TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Seamless Tax Prep at a Great Value! Turbo Tax does a great job making tax prep fun, reliable calculations and tremendous value.
Date published: 2023-05-01
Rated 5 out of 5 by from very helpful I had a great experience with the customer service hotline. He was able to walk me through the whole process and was very patient and knowledgeable. 5 stars!
Date published: 2023-05-01
Rated 5 out of 5 by from Easiest Program I've been using Turbo Tax for almost 20 years. It's quick, easy and accurate.
Date published: 2023-05-01
Rated 4 out of 5 by from TURBO TAX IS GOOD MY EXPERINCE HAS BEEN GOOD I JUST DIDN'T LIKE THAT LAST YEAR I GOT MORE MONEY AND THIS YEAR LESS LIKE COME ON, AND ALSO MY TAXES KEEP GETTING REJECTED THIS YEAR.
Date published: 2023-05-01
Rated 5 out of 5 by from Turbo tax It was easy, I even figured it out, so nice to be able to do your own taxes. Turbo tax makes it very easy.
Date published: 2023-05-01
Rated 5 out of 5 by from Turbo Tax is great! I was able to process my return in no time and I will make sure that I return back next year, for another one!
Date published: 2023-05-01
Rated 5 out of 5 by from Great service Great service ! Makes filing so much easier and less stressful
Date published: 2023-05-01
Rated 5 out of 5 by from TURBO TAX PROGRAM , EASY TO HANDLE. GREAT PROGRAM FIRST TIME USE THIS SYSTEM OF TORBO TAX. I'LL BE BACK , GREAT SYSTEM.
Date published: 2023-05-01
Rated 2 out of 5 by from Blah In the decade I've been using turbo tax it's gotten significantly more expensive, and they are CONSTANTLY asking you if you want to upgrade packages and it's like... I paid over 100 between the basic one and the option to pay for this service with my return. Considering it was free not too long ago and now it's just a constant upsell of do you want to upgrade to super max deluxe it's like... can I just file taxes
Date published: 2023-05-01
Rated 5 out of 5 by from AMAZING & FAST Incredibly fast service! The website set up really well and keeps you engaged while the process is going along. Easiest way to do taxes.
Date published: 2023-05-01
All TurboTax® Offerings Reviews - Page 148
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Seamless Tax Prep at a Great Value! Turbo Tax does a great job making tax prep fun, reliable calculations and tremendous value.
Date published: 2023-05-01
Rated 5 out of 5 by from very helpful I had a great experience with the customer service hotline. He was able to walk me through the whole process and was very patient and knowledgeable. 5 stars!
Date published: 2023-05-01
Rated 5 out of 5 by from Easiest Program I've been using Turbo Tax for almost 20 years. It's quick, easy and accurate.
Date published: 2023-05-01
Rated 4 out of 5 by from TURBO TAX IS GOOD MY EXPERINCE HAS BEEN GOOD I JUST DIDN'T LIKE THAT LAST YEAR I GOT MORE MONEY AND THIS YEAR LESS LIKE COME ON, AND ALSO MY TAXES KEEP GETTING REJECTED THIS YEAR.
Date published: 2023-05-01
Rated 5 out of 5 by from Turbo tax It was easy, I even figured it out, so nice to be able to do your own taxes. Turbo tax makes it very easy.
Date published: 2023-05-01
Rated 5 out of 5 by from Turbo Tax is great! I was able to process my return in no time and I will make sure that I return back next year, for another one!
Date published: 2023-05-01
Rated 5 out of 5 by from Great service Great service ! Makes filing so much easier and less stressful
Date published: 2023-05-01
Rated 5 out of 5 by from TURBO TAX PROGRAM , EASY TO HANDLE. GREAT PROGRAM FIRST TIME USE THIS SYSTEM OF TORBO TAX. I'LL BE BACK , GREAT SYSTEM.
Date published: 2023-05-01
Rated 2 out of 5 by from Blah In the decade I've been using turbo tax it's gotten significantly more expensive, and they are CONSTANTLY asking you if you want to upgrade packages and it's like... I paid over 100 between the basic one and the option to pay for this service with my return. Considering it was free not too long ago and now it's just a constant upsell of do you want to upgrade to super max deluxe it's like... can I just file taxes
Date published: 2023-05-01
Rated 5 out of 5 by from AMAZING & FAST Incredibly fast service! The website set up really well and keeps you engaged while the process is going along. Easiest way to do taxes.
Date published: 2023-05-01
All TurboTax® Offerings Reviews - Page 148