TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is amazing! This is my second time using TurboTax and I love it!!!
Date published: 2021-03-01
Rated 5 out of 5 by from Seamless and Simple! This was my first time filing with TurboTax on my own. I found the prompts in each section beneficial. When I had a question, I simply typed it into the chat and got an answer in seconds. TurboTax is user friendly, transparent and helped maximize my return!
Date published: 2021-03-01
Rated 5 out of 5 by from Thank you I watched my return mysteriously drop to $0, and after some help from an expert, it jumped back up to where it was before! They helped us receive the return we were looking for, and I could not have done it without them!
Date published: 2021-03-01
Rated 5 out of 5 by from Convenient! Very convenient. Quick filing for a simple return.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use! Everything was simple to understand. I had a problem finding last year's tax return and took me days to figure out my AGI but I did it.
Date published: 2021-03-01
Rated 5 out of 5 by from Very knowledgeable and professional Dealt with three different professionals and all provided extremely detailed information. All information was related in an understandable manner. Even had a verbal appointment with absolutely great customer service.
Date published: 2021-03-01
Rated 4 out of 5 by from nice Would be nice if it was more focused for new filers. Example: I am a student at West Point. There was no resource to tell me if I am a student or a soldier
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awesome I love Turbo Tax, have been using it most of my life and have never been disappointed. It is very easy to use, has lots of help along the way and even has tax experts help if needed. I have done both easy and difficult returns with Turbo Tax and have been very happy with the results.
Date published: 2021-03-01
Rated 5 out of 5 by from EASY TO NAVIGATE AWESOME it was very easy to read and follow instructions
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is great! First time doing my taxes with turbo tax by myself, and I have the best experience ever! Highlight recommended!.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1470
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is amazing! This is my second time using TurboTax and I love it!!!
Date published: 2021-03-01
Rated 5 out of 5 by from Seamless and Simple! This was my first time filing with TurboTax on my own. I found the prompts in each section beneficial. When I had a question, I simply typed it into the chat and got an answer in seconds. TurboTax is user friendly, transparent and helped maximize my return!
Date published: 2021-03-01
Rated 5 out of 5 by from Thank you I watched my return mysteriously drop to $0, and after some help from an expert, it jumped back up to where it was before! They helped us receive the return we were looking for, and I could not have done it without them!
Date published: 2021-03-01
Rated 5 out of 5 by from Convenient! Very convenient. Quick filing for a simple return.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use! Everything was simple to understand. I had a problem finding last year's tax return and took me days to figure out my AGI but I did it.
Date published: 2021-03-01
Rated 5 out of 5 by from Very knowledgeable and professional Dealt with three different professionals and all provided extremely detailed information. All information was related in an understandable manner. Even had a verbal appointment with absolutely great customer service.
Date published: 2021-03-01
Rated 4 out of 5 by from nice Would be nice if it was more focused for new filers. Example: I am a student at West Point. There was no resource to tell me if I am a student or a soldier
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awesome I love Turbo Tax, have been using it most of my life and have never been disappointed. It is very easy to use, has lots of help along the way and even has tax experts help if needed. I have done both easy and difficult returns with Turbo Tax and have been very happy with the results.
Date published: 2021-03-01
Rated 5 out of 5 by from EASY TO NAVIGATE AWESOME it was very easy to read and follow instructions
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is great! First time doing my taxes with turbo tax by myself, and I have the best experience ever! Highlight recommended!.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1470