TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Best process for filing taxes Turbo Tax is complete and easy to understand. I appreciate the extra information and explanations you can use. The electronic filing is processed with ease. I highly recommend Turbo Tax.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbotax is very helpful. Instructions for the newer version were sometimes unclear and confusing.
Date published: 2023-04-17
Rated 5 out of 5 by from Very easy to use. The program is straightforward and simple, and it guided me through my self-employed situation smoothly.
Date published: 2023-04-17
Rated 5 out of 5 by from Outstanding It took a little longer but it was worth the transition
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is nice first time doing my taxes, I enjoyed the drawings of the little dogs, they brought me a feeling of security during these tough taxes times. please bring more of them.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use I was able to dig into all the nooks and crannies of our taxes.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is good and can be improved. Turbo Tax saves me time each year with filing tax returns. Although the entry of K-1 form information is a huge bottleneck. It slows down the process to a crawl. I request for the questions and explanations to be simplified and dumbed down for accommodating the company K-1 forms data.
Date published: 2023-04-17
Rated 1 out of 5 by from Not Great It seems to intentionally confuse you so that it can offer another upcharge every step of the way. I saw no additional benefit in adding the paid option and am very disappointed.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Online Deluxe is Awesome Fast, accurate, professional and fully satisfying Tax Filing Service. What more can I say.
Date published: 2023-04-17
Rated 1 out of 5 by from Going Downhill Used to be faster and more simple, now takes forever and the dont explain anything unless you pay so much money. Also charges more $$ when using your refund to pay. 100% will be switching methods this year
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1463
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Best process for filing taxes Turbo Tax is complete and easy to understand. I appreciate the extra information and explanations you can use. The electronic filing is processed with ease. I highly recommend Turbo Tax.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbotax is very helpful. Instructions for the newer version were sometimes unclear and confusing.
Date published: 2023-04-17
Rated 5 out of 5 by from Very easy to use. The program is straightforward and simple, and it guided me through my self-employed situation smoothly.
Date published: 2023-04-17
Rated 5 out of 5 by from Outstanding It took a little longer but it was worth the transition
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is nice first time doing my taxes, I enjoyed the drawings of the little dogs, they brought me a feeling of security during these tough taxes times. please bring more of them.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use I was able to dig into all the nooks and crannies of our taxes.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is good and can be improved. Turbo Tax saves me time each year with filing tax returns. Although the entry of K-1 form information is a huge bottleneck. It slows down the process to a crawl. I request for the questions and explanations to be simplified and dumbed down for accommodating the company K-1 forms data.
Date published: 2023-04-17
Rated 1 out of 5 by from Not Great It seems to intentionally confuse you so that it can offer another upcharge every step of the way. I saw no additional benefit in adding the paid option and am very disappointed.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Online Deluxe is Awesome Fast, accurate, professional and fully satisfying Tax Filing Service. What more can I say.
Date published: 2023-04-17
Rated 1 out of 5 by from Going Downhill Used to be faster and more simple, now takes forever and the dont explain anything unless you pay so much money. Also charges more $$ when using your refund to pay. 100% will be switching methods this year
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1463