes this is my second year filling my taxes with turbotax, it's always easy and affordable.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Experience Used Turbo Tax Live and turned my taxes off cer to a CPA. Kathy was Professional, knowledgeable, and took the worry out of doing taxes. On top of that - my return was larger than ever.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Went perfect only 45 minutes and done thank you very much
Date published: 2021-03-03
Rated 5 out of 5 by from Highly Recommend I have used Turbo Tax for years and filed my taxes on my own. The website makes it easy and takes you step by step to help you through the entire process. This saves me from having to travel and pay fees for someone else to file my taxes for me. I highly recommend Turbo Tax.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 148
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from I don't understand Usually everything is great and I get my taxes then done this year I've been rejected three times so far for the same thing each time and I keep fixing it and resending it to get the same rejection message and I'm getting no help from anyone at all just the auto answers over and over again if it get rejected again I'm going to go somewhere else
Date published: 2021-03-03
Rated 5 out of 5 by from Happy accurate and easy. Turbo tax asked the right questions.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Service Kieth (8 years) was very helpful and the service was very easy.
Date published: 2021-03-03
Rated 5 out of 5 by from awesome and easy very easy and we will see how it works. Excited to see results
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax takes the worry out of taxes. Turbo Tax answered all my questions and made it easy to go back to check info.
Date published: 2021-03-03
Rated 5 out of 5 by from turbotax is awesome easy going. this is my 7th year filing on turbotax
Date published: 2021-03-03
Rated 5 out of 5 by from filling my taxes this is my second year filling my taxes with turbotax, it's always easy and affordable.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Experience Used Turbo Tax Live and turned my taxes off cer to a CPA. Kathy was Professional, knowledgeable, and took the worry out of doing taxes. On top of that - my return was larger than ever.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Went perfect only 45 minutes and done thank you very much
Date published: 2021-03-03
Rated 5 out of 5 by from Highly Recommend I have used Turbo Tax for years and filed my taxes on my own. The website makes it easy and takes you step by step to help you through the entire process. This saves me from having to travel and pay fees for someone else to file my taxes for me. I highly recommend Turbo Tax.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 148